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DELL 1100 printer won't install on Windows 7


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w7sux's Avatar
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06-Jul-2010, 11:53 AM #1
DELL 1100 printer won't install on Windows 7
Currently running Windows 7 home edition and cannot install a DELL 1100 laser printer. According to Microsoft and DELL this printer is compatible with Windows 7 and to use the Windows Vista 32 driver. I have downloaded and installed the Vista Driver but it does not work. Please help.
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06-Jul-2010, 02:36 PM #2
That driver only has a chance of working on a Windows 7 32-bit system. Is that what you have? Or do you have Windows 7 64-bit?
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06-Jul-2010, 02:38 PM #3
Windows 7 32 bit
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06-Jul-2010, 02:54 PM #4
So what doesn't work?
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06-Jul-2010, 03:28 PM #5
I installed the driver by changing the compatibily settings to Windows Vista (otherwise it does not run). The driver installation program ran successfully but the print test page does not print a page. The printer icon in the printers screen shows the icon with a yellow question mark.
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06-Jul-2010, 05:42 PM #6
Rather than installing the entire application, just extract the contents of the EXE, install the printer manually, and point to the INF file.
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06-Jul-2010, 06:02 PM #7
How do I do that
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06-Jul-2010, 06:25 PM #8
If you already ran the EXE, the files are extracted in a folder in C:\Dell. When you go to add the printer, you'll get a dialog box with the option to browse for the driver. It'll be in that Dell folder. Click through the folder structure until you get to the INF file.
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06-Jul-2010, 07:01 PM #9
It turns out it is Win 7 64 bit. I uninstalled the old driver, rebootd and installed the 64 bit driver. The printer is recognizedby Windows now and it is installed properly, but it will not print. I triesd a test page as well as a trest doc from notepad. The print job does not appear in the queue. Any thoughts
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06-Jul-2010, 07:44 PM #10
There's no 64-bit driver available on Dell's website. Where did you download the driver from?
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06-Jul-2010, 08:35 PM #11
yes there is, here is the link...

http://support.us.dell.com/support/d...&fileid=350826

and here is the link stating that it is compatible with win7 64 bit...

http://support.dell.com/support/topi...easeid=R242474
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06-Jul-2010, 08:40 PM #12
Those links didn't come up when I searched for drivers from the main support page. The suggestion stands. Instead of installing the entire package, install the printer manually and point to the INF file.
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06-Jul-2010, 09:47 PM #13
That's what I did.
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1100, dell, driver, printer, windows 7

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