[espchevy]

I have Windows ME. I have symantec Internet security,f.y.i.....Symptoms- Computer is crashing when ever it wants to. It takes a nose dive to a empty screen or freezes on any page it wants to , doesn't seem to matter whether i am on the Internet or off and in another program. I have to reset or turn the power completely off to it to get it to work again. When I restart it it gives me the error. Run Time error 62, input past end of file. Sometimes it will run a scan when it comes back on and it always comes out OK. I have tried running a thorough scan and it tells me that it has restarted 10 times and can not finish because there is a program running in the background that keeps it from running completely one time. I do not have any other program running that I know of and can not figure out what it could be. I did run the thorough scan when i was off the Internet. I have shut down my screen saver and anything else that I could think of that it might be. This has been happening for at least a week now. I am sooooo frustrated. Does this sound like a virus?

[Rollin' Rog]

First give us a copy/paste of a HijackThis Scanlog. It will show what is currently running on your system. Many illegitimate entries are not detected by antivirus programs.

http://www.lurkhere.com/~nicefiles/

Unzip HijackThis to its own permanent folder, run it and click Scan. Then save the Scanlog and copy/paste its contents here.

Scandisk can be risky to use if you don't know how to use it properly. When you run a scan it is best to have it "prompt" before fixing errors. If it finds errors in the directory or FAT system you would be well advised to skip the fix until you have backed up important files and have a recovery procedure in mind if things are made worse.

See this link for a quick review of what is safe or risky to fix:

http://users.iafrica.com/c/cq/cquirke/scandisk.htm

To avoid the problem of programs running in the background, run Scandisk from Safe Mode.

How to start in Safe Mode >

http://service1.symantec.com/SUPPORT...01052409420406

[espchevy]

Logfile of HijackThis v1.97.7
Scan saved at 6:40:53 PM, on 3/16/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\PROGRAM FILES\SAFLINK CORPORATION\SAFTYLATCH\SAFSERV.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACMONITOR_X84-X85.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACBTNMGR_X84-X85.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\UPDATER\WUPDATER.EXE
C:\WINDOWS\SYSTEM\SAHAGENT.EXE
C:\WINDOWS\SYSTEM\MSBB.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\FSSCRCTL.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\LOGITECH\WINGMAN SOFTWARE\LWEMON.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MICROSOFT WORKS\WKSWP.EXE
C:\PROGRAM FILES\MICROSOFT WORKS\MSWORKS.EXE
C:\PROGRAM FILES\MICROSOFT WORKS\WKGDCACH.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.sureseeker.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = OmniTelCom.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.ask.com/index.asp?origin=7019
O1 - Hosts: 216.93.168.167 auto.search.msn.com
O2 - BHO: (no name) - {2662BDD7-05D6-408F-B241-FF98FACE6054} - C:\PROGRAM FILES\XUPITER\UPDATES\XTUPDATE.DLL (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\SYSTEM\IAICM.DLL
O2 - BHO: (no name) - {CD2A865B-6C0F-44F9-BAA1-7CDB31E04BC8} - C:\WINDOWS\SYSTEM\BARBHO.DLL
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\BI.DLL
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~2\BHO\INCFIN~1.DLL
O3 - Toolbar: Xupiter - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - C:\PROGRAM FILES\XUPITER\UPDATES\XUPITERTOOLBAR.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
O4 - HKLM\..\Run: [SAFtyLatch] C:\Program Files\SAFLINK Corporation\SAFtyLatch\SAFServ.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ausvc] C:\WINDOWS\ausvc.exe
O4 - HKLM\..\Run: [SysScan] C:\WINDOWS\bvt.exe
O4 - HKLM\..\Run: [ABsr] C:\WINDOWS\absr.exe
O4 - HKLM\..\Run: [XupiterStartup] C:\Program Files\Xupiter\XupiterStartup.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\SYSTEM\SahAgent.exe
O4 - HKLM\..\Run: [msbb] C:\WINDOWS\SYSTEM\MSBB.EXE
O4 - HKLM\..\Run: [ZADGJ] C:\WINDOWS\ZADGJ.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~2\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\WingMan Software\lwtest.exe" /detect /quiet /launch "C:\Program Files\Logitech\WingMan Software\lwemon.exe /noui"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\RunServices: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\RunServices: [Start WingMan Profiler] "C:\Program Files\Logitech\WingMan Software\lwtest.exe" /detect /quiet /launch "C:\Program Files\Logitech\WingMan Software\lwemon.exe /noui"
O4 - HKCU\..\RunServices: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tiff: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {A27CFCAE-9351-4D74-BFFC-21EB19693D8C} - http://www.xupiter.com/search4/insta...lbarLoader.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/co...y/iesnoopy.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...960.3896527778
O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - http://download.sidestep.com/get/k42037/sb026.cab
O16 - DPF: {E8EDB60C-951E-4130-93DC-FAF1AD25F8E7} (MoneyTree Dialer) - http://xbs.sea.mtree.com/mt/dialers/fc/UniDist.CAB
O16 - DPF: {B843DA96-2B2D-447E-90AB-B92929AA11AF} (HTMLDialer Class) - http://usa-download.nocreditcard.com...HTMLDialer.cab
O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thought.com/files/install013.exe
O16 - DPF: {645D793B-33E2-4175-A7E1-BA490839358A} (DNL Control) - http://www.huntfly.com/media/MyFIDNL.ocx
O16 - DPF: {1FDEC088-A699-46FE-BF76-D5FD6DAE6150} (UCSearch.ucUCSearch) - http://www.armbender.com/UCSearch.CAB
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.netpaloffers.net/NetpalOffers/DMO1/IAicm.cab

