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Solved: Internet connection?? (New)

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ally31's Avatar
Senior Member with 131 posts.
  
Join Date: Oct 2007
Experience: Advanced
10-Jan-2008, 03:10 PM #1
Solved: Internet connection??
Hi,
I have an acer laptop which has lost internet connection. I believe it has an infection of some kind. Unable to connect to the net - When explorer opened it closes and then tries to download a file. Makes no difference whether saved or canceled. Internet options has lost some of the tabs as well.
Have scanned with spybot and nod32. Some malware removed.. No change to I.E.
Have run Combofix (New download to desktop and disabled anti-virus before running.) No change.
Combo log attached.

ComboFix 08-01-09.2 - Wendy Gale 2008-01-10 19:16:19.1 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.19 [GMT 0:00]
Running from: C:\Documents and Settings\Wendy Gale\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-12-10 to 2008-01-10 )))))))))))))))))))))))))))))))
.

2008-01-10 19:14 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-10 18:12 . 2008-01-10 18:12 512,096 --a------ C:\WINDOWS\system32\drivers\amon.sys
2008-01-10 18:12 . 2008-01-10 18:12 298,104 --a------ C:\WINDOWS\system32\imon.dll
2008-01-10 18:12 . 2008-01-10 18:12 15,424 --a------ C:\WINDOWS\system32\drivers\nod32drv.sys
2008-01-10 15:25 . 2008-01-10 15:25 <DIR> d-------- C:\WINDOWS\ERUNT
2008-01-10 15:11 . 2008-01-10 15:11 2,912 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-10 14:34 . 2008-01-10 14:34 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-09 21:25 . 2008-01-09 21:25 169 --a------ C:\WINDOWS\RtlRack.ini
2008-01-07 12:24 . 2008-01-07 12:24 230 --a------ C:\WINDOWS\system32\spupdsvc.inf
2008-01-03 21:22 . 2007-07-01 03:31 2,455,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-01-03 21:22 . 2007-07-01 03:36 991,232 --------- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-01-03 21:22 . 2007-10-10 23:55 459,264 --------- C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-01-03 21:22 . 2007-10-10 23:55 383,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-01-03 21:22 . 2007-10-10 23:55 267,776 --------- C:\WINDOWS\system32\dllcache\iertutil.dll
2008-01-03 21:22 . 2007-10-10 23:55 63,488 --------- C:\WINDOWS\system32\dllcache\icardie.dll
2008-01-03 21:22 . 2007-10-10 23:55 52,224 --------- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-01-03 21:22 . 2007-10-10 10:59 13,824 --------- C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-01-03 21:21 . 2007-10-10 23:55 6,065,664 --------- C:\WINDOWS\system32\dllcache\ieframe.dll
2007-12-31 16:16 . 2008-01-10 18:21 749 --a------ C:\WINDOWS\system32\eRLog.ini

