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Compaq Presario Can't Find Hard Drive


owensjd's Avatar
owensjd owensjd is offline
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Junior Member with 1 posts.
Join Date: May 2011
Experience: Intermediate
11-May-2011, 11:00 AM #1
Unhappy Compaq Presario Can't Find Hard Drive
My friend's Compaq Presario SR5703WM had been working fine, but now when you turn it on, it can't find the hard drive. The only thing it finds is the CD-ROM. The OS is Windows Vista Home Basic. I tried unplugging everything but keyboard and mouse and running system recovery, but it won't let you do it. F8 has no effect so I can't try to start Windows in safe mode and run a scan to see if there is a virus. You can go into the setup menu, and the boot menu. Hitting F12 for system recovery has no effect. It will ask for a system boot disk. I have a hard time believing the hard disk is toast. I'm wondering if it just can't find the hard disk for some reason. Have seen some BIOS action on one screen but I can't remember any details from it. I live an hour away, and I'm trying to figure out a plan to get this up and running again. Any help, please?
norton850's Avatar
Member with 7,794 posts.
Join Date: Mar 2004
Location: Bennington VT
11-May-2011, 06:03 PM #2
Go into BIOS is the HD there or not. Compaq just lists the HD size on its site. However, since the optical drive is SATA and considering that the computer is probably a few years old most likely the HD is also.

Check the cables to the drive (power and data). If the drive is not in BIOS and nothing changes after checking the cables then drive is most likely dead.
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