[Rollin' Rog]

As I suspected you have a massive infestation of different types of spy, ad and "malware".

I think the best approach for this will be to have you install, UPDATE, and run full ad-aware and/or Spybot scans following the directions on these links. Configure your Ad-Aware Scan according to Winchester's directions. Have it delete or quarantine all it finds. Be sure to reboot after either scan. Then post a new Scanlog and I will give you any further necessary directions for manual removal of what might remain.

Spybot Instructions and Download
Ad-Aware Home Page and Ad-Aware 6: Reference Guide by Winchester73

[espchevy]

Logfile of HijackThis v1.97.7
Scan saved at 7:33:58 AM, on 3/20/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SAFLINK CORPORATION\SAFTYLATCH\SAFSERV.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACMONITOR_X84-X85.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACBTNMGR_X84-X85.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\UPDATER\WUPDATER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\FSSCRCTL.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\PROGRAM FILES\LOGITECH\WINGMAN SOFTWARE\LWEMON.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.sureseeker.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = OmniTelCom.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.ask.com/index.asp?origin=7019
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
O2 - BHO: (no name) - {CD2A865B-6C0F-44F9-BAA1-7CDB31E04BC8} - C:\WINDOWS\SYSTEM\BARBHO.DLL
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~2\BHO\INCFIN~1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
O4 - HKLM\..\Run: [SAFtyLatch] C:\Program Files\SAFLINK Corporation\SAFtyLatch\SAFServ.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~2\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\WingMan Software\lwtest.exe" /detect /quiet /launch "C:\Program Files\Logitech\WingMan Software\lwemon.exe /noui"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .tiff: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/co...y/iesnoopy.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...960.3896527778
O16 - DPF: {B843DA96-2B2D-447E-90AB-B92929AA11AF} (HTMLDialer Class) - http://usa-download.nocreditcard.com...HTMLDialer.cab
O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thought.com/files/install013.exe
O16 - DPF: {645D793B-33E2-4175-A7E1-BA490839358A} (DNL Control) - http://www.huntfly.com/media/MyFIDNL.ocx
O16 - DPF: {1FDEC088-A699-46FE-BF76-D5FD6DAE6150} (UCSearch.ucUCSearch) - http://www.armbender.com/UCSearch.CAB
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/IAicm.cab

[Rollin' Rog]

The cleanup programs did a good job; however there still remain a few things to be removed manually.

To ensure this gets done in one shot, you should reboot to Safe Mode to carryout these instructions. Have them copied to a convenient Notepad file since you won't have web access in Safe mode.

How to Start in Safe Mode: http://service1.symantec.com/SUPPORT...01052409420406

Once you are in Safe Mode, run HijackThis and check and "fix" the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.sureseeker.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.ask.com/index.asp?origin=7019
O2 - BHO: (no name) - {CD2A865B-6C0F-44F9-BAA1-7CDB31E04BC8} - C:\WINDOWS\SYSTEM\BARBHO.DLL
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~2\BHO\INCFIN~1.DLL

O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe

Next, delete the file:

C:\WINDOWS\SYSTEM\stcloader.exe

and the folder:

C:\Program Files\Common files\updater\wupdater.exe

Then reboot and create and post a new Scanlog.