Malware Removal & HijackThis Logs |
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14-May-2008, 08:52 AM
#16 |
| Many thanks Cybertech, see you. |
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30-May-2008, 02:44 AM
#18 |
| calling Cybertech Sorry about this but the problem with iexplore.exe seems to be back. I was ok for a few ays or so but I didn't flush the system restore as you suggested. I have done a new HJT log as follows but basically I get Iexpore.exe 2 or 3 times on boot up with 95% CPU usage. Also random web pages opening etc I am replying at the end our our previous correspondance because the system will let me even though the case is marked as solved. You either will or won't get this message but I will start a new thread if there is no reply. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 07:35:48, on 30/05/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\bgsvcgen.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe C:\Program Files\PCSecurityShield\Common\FSMA32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\FSGK32.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\PCSecurityShield\Common\FSMB32.EXE C:\Program Files\PCSecurityShield\Common\FCH32.EXE C:\Program Files\PCSecurityShield\Common\FAMEH32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\fsqh.exe C:\Program Files\PCSecurityShield\FSPC\fspc.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe C:\Program Files\PCSecurityShield\Anti-Virus\fssm32.exe C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsus.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsav32.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\SYSTEM32\taskmgr.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCWZRD.EXE C:\WINDOWS\ALCMTR.EXE C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\PCSecurityShield\Common\FSM32.EXE C:\Program Files\PCSecurityShield\FSGUI\fsguidll.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\FinePixViewer\QuickDCF2.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.pandasoftware.com/redirec...ister&lang=eng R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Provided by Futuremedia O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\PCSecurityShield\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\PCSecurityShield\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW O4 - HKLM\..\Run: [Bat Wave Base Dale] C:\Documents and Settings\All Users\Application Data\Link Axis Bat Wave\kind delete.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/ser...000e6.0000026f O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user') O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {15AC034D-14DF-4AF8-9D02-29E1F56A8235} (Virgin Digital MusicNet Class) - http://www.virgindigital.co.uk/activeX/VirginWMA.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/...nlineGames.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1160817393218 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\PCSecurityShield\Common\FSMA32.EXE O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe -- End of file - 12419 bytes |
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30-May-2008, 01:57 PM
#19 |
| Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only
Click Exit on the Main menu to close the program. Download (save and select your desktop to save it to) SUPERAntiSpyware Free for Home Users
Please perform a scan with Kaspersky Webscan Online Virus Scanner
Kaspersky does not remove anything but will provide a log of anything it finds. On August 8th, 2006 Kaspersky updated the software used for Free Online Virus Scanner. In order to continue using the online scanner you will need to uninstall the old version (if previously used) from your Add/Remove Programs list and then install the latest version. To do this, follow the steps here and reboot afterwards if your system does not reboot automatically or it will show 'Kaspersky Online Scanner license key was not found!
__________________ Microsoft MVP/Windows - Consumer Security If we have helped you, please consider making a donation to TSG! |
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30-May-2008, 03:31 PM
#20 |
| calling Cybertech Sorry but it seems the problem with Iexplore.exe is still active. It could well be my fault as when evrything seemed clear I did not flush the system restore as you advised. Now I have 2 or 3 copies of Iexplore.exe opening at bootup and the same 95% + CPU usage slowing everything down. Also random web pages etc. Have marked the thread as unsolved so hopefully you will get this. Ovviously you know the problem so trying to contact you seemed most logical. Otherwise I will start a new thread. new HJT log as follows. Sorry again. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 20:30:20, on 30/05/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\bgsvcgen.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe C:\Program Files\PCSecurityShield\Common\FSMA32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\FSGK32.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\PCSecurityShield\Common\FSMB32.EXE C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCWZRD.EXE C:\WINDOWS\ALCMTR.EXE C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\PCSecurityShield\Common\FSM32.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\FinePixViewer\QuickDCF2.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\PCSecurityShield\Common\FCH32.EXE C:\Program Files\PCSecurityShield\Common\FAMEH32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\fsqh.exe C:\Program Files\PCSecurityShield\FSPC\fspc.exe C:\Program Files\PCSecurityShield\FSGUI\fsguidll.exe C:\Program Files\PCSecurityShield\Anti-Virus\fssm32.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsus.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsav32.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\SYSTEM32\taskmgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.pandasoftware.com/redirec...ister&lang=eng R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\PCSecurityShield\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\PCSecurityShield\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW O4 - HKLM\..\Run: [Bat Wave Base Dale] C:\Documents and Settings\All Users\Application Data\Link Axis Bat Wave\kind delete.exe O4 - HKLM\..\Run: [AutoTBar] c:\Program Files\HP\Digital Imaging\bin\AUTOTBAR.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [darthold] C:\DOCUME~1\Hannah\APPLIC~1\HEARTO~1\Mapiboldsect.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user') O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {15AC034D-14DF-4AF8-9D02-29E1F56A8235} (Virgin Digital MusicNet Class) - http://www.virgindigital.co.uk/activeX/VirginWMA.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/...nlineGames.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1160817393218 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\PCSecurityShield\Common\FSMA32.EXE O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Hannah/LOCALS~1/Temp/msoclip1/01/clip_image002.jpg -- End of file - 12108 bytes |
|
30-May-2008, 05:55 PM
#21 |
| I did reply!!! Look at post 19! ![]() Download SDFix and save it to your Desktop.
Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
__________________ Microsoft MVP/Windows - Consumer Security If we have helped you, please consider making a donation to TSG! |
|
03-Jun-2008, 04:03 AM
#22 |
| ok done that Sorry to miss your first reply, we seem to be on page 2 and I only scrolled down over page 1. Anyway I have done all the steps you put in your 2 replies. The log from the superantispyware follows. SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 06/02/2008 at 09:38 AM Application Version : 4.1.1046 Core Rules Database Version : 3472 Trace Rules Database Version: 1463 Scan type : Complete Scan Total Scan Time : 01:28:42 Memory items scanned : 480 Memory threats detected : 0 Registry items scanned : 5798 Registry threats detected : 1 File items scanned : 145433 File threats detected : 5 Adware.Zango Toolbar/Hb HKU\S-1-5-21-1494082952-1541162005-3126654514-1010\Software\zangosa Adware.Tracking Cookie C:\Documents and Settings\Becky\Cookies\becky@12.go.globaladsales[2].txt C:\Documents and Settings\Becky\Cookies\becky@ad.zanox[1].txt C:\Documents and Settings\Becky\Cookies\becky@ads.stardoll[2].txt C:\Documents and Settings\Becky\Cookies\becky@eas.apm.emediate[2].txt C:\Documents and Settings\Becky\Cookies\becky@www.burstbeacon[1].txt I also attach the log from the Kaspersky run. This took a long time and is a big file. I hope it has attached ok. It did detect a virus and 2 problem files. You will see that I terminated the scan as this was the second time I had run it and could see that it had got far enough. Lastly I did the SDfix and the report is here. Also a new HJT log. Thanks again. SDFix: Version 1.187 Run by Tim on 03/06/2008 at 08:25 Microsoft Windows XP [Version 5.1.2600] Running From: C:\DOCUME~1\Tim\Desktop\SDFix Checking Services : Restoring Windows Registry Values Restoring Windows Default Hosts File Resetting SecurityProviders Value Rebooting Checking Files : No Trojan Files Found Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 09:01:07, on 03/06/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\bgsvcgen.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe C:\Program Files\PCSecurityShield\Common\FSMA32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\FSGK32.EXE C:\Program Files\PCSecurityShield\Common\FSMB32.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\PCSecurityShield\Common\FCH32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\fsqh.exe C:\Program Files\PCSecurityShield\Common\FAMEH32.EXE C:\WINDOWS\Explorer.EXE C:\Program Files\PCSecurityShield\FSPC\fspc.exe C:\Program Files\PCSecurityShield\Anti-Virus\fssm32.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsus.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsav32.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCWZRD.EXE C:\WINDOWS\ALCMTR.EXE C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\PCSecurityShield\Common\FSM32.EXE C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\PCSecurityShield\FSGUI\fsguidll.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\FinePixViewer\QuickDCF2.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.pandasoftware.com/redirec...ister&lang=eng R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Provided by Futuremedia O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\PCSecurityShield\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\PCSecurityShield\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW O4 - HKLM\..\Run: [Bat Wave Base Dale] C:\Documents and Settings\All Users\Application Data\Link Axis Bat Wