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Solved: Active X Problems

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rjlet42's Avatar
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Join Date: Dec 2002
13-Apr-2005, 04:57 PM #1
Question Solved: Active X Problems
On several web pages I get a blank box with a red x in it indicating the chart or graphic won't load. This includes the My Yahoo home page I set up. I have run adaware and spybot to remove all spyware. I reset all the privacy and security settings in IE 6.0 to default. I use Windows XP and have all the updates current. I also have the latest Java Platform. Finally I reinstalled Windows XP using the repair program to reinstall and then update XP, all to no avail. Does anyone have a suggestion on how I can get my active x graphics to load properly on web pages?
SSAgents's Avatar
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13-Apr-2005, 05:06 PM #2
Sounds like IE may be curupt. What happens when you use another browser?
rjlet42's Avatar
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13-Apr-2005, 05:28 PM #3
The same thing happens when I use Mozilla Firefox.
SSAgents's Avatar
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13-Apr-2005, 06:26 PM #4
can you point me to the page of one of those graphics? I would like to know more about he source.
SSAgents's Avatar
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13-Apr-2005, 06:34 PM #5
Red X Solution page (red x instead of pictures)

One of the most vexing computing problems I have encountered is the dreaded red x. Perhaps you are here because you have the dreaded disease. Below, I will offer a very unique solution (that has worked for us when everything else has failed)

You have the red x problem if you've noticed that on websites that used to display pictures, there is now a blank place with a red x in the middle.


Often times this problem will get progressively worse, so that it begins to interfere with your web surfing. Microsoft has a knowledge base article on it, but I've never found it to be particularly useful. First, I'll give you our unique solution, then some links to try with other possible solutions and discussions of the problem.

Often, the red x issue comes about because a security application (like Spybot Search and Destroy, Ad-Aware or Spy Sweeper) is blocking access to something that doesn't need to be blocked. Here's a way to fix the red x problem: Delete every entry in your hosts file. If this works for you, please contact us using the link above.

Step 1: Find your hosts file. It's typically in c:\windows\system32, but may be in a folder inside the system 32 folder. If you can't easily find it, you need to enable the viewing of hidden files (in an open windows folder click tools then folder options then view then put a check by show hidden files and folders.) If you still can't find it, click on start, then search then *hosts*.* and look for a file that is called hosts, and has no extension. The particular file you are looking for should be larger than one kb, in case there are several files named "hosts"

Step 2: Edit your hosts file. Double click on the file, and an option box will pop up to allow you to pick the program to open the file with. Pick windows notepad. When you open the file, you should see several entries that begin with a 127 web address. Click edit, then select all and then click file and delete. You should now have a blank text file. Click save and exit.

Step 3: (may not be necessary) Clean out your temporary internet files. First, close any Internet Explorer or Firefox window that's open. Then, right click on your internet explorer icon, then select properties. Select delete cookies, then select delete all files (while checking the option box that comes up) Restart internet explorer, and it's very possible that your red x problem is fixed.



Still no relief? Try these links:

Microsoft Knowledge Base article on red x problem
Red x problem could be a java issue (from java.com)
Very long discussion on Cnet of the red x issue, with some solutions.

Last edited by SSAgents; 13-Apr-2005 at 06:46 PM..
rjlet42's Avatar
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13-Apr-2005, 08:30 PM #6
Here are two that are blanked out. From the excite personal page a stock market dow jones graph: http://image.imgform.com/images/mone...?2005140417420. And from an ad blanked out on my yahoo personal page: http://usa1.yimg.com/vonage/031105_l...age_200x33.gif
rjlet42's Avatar
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13-Apr-2005, 08:55 PM #7
Wow. Deleting the entries in the hosts file worked like a charm. You saved me a lot of frustration. Thanks so much for your help.
SSAgents's Avatar
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13-Apr-2005, 09:10 PM #8
Congrats on your fix! Please mark your posting as solved. Thanks

How do I mark a thread solved?
Problems that have been solved have the "Solved:" text in front of the title so that other users can easily see that a solution exists in that thread. With the exception of Moderators, only the user who started the thread may mark it solved. To do so, choose "Thread Tools" just above the first post of the thread. Then, choose "Mark Thread Solved."
Lebowski's Avatar
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15-Apr-2005, 03:41 PM #9
Thank you so much. This also solved my problem. If possible, can you explain how this problem occured and technically what I did to fix this? Clearing the Hosts file fixed it
saraj63's Avatar
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05-Jul-2005, 06:41 AM #10
You were right on the money SSAgents with the host file. I have researched this problem several times, all over the net, this is the only one that worked. Thanks a billion!
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