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Keyboard's Numeric Pad quit working


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edro edro is offline
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05-Jun-2010, 05:43 PM #1
Keyboard's Numeric Pad quit working
My systems' data is below.
My problem: My Keyboard's Numeric Pad quit working. I doubt the connection, but some time ago I installed IE 8. It seemed to give problems unknown with IE 7. It was on your program, I believe, that the advice was given to uninstall IE 8 and re-install IE 7, which I did. Unless I'm not remembering well, the number pad worked okay for both versions. Is there something to fix this within my system? Has the Keyboard gone bad? (All the other keyboard function seem n okay. Got a solution?

----------------------------------------------------------------------------------------------------------------------------------
DELL KEYBOARD MODEL: R17D30
TH-02R400-37171-349-2451
REV AOO
FCC ID: AQ6-7D30
MADE IN THAILAND
CU DATA: Dell Computer Corporation
Dimension 4600
Service Tag F91N031
Express Service Code 33198683437
Processor Intel(R) Pentium(R) 4 CPU 2.66GHz
Processor Speed 2.60 GHz
Memory (RAM) 4096 MB
Operating System Microsoft Windows XP Home Edition
Operating System Version 5.1.2600



Last edited by Triple6; 05-Jun-2010 at 10:44 PM.. Reason: Removed Email address
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Triple6   (Rob) Triple6 is offline
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05-Jun-2010, 07:18 PM #2
Is the NumLock on?
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05-Jun-2010, 10:32 PM #3
Thanks, Triple6. Yes, Num Lock is on. I've clicked it on and off and on. The green light indicater of "On" goes on and off with switching, but the keys produce no response
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Triple6   (Rob) Triple6 is offline
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05-Jun-2010, 10:45 PM #4
A sure way to test is to try the keyboard on another computer.
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06-Jun-2010, 02:31 AM #5
Aside from a store we don't have access to another cooomputer. Any options or examples?
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Triple6   (Rob) Triple6 is offline
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06-Jun-2010, 12:50 PM #6
Since you have a Dell you may be able to use the Del Diagnostics, see here: http://support.dell.com/support/edoc...tml/2diags.htm
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06-Jun-2010, 10:52 PM #7
I have had a chat with Dell Support. The agent says there's a hardware problem in the keyboard, and that replacement is the solution. So, while I mull this over, maybe do some shopping, it seems that yours and my dialog are concluded ... unless you have any other ideas. So, if this is the finale, thank you for being online for me. Ed.
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