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Malware Removal & HijackThis Logs
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love.exe help


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Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
Location: Quebec, Canada
30-May-2008, 10:22 AM #46
Start OTScanIt. Copy/Paste the information in the code box below into the pane where it says "Paste fix here" and then click the "Run Fix" button.

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. CLick the OK button and Notepad will open with a log of actions taken during the fix. [b]Post that information back here along with a new HijackThis log please.


Code:
[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Trusted Sites Domains [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> 36 domain(s) and sub-domain(s) not assigned to a zone. -> 
< Trusted Sites Domains [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> 37 domain(s) and sub-domain(s) not assigned to a zone. -> 
< Trusted Sites Domains [HKEY_USERS\.DEFAULT\] > -> HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> 35 domain(s) and sub-domain(s) not assigned to a zone. -> 
< Trusted Sites Domains [HKEY_USERS\S-1-5-18\] > -> HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> 35 domain(s) and sub-domain(s) not assigned to a zone. -> 
< Trusted Sites Domains [HKEY_USERS\S-1-5-21-1691938981-1926685983-1786476240-1006\] > -> HKEY_USERS\S-1-5-21-1691938981-1926685983-1786476240-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> 37 domain(s) and sub-domain(s) not assigned to a zone. -> 
[Registry - Additional Scans - Non-Microsoft Only]
< Uninstall List [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
YN -> {3248F0A8-6813-11D6-A77B-00B0D0150060} -> J2SE Runtime Environment 5.0 Update 6
[Files/Folders - Created Within 90 days]
NY -> Progr_.dll -> %SystemDrive%\Progr_.dll
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
[Files Created - Additional Folder Scans - Non-Microsoft Only]
NY -> @Alternate Data Stream - 115 bytes -> %AllUsersProfile%\Application Data\TEMP:5C321E34
NY -> @Alternate Data Stream - 150 bytes -> %AllUsersProfile%\Application Data\TEMP:5F7539FF
NY -> @Alternate Data Stream - 169 bytes -> %AllUsersProfile%\Application Data\TEMP:B3D74A13
[Files/Folders - Modified Within 90 days]
NY -> hosts.20080407-164945.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080407-164945.backup
NY -> hosts.20080410-214109.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080410-214109.backup
NY -> hosts.20080410-214145.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080410-214145.backup
NY -> hosts.20080414-044440.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080414-044440.backup
NY -> hosts.20080422-220140.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080422-220140.backup
NY -> hosts.20080423-170129.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080423-170129.backup
NY -> hosts.20080424-210335.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080424-210335.backup
NY -> hosts.20080425-022305.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080425-022305.backup
NY -> hosts.20080503-142709.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080503-142709.backup
NY -> hosts.20080527-194442.backup -> %SystemRoot%\System32\drivers\etc\hosts.20080527-194442.backup
NY -> hosts.bak -> %SystemRoot%\System32\drivers\etc\hosts.bak
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
[Files Modified - Additional Folder Scans - Non-Microsoft Only]
NY -> @Alternate Data Stream - 115 bytes -> %AllUsersProfile%\Application Data\TEMP:5C321E34
NY -> @Alternate Data Stream - 150 bytes -> %AllUsersProfile%\Application Data\TEMP:5F7539FF
NY -> @Alternate Data Stream - 169 bytes -> %AllUsersProfile%\Application Data\TEMP:B3D74A13
NY -> WildTangent -> %AllUsersProfile%\Application Data\WildTangent
[Empty Temp Folders]
[Start Explorer]
[Reboot]
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bigdaddysjm09's Avatar
Computer Specs
Member with 70 posts.
  
Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
30-May-2008, 10:33 AM #47
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:28:06 AM, on 5/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\rserver30\RServer3.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\rserver30\FamItrfc.Exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SQ931STI.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Progra~1\CrossLoop\CrossLoopConnect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] "C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SQ931STI] C:\WINDOWS\SQ931STI.EXE
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [CrossLoop] C:\Progra~1\CrossLoop\CrossLoopConnect.exe -ap=crossloop -port=5910 -udp=www.CrossLoop.com -webserver=server.crossloop.com -webservice=www.crossloop.com -startup=server -minimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: StartupFaster
O4 - Global Startup: StartupFaster
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) -
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL/...ws-i586-jc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
O17 - HKLM\Software\..\Telephony: DomainName =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain =
O20 - AppInit_DLLs: C:\WINDOWS\system32\rserver30\newtstop.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - - (no file)
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LiveUpdate\LuComServer_3_1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Radmin Server V3 (RServer3) - Famatech International Corp. - C:\WINDOWS\system32\rserver30\RServer3.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 9816 bytes
Attached Files
File Type: log 05302008_072441.log (69.7 KB, 9 views)
Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
Location: Quebec, Canada
30-May-2008, 04:20 PM #48
I'm not sure if I mentioned this before but you have Authentium and Norton anti-virus programs. It's not good to have more than one installed as they will conflict and cause problems so you need to decide which one you want to keep and remove the other.


