I sent a msg to Square Enix in regards to the avatars that I made, they didnt grant me permission

So I have to take them off. If that's the case then google would be in trouble cause most of the graphics freely distributed in the web are illegal then, if I do get the understanding right from this msg. I will take those from any Square-Enix reference games off the site. You have no idea how really bummed I am

Here's what they sent me:
Thank you for contacting SQUARE ENIX Customer Support,
All content of our games is copyright SQUARE ENIX Co., Ltd. We regret to inform you that we do not grant permission to individuals to use any copyrighted content. Because we receive numerous requests, our policy is to decline any use of our copyrights. We currently are not granting permission to any one except our own business partners.
The Private Policy of SQUARE ENIX Co., Ltd./SQUARE ENIX Inc. stating the use of materials, is as follows:
All game materials, including, but not limited to, their design, text, graphics, screen shots, files are copyrighted by SQUARE ENIX Co., Ltd. All rights reserved. Any other use of materials of our games -- including any commercial use, reproduction for purposes other than that noted above, modification, distribution, or republication -- without the prior written permission of SQUARE ENIX is strictly prohibited. No materials of our games may be used on any other product, published, or otherwise performed in public.
We hope that this information has been of some assistance and apologize for any inconvenience this has caused.
Thanks,
Neil- SQUARE ENIX Customer Support
www.square-enix.com
Thanks for the introduction Mr Newton & Gr3iz.