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Geek Squad flash drive won't load-lifetime of memories!!


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lmallett's Avatar
lmallett lmallett is offline
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Join Date: Jan 2010
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24-Feb-2010, 10:48 PM
Unhappy Geek Squad flash drive won't load-lifetime of memories!!
I'm using Windows 7 on an HP Entertainment laptop. I've had this 1 GB flashdrive from Geek Squad forever, had all my files and photos on it. At one point, thanks to my one year old, this flash drive stopped working due to a loose connection. After Geek Squad told me they'd charge me around $300 to retrieve my data, I took it home, and pushed it into the USB slot, wiggled it around and had to hold it in place just right with one hand to copy everything from it back onto my harddrive. I thought I threw it away because it didn't work.

ANYWAY, while procrastinating buying a new flash drive, my laptop was stolen, along with every photo i've ever taken, every file I've ever saved. Suddenly this flashdrive miraculously shows up. I have a new laptop now and thought maybe, just maybe...someone could help me figure this out. I plugged it in and the light on the drive came on!

The message I get gives me the options to a) Run LaunchU3.exe or b) open folder to view files.

If I click run launch, nothing happens. If I click open folders, it gives me a zipped file, and a launch U3 button (which also does nothing). I unzipped the file and found the launch setup, installed it, and it says the device is ready to use. But alas, it is not. It says it has 0 available memory and I still cannot open it find my files.

When this worked on my old computer, I would put it in, U3 would launch and ask me for a password and the drive would open. Someone please tell me you can open this, I would be eternally thankful to find out my lifetime memories have not been lost forever.
DoubleHelix's Avatar
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Join Date: Dec 2004
24-Feb-2010, 10:56 PM
$300 sounds pretty darn reasonable to recover a lifetime worth of memories.
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flash drive, geek squad

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