How are things with the system now?
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Alliance of Security Analysis Professionals
bigdaddysjm09's Avatar
Computer Specs
Member with 70 posts.
  
Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
30-May-2008, 04:29 PM #49
i do remember you mentioning something about this...i'm going to keep the norton internet security which i have installed but well...if you give me a specific name of what exactly the Authentium antivirus is then i'll remove all traces of it because i truly don't know what it is...i figured it may have something to do with kaspersky because i can't install kaspersky internet security on my computer without it giving me an error but if you let me know what name my authentium AV goes by or what they go by i'll search and remove them alll but i want to keep norton
bigdaddysjm09's Avatar
Computer Specs
Member with 70 posts.
  
Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
30-May-2008, 04:31 PM #50
things are good now...love.exe is completely gone for good every now and then i do still get the kissing noise i hardly ever turn off my computer and i've only got it a few times after the actual removal of love.exe so i'm good and it doesn't do it anymore i'm greatly appreciative of your help that you've given me and i'm working on getting certified at geekstogo.com to be able to help on the site...thanks
Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
Location: Quebec, Canada
30-May-2008, 08:16 PM #51
You're quite welcome.

The following list will show us what's in your add/remove program list:

Open HijackThis and click on "Config" and then on the "Misc Tools" button. If you're viewing HijackThis from the Main Menu then click on "Open the Misc Tools Section". Click on the "Open Uninstall Manager" button. Click the "Save List" button. Copy and paste that list here please.
__________________
Microsoft MVP - Consumer Security

Alliance of Security Analysis Professionals
bigdaddysjm09's Avatar
Computer Specs
Member with 70 posts.
  
Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
31-May-2008, 04:51 PM #52
here's the list and i see that i can uninstall the authentium AV through hijack this but i use an uninstaller that scans and deletes the registry keys also....it's known as your uninstaller 2008...but why is this (authentium) not on that list and since it isn't after i unistall it i want to get rid of the left over registry keys will regcure and reghelp take care of this for me???




Ad-Aware SE Professional
Adobe Flash Player ActiveX
Adobe Reader 7.0.5
AIM 6
AppCore
Aspi Installer
Authentium AntiVirus SDK - 2
AV
Avant Browser (remove only)
Battery Doubler 1.2.1
ccCommon
Conexant HD Audio
CrossLoop 2.20
Customer Experience Enhancement
DivX
Easy Internet Sign-up
FileAlyzer
Graffiti Studio 2.0
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB909095)
Hotfix for Windows XP (KB910728)
Hotfix for Windows XP (KB912436)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB914906)
Hotfix for Windows XP (KB915326)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB918005)
Hotfix for Windows XP (KB926239)
HP DVD Play 2.3
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP Quick Launch Buttons 6.10 A1
HP Update
HP User Guides 0037
HP Wireless Assistant 2.00 G2
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Java(TM) 6 Update 5
Kaspersky Online Scanner
LimeWire PRO 4.12.3
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Macromedia Flash Player 8
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (2.0.0.14)
MSRedist
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
muvee autoProducer 5.0
MySpaceIM
NetWaiting
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Office 2003 Trial Assistant
PFConfig 1.0.163
Quicken 2006
Radmin Server 3.2
Radmin Viewer 3.2
REALTEK GbE & FE Ethernet PCI NIC Driver
Remove on Reboot Shell Extension
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB946974)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Office 2007 (KB947801)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
SmartAudio
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
SPBBC 32bit
Speed Gear 5.00
SpeedConnect Internet Accelerator v.7.0
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
SymNet
Synaptics Pointing Device Driver
TourSetup
Tracks Eraser Pro v7.01
TuneUp Utilities 2008
Uniblue PowerSuite
Uniblue ProcessQuickLink 2
Uniblue SpyEraser
Update for Office 2007 (KB946691)
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
USB 2.0 Video Camera
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885464
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888402
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892559
Windows XP Hotfix - KB893086
WinRAR archiver
Wireless Home Network Setup
Wireless WEP Key Password Spy
Yahoo! Messenger
Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
Location: Quebec, Canada
31-May-2008, 05:28 PM #53
Authentium AntiVirus SDK - 2 is listed there so you should uninstall that. I would use the Add/Remove programs to uninstall it.

