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Windows phone won't connect to pc


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Jbrown832 Jbrown832 is offline
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01-Jan-2010, 07:44 AM #1
Windows phone won't connect to pc
My windows mobile won't connect to my laptop (vista). The device seems to be installed as it appears in the device manager, also I hear the sound when I plug it in. I've tried my device on XP and it worked fine, so it's a problem with Vista. I've tried a number of times re installing the device and re installing the software I was given (Windows Mobile Device Center).

Thanks.
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Windows phone won't connect to pc-device-manager.jpg   Windows phone won't connect to pc-device-manager-2.jpg   Windows phone won't connect to pc-device-center.jpg  
Jbrown832's Avatar
Jbrown832 Jbrown832 is offline
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01-Jan-2010, 08:03 AM #2
I've had it connected to another vista computer and it recognized it straight away and worked perfect. The difference is in device manager it says "Microsoft USB Sync" rather than "Toshiba USB Sync 0700", also it says the drivers are working properly.

So it must be an issue with my laptop. Any other USB device seems to work, so it's strange why this is different

Is there a way I can download Microsoft USB Sync drivers? Every link I click tells me to use windows update.
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