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-09 22:14 12,274 ----a-w C:\Documents and Settings\Wendy Gale\Application Data\wklnhst.dat
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 17:20 360,064 ----a-w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-30 09:55 3,065,856 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 17:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 17:40 222,720 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\shell32(2).dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\shell32(2)(2).dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-11 05:57 96,256 ----a-w C:\WINDOWS\system32\dllcache\inseng.dll
2007-10-11 05:57 666,112 ----a-w C:\WINDOWS\system32\wininet(3)(7).dll
2007-10-11 05:57 666,112 ----a-w C:\WINDOWS\system32\wininet(3)(6)(3).dll
2007-10-11 05:57 666,112 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-11 05:57 617,984 ----a-w C:\WINDOWS\system32\urlmon(3)(7).dll
2007-10-11 05:57 617,984 ----a-w C:\WINDOWS\system32\urlmon(3)(6)(3).dll
2007-10-11 05:57 617,984 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-11 05:57 55,808 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-11 05:57 532,480 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-11 05:57 474,112 ----a-w C:\WINDOWS\system32\shlwapi(3)(7).dll
2007-10-11 05:57 474,112 ----a-w C:\WINDOWS\system32\shlwapi(3)(6)(3).dll
2007-10-11 05:57 474,112 ----a-w C:\WINDOWS\system32\dllcache\shlwapi.dll
2007-10-11 05:57 449,024 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-11 05:57 39,424 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-10-11 05:57 357,888 ----a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-10-11 05:57 251,904 ----a-w C:\WINDOWS\system32\dllcache\iepeers.dll
2007-10-11 05:57 205,824 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-11 05:57 16,384 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-11 05:57 151,040 ----a-w C:\WINDOWS\system32\dllcache\cdfview.dll
2007-10-11 05:57 146,432 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-11 05:57 1,498,112 ----a-w C:\WINDOWS\system32\shdocvw(2)(2)(3)(3).dll
2007-10-11 05:57 1,498,112 ----a-w C:\WINDOWS\system32\shdocvw(2)(2)(3)(2)(3).dll
2007-10-11 05:57 1,498,112 ----a-w C:\WINDOWS\system32\dllcache\shdocvw.dll
2007-10-11 05:57 1,054,208 ----a-w C:\WINDOWS\system32\dllcache\danim.dll
2007-10-11 05:57 1,024,000 ----a-w C:\WINDOWS\system32\dllcache\browseui.dll
2007-10-10 10:48 18,432 ----a-w C:\WINDOWS\system32\dllcache\iedw.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 17:24 1694208]
"Yahoo! Pager"="C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe" [2005-08-31 17:11 2478080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" []
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-07 23:44 98394]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-07 23:43 688218]
"SoundMan"="SOUNDMAN.EXE" [2005-02-23 18:13 77824 C:\WINDOWS\SOUNDMAN.EXE]
"AGRSMMSG"="AGRSMMSG.exe" [2004-10-07 19:50 88363 C:\WINDOWS\AGRSMMSG.exe]
"SiSPower"="SiSPower.dll" [2005-02-25 19:35 49152 C:\WINDOWS\system32\SiSPower.dll]
"SiS Windows KeyHook"="C:\WINDOWS\system32\keyhook.exe" [2005-03-04 13:13 32768]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 05:00 208952]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 05:00 59392]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 05:00 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 05:00 455168]
"PCMService"="C:\Program Files\Arcade\PCMService.exe" [2005-03-09 18:59 49152]
"LManager"="C:\Program Files\Launch Manager\QtZgAcer.EXE" [2005-03-28 12:30 315392]
"eRecoveryService"="C:\Windows\System32\Check.exe" [2005-03-23 10:01 245760]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-04-13 13:20 59040]
"YBrowser"="C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe" [2003-12-09 13:03 57344]
"Motive SmartBridge"="C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe" [2005-06-22 14:29 417792]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2006-04-23 15:06 100056]
"ezShieldProtector for Px"="C:\WINDOWS\system32\ezSP_Px.exe" [2002-08-20 10:29 40960]
"EPSON Stylus Photo RX520 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAGE.exe" [2005-04-07 04:00 98304]
"nod32kui"="C:\Program Files\Eset\nod32kui.exe" [2008-01-10 18:12 949376]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Utility Tray.lnk - C:\WINDOWS\system32\sistray.exe [2005-03-07 12:07:26]
Broadband Desktop Help.lnk - C:\Program Files\BT Broadband 210\Help\bin\matcli.exe [2006-04-13 18:35:33]

R1 UBHelper;UBHelper;C:\WINDOWS\system32\drivers\UBHelper.sys [2004-12-17 17:14]
R3 int15.sys;int15.sys;C:\Program Files\acer\eRecovery\int15.sys [2005-01-13 14:46]
R3 SISNICXP;SiS PCI Fast Ethernet Adapter Driver for NDIS51;C:\WINDOWS\system32\DRIVERS\sisnicxp.sys [2004-11-05 01:43]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountp oints2\{d4ec0aae-bf88-11dc-be9b-00c09fcf847a}]
\Shell\AutoRun\command - F:\setupSNK.exe

*Newly Created Service* - NOD32DRV
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2008-01-04 22:04:06 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Wendy Gale.job"
- C:\PROGRA~1\NORTON~1\Navw32.exeh/task:
"2008-01-10 13:59:02 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-10 19:19:55
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-10 19:21:44
.
2008-01-09 20:40:05 --- E O F ---

HIJACK THIS LOG:
Logfile of HijackThis v1.99.1
Scan saved at 19:55:37, on 10/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Eset\nod32krn.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\BT Broadband 210\Help\bin\mpbtn.exe
C:\PROGRA~1\YAHOO!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\acer\eRecovery\Monitor.exe
C:\WINDOWS\explorer.exe
F:\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://b.casalemedia.com/V2/42006/45...105836194.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\HELP\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX520 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAGE.EXE /P31 "EPSON Stylus Photo RX520 Series" /O6 "USB002" /M "Stylus Photo RX520"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 210\Help\bin\matcli.exe
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04CC2CE2-BBC4-43B6-96D6-E1C3E0BA120F} (HMVDownloader Control) - https://www.hmvdigital.com/HMV.Digit...Downloader.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Any advice greatly appreciated..
AL
cybertech's Avatar
Computer Specs
Moderator with 65,838 posts.
  
Join Date: Apr 2002
Location: Washington State
11-Jan-2008, 04:57 PM #2
Run HJT again and put a check in the following:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html

Close all applications and browser windows before you click "fix checked".

Try running iefix: http://windowsxp.mvps.org/IEFIX.htm
ally31's Avatar
Senior Member with 131 posts.
  
Join Date: Oct 2007
Experience: Advanced
12-Jan-2008, 06:44 AM #3
Thanks for advice but already taken the wipe and recovery option on drive so thread can be closed.. AL..
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