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Solved: Need Driver - Gateway - DVD-ROM


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bestdarncomputer bestdarncomputer is offline
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05-Dec-2010, 01:16 PM #1
Solved: Need Driver - Gateway - DVD-ROM
I have a Gateway that I an currently attempting to install windows on. It will only boot to the log in screen and freezes. So i can not fix the driver the way that I have could over and over something about setting an upper and lower something to 0 or something. Anyway the DVD drive WILL open, but it won't read anything. I installed the Windows Vista Home Preimum disc onto a flash drive and have booted the computer off of that. I explains to me to that I'm missing a driver for my optical drive. this i know. It gives me the option to browse for it, but none of the drivers that I can find on the windows disc are compatable with drive

The Drive is
HL Data Storage
Super Multi DVD Rewriter
Model: GSA-T20N
(AGYKN0)
ROM VER: WG02AA

Made by Hatachi-LG Data Storage

I've looked and looked for this driver and have yet to find anything that doesn't require to have my windows functional in order to detect my hardware.
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05-Dec-2010, 01:44 PM #2
See if the fix suggested here helps: http://support.microsoft.com/mats/cd...problems/en-us
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05-Dec-2010, 01:44 PM #3
The problem is that the driver for optical drive is native to Windows and is a basic part of the system bios. There is no driver to download and install. It is very possible that the optical drive has died and needs to be replaced. Just because the drive can open and close does not mean that it is good. If you have a second computer you could try innstalling the drive into it and testing the drive.
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dustyjay   (Jay) dustyjay is online now
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05-Dec-2010, 01:48 PM #4
By the way I am reading your post as, there is no operating system on the Gateway you are trying to install winndows on. Is this correct?
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05-Dec-2010, 02:00 PM #5
Sorry No, there IS an operating system on it. Windows Vista Preimum, have attempted system restore but can not access it for some reason. and when i attempts to format the drive I can not either, the option is that but I can not click on it for some reason.
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05-Dec-2010, 03:29 PM #6
From within Windows you can not format the system drive.

Are you able to boot to the existing OS?
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05-Dec-2010, 09:30 PM #7
I can boot the existing OS till the login screen, it will go just past that my state menu will apear, but not desk top iceas, Task manager will NOT open so i can not even access CMD. I am currently installing Ubuntu 10.10 over all the existing OS and will be going back and installing Windows Vista over that! I'm crossing my fingers, with any luck this should work, fixing both my not being able to boot my computer problem, and my computer not being able to read any disk's problem.
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05-Dec-2010, 09:36 PM #8
Installed Ubuntu 10.10 still unable to read any kind of disc, must be a bad drive. Well at least I know what is the problem now.
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06-Dec-2010, 01:45 AM #9
Ran updates for ubuntu and the drive now works. how about that...
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