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Solved: Keyboard not responding at boot menu ( windows 7 install )


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campain's Avatar
campain campain is offline
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11-May-2010, 07:04 AM #1
Solved: Keyboard not responding at boot menu ( windows 7 install )
I have a machine that I'm trying to install windows 7 on to. However, it won't let me boot from CD due to what appears to be a keyboard problem.

I can enter boot menu and BIOS fine and navigate BIOS. I can't however, navigate the boot menu - the keyboard doesn't respond. Meaning that when the 'Press any key to boot from CD' prompt displays, I'm unable to enter windows setup and it continues on booting from the OS.

The same problem occurs with another USB keyboard on the same machine.
The machine only has 1 SATA hdd plugged in presently ( windows ).
I've tried resetting BIOS to defaults without success.

What's odd is that the keyboard works for everything other than the boot menu and the 'press any key to boot from cd' prompt.

Any help with this would be greatly appreciated.
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11-May-2010, 07:19 AM #2
Have you checked the USB support is enabled in Bios....

Is this an older PC and is it compatible for W7?
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campain campain is offline
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11-May-2010, 08:09 AM #3
I've scoured the BIOS for anything relating to USB detection and keyboard detection. Everything appears to be enabled.

And yes, the computer is relatively new and should by all means be able to run Win7.

It's a tricky one.
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11-May-2010, 08:15 AM #4
Have you tried that W7 disc on another PC as a test?
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11-May-2010, 08:19 AM #5
Thanks for the replies.

Yes, I've also made an entirely new copy of the disk. Also without success.
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11-May-2010, 08:33 AM #6
Where did the disc come from?
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11-May-2010, 08:50 AM #7
It's definitely not the CD. Not only have I have tried to boot Windows Server and Xp and both have the same problem, but I've tested the windows 7 CD in another machine and it works fine.
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11-May-2010, 08:55 AM #8
Does Bios see your HDD by name......what is on the HDD?
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11-May-2010, 08:57 AM #9
Solved. The problem was an obscure BIOS setting.

Thankyou for your help.
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11-May-2010, 09:05 AM #10
You mean USB support in Bios?
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