Do you know what this is that's listed there as well?

AV

I don't recommend using any registry cleaners as they usually cause more harm then good by removing neede registry keys and/or values.
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bigdaddysjm09's Avatar
Computer Specs
Member with 70 posts.
  
Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
31-May-2008, 10:37 PM #54
my add remove programs section in my control panel doesn't list either one of them so i don't know what they are..but neither is listed in the add/remove programs control panel
Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
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01-Jun-2008, 01:19 PM #55
Using HijackThis, open up the uninstall list again and highlight this item in the list then click Delete this Entry.

Authentium AntiVirus SDK - 2


As for the AV one, look to see if you have a folder anywhere (specifically in Program Files) by that name so we can get an idea of what it is before deleting it. AV may be short for anti-virus but I don't know for sure.
__________________
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bigdaddysjm09's Avatar
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01-Jun-2008, 10:57 PM #56
ok...i deleted that uninstall entry and looked in my program files folder for a folder labeled AV and i even used the search feature and still no results
Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
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02-Jun-2008, 09:57 AM #57
Can you post a new uninstall list please?
bigdaddysjm09's Avatar
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Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
03-Jun-2008, 01:14 AM #58
after i deleted the add remove entry of that authentium AV ...kind of weird but it showed up in my uninstall list for my uninstaller and my control panel after i deleted that entry so i uninstalled it....



Ad-Aware SE Professional
Adobe Flash Player ActiveX
Adobe Reader 7.0.5
AIM 6
AppCore
Aspi Installer
AV
Avant Browser (remove only)
Battery Doubler 1.2.1
ccCommon
Conexant HD Audio
CrossLoop 2.20
Customer Experience Enhancement
DivX
Easy Internet Sign-up
FriendBlasterPro
Graffiti Studio 2.0
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB909095)
Hotfix for Windows XP (KB910728)
Hotfix for Windows XP (KB912436)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB914906)
Hotfix for Windows XP (KB915326)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB918005)
Hotfix for Windows XP (KB926239)
HP DVD Play 2.3
HP Help and Support
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP Quick Launch Buttons 6.10 A1
HP Update
HP User Guides 0037
HP Wireless Assistant 2.00 G2
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Java(TM) 6 Update 5
Kaspersky Online Scanner
LimeWire PRO 4.12.3
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Macromedia Flash Player 8
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (2.0.0.14)
MSRedist
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
muvee autoProducer 5.0
MYB Money Maker 1.30
MySpaceIM
NetWaiting
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Office 2003 Trial Assistant
PFConfig 1.0.163
Quicken 2006
Radmin Server 3.2
Radmin Viewer 3.2
REALTEK GbE & FE Ethernet PCI NIC Driver
Remove on Reboot Shell Extension
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB946974)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Office 2007 (KB947801)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
SmartAudio
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
SPBBC 32bit
Speed Gear 5.00
SpeedConnect Internet Accelerator v.7.0
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
SymNet
Synaptics Pointing Device Driver
TourSetup
Tracks Eraser Pro v7.01
TuneUp Utilities 2008
Uniblue PowerSuite
Uniblue ProcessQuickLink 2
Uniblue SpyEraser
Update for Office 2007 (KB946691)
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
USB 2.0 Video Camera
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885464
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888402
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892559
Windows XP Hotfix - KB893086
WinRAR archiver
Wireless Home Network Setup
Wireless WEP Key Password Spy
Yahoo! Messenger
Cookiegal's Avatar
Administrator with 54,818 posts.
  
Join Date: Aug 2003
Location: Quebec, Canada
03-Jun-2008, 01:07 PM #59
AV may have something to do with the Avant Browser as well.

Are there any problems remaining?
bigdaddysjm09's Avatar
Computer Specs
Member with 70 posts.
  
Join Date: Jan 2008
Location: Tennessee
Experience: Intermediate
03-Jun-2008, 02:18 PM #60
no sir...i think i'm good to go....no perfomance issues..no freezing up...and no kissing sounds anymore so i think i'm good...is there anything else i need to do
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