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Banding on Canon Pixma ip3500 printer


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28-Aug-2010, 07:42 PM #1
Unhappy Banding on Canon Pixma ip3500 printer
The Cyan color on my printer is creating bands about 1/4" wide on both plain and photo paper. I have done repeated cleanings and alignments using tools in the software. Canon support will not answer my questions. How do I clean (I am assuming that is the problem) the nozzles/head of this kind of printer? It is 2 1/2 years old and I'd sure like to no have to buy a new one.
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30-Aug-2010, 09:13 AM #2
how old is the ink - i had same problem on a printer and replacing the ink - which was a year old - worked
online manual
http://www.usa.canon.com/cusa/suppor...uresAndManuals

i assume you have carried out the printhead deep clean - see maint in the manual
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30-Aug-2010, 06:58 PM #3
Thank you for responding. The ink was about 1 month old when I put it in. I have done repeated deep cleans of nozzles and head as the manual suggests. In browsing the internet I've found various techniques to clean the head and nozzles, but so many different solutions are suggested and then others say not to use them that I don't know what to try. I can find no cleaning cartridges appropriate for this computer. The banding is dark blue, then light blue horizontally across the paper. It did not happen until recently.
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04-Sep-2010, 12:49 PM #4
i cant find any info on that printer to remove the head, I have removed heads on older canon printers and cleaned up , maybe a call to the canon support line may be in order, unless other members have a solution
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04-Sep-2010, 02:49 PM #5
You most likely need a new print head. They are easy to install. See http://www.usa.canon.com/cusa/suppor...eAndSupportFAQ. Click the link and search on "install print head" (no quotes) to see a video tutorial.
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04-Sep-2010, 07:53 PM #6
Thank you for your comments. I will try one more cleaning and then decide if it's a new print head or a new printer. I was able to remove the print head easily so that is not a problem.
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05-Sep-2010, 06:35 AM #7
what are you cleaning with ?
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05-Sep-2010, 06:05 PM #8
After reading about all sorts of solutions on various sites, I just guessed and tried distilled water with some alcohol in it.
What do you think works best?
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06-Sep-2010, 05:51 AM #9
That will do it,
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06-Sep-2010, 07:22 PM #10
It's reassuring to know that solution will work. I just have to do it again as the bands are still slightly there. Thank you for your help.
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07-Sep-2010, 04:24 AM #11
If it is very clogged you can get special cleaning products online just do a google search for printhead cleaner, I have not used any though, I just use Isopropyl alcohol http://www.amazon.co.uk/s/ref=pd_lpo...VZD9J5KHC5ADKY and I have soaked in whisky overnight before
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07-Sep-2010, 06:50 PM #12
Thanks again--that's a hoot (using whiskey). Just goes to prove a good many products will work.
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