[Rollin' Rog]

The policies are default.

Can we proceed to part 2 of my suggestions and create a policy for "verbose" installer logging -- and then after you have the problem with the installer launching and quitting -- see if you can find an "msi" log for it?

Once the registry file is entered correctly your Installer key should look like the attached shot.

[beenthere7659]

=== Verbose logging started: 5/6/2008 10:22:37 Build type: SHIP UNICODE 3.01.4000.4039 Calling process: C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE ===
MSI (c) (34:44) [10:22:37:156]: Resetting cached policy values
MSI (c) (34:44) [10:22:37:156]: Machine policy value 'Debug' is 0
MSI (c) (34:44) [10:22:37:156]: ******* RunEngine:
******* Product: {90280409-6000-11D3-8CFE-0050048383C9}
******* Action:
******* CommandLine: **********
MSI (c) (34:44) [10:22:37:203]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (34:44) [10:22:37:203]: Grabbed execution mutex.
MSI (c) (34:44) [10:23:07:687]: Failed to connect to server. Error: 0x80080005

MSI (c) (34:44) [10:23:07:687]: Failed to connect to server.
MSI (c) (34:44) [10:23:07:687]: MainEngineThread is returning 1601
=== Verbose logging stopped: 5/6/2008 10:23:07 ===

******* Two Logs had same time and date ****************

=== Verbose logging started: 5/6/2008 10:23:07 Build type: SHIP UNICODE 3.01.4000.4039 Calling process: C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE ===
MSI (c) (34:54) [10:23:07:796]: Resetting cached policy values
MSI (c) (34:54) [10:23:07:796]: Machine policy value 'Debug' is 0
MSI (c) (34:54) [10:23:07:796]: ******* RunEngine:
******* Product: {90280409-6000-11D3-8CFE-0050048383C9}
******* Action:
******* CommandLine: **********
MSI (c) (34:54) [10:23:07:796]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (34:54) [10:23:07:796]: Grabbed execution mutex.
MSI (c) (34:54) [10:23:37:875]: Failed to connect to server. Error: 0x80080005

MSI (c) (34:54) [10:23:37:875]: Failed to connect to server.
MSI (c) (34:54) [10:23:37:890]: MainEngineThread is returning 1601
=== Verbose logging stopped: 5/6/2008 10:23:37 ===

[Rollin' Rog]

Most likely the installer service is corrupted; that is what I would conclude from the combination of these two "errors":

MSI (c) (34:44) [10:23:07:687]: Failed to connect to server. Error: 0x80080005

MSI (c) (34:44) [10:23:07:687]: Failed to connect to server.
MSI (c) (34:44) [10:23:07:687]: MainEngineThread is returning 1601

So let's get back to the task of finding a method to reinstall it.

Download the setup available here to a convenient location on your hard drive:

http://www.softpedia.com/get/Authori...nstaller.shtml

Once it has downloaded follow my previous "Clean boot" instructions and boot in that mode. DO NOT disable any Microsoft services!!.

Run the installer setup and if there are any errors, note them.

If it completes successfully reboot and see if the previous installer issue continues to occur.

[beenthere7659]

Rog--
I'm sorry friend, but you give me too much credit.

I open the URL you gave me. It presents me with numerous alternatives. None of which I understand. I pick the most likely one and it loops me back to the start without (apparently) downloading anything.

I fear creating more garbage in the system. Would you care to give me more explicit directions for downloading the installer?

[Rollin' Rog]

Sorry I guess that can be a bit confusing to the uniitiated.

Here is a direct link to the XP 32 bit version of the package:

http://download1us.softpedia.com/dl/...803-v2-x86.exe

I'm hoping that it will install, but since it uses the Windows installer itself, I'm not so sure. The Vista versions have their own "stand-alone" package.

[beenthere7659]

I did a clean boot as instructed- Did not hide MS services and did uncheck "load startup group". I was not permitted to uncheck:
DCOM Server Process Launcher
Remote Procedure Call (RPC) Launcher
Remote Procedure Call (RPC)
"Because Windows would not function w/o them"

I rebooted in clean mode.
I got a "successfully Installed" for Windows Installer.

I rebooted in "Normal Mode".
The only thing in the tool tray was "MSN Search Toolbar" -- I clicked it.
Was informed thatI should reinstall using toolbar.msn.com
I tried (see screenshot)

Then I opened Outlook where the problem usually begins.
Rather than click to make the "starting installer" note, I let it run its course (See error message screenshot)

Thanks in advance-- I wish you could log onto my machine and sort through all this stuff.

[beenthere7659]

They appear not to have loaded

[beenthere7659]

Somehow the other did not load

[Rollin' Rog]

I did a clean boot as instructed- Did not hide MS services and did uncheck "load startup group". I was not permitted to uncheck:
DCOM Server Process Launcher
Remote Procedure Call (RPC) Launcher
Remote Procedure Call (RPC)
"Because Windows would not function w/o them"

My instructions were:

DO NOT disable any Microsoft services!

To follow that you HIDE the Microsoft services before disabling anything remaining.

You disabled Microsoft services -- probably the installer service.

I'm surprised that the installer setup even completed.

Have you re-enabled all that you disabled on the Services tab?

Just enable everything there.

[beenthere7659]

Rog--

I misread your note of 6 May 11:16.

Reboot in "Normal" mode appears to have put everything back in order. All boxes on Services tab are checked.

If you will lead, I will follow explicitly!

[beenthere7659]

Rog--

Since the installer problem appears to be tied to Outlook.
And
Since there was a security update (screenshot) aboutthe time the problem started.
Could they be related?

[Rollin' Rog]

Well It shows installed -- so I don't really know.


I don't think the error reported in post 132 is really a show stopper; it is probably related to the specific site being accessed.

Can you verify that the installer error with Outlook still happens?


>> If you run regedit and navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

In the right pane is the "image path" >>

c:\windows\system32\msiexec.exe /V

>> If you use Windows Explorer to navigate to

c:\windows\system32\msiexex.exe

and Right click on it and select Properties > Version, what is the version number?

[beenthere7659]

The problem remains
Version #1.0.0.9 (Screenshot)

[Rollin' Rog]

Lol, what is that about?

You searched for some Epson printer drivers?

[beenthere7659]

Davigated as directed (see screenshot)
No (?) Properties.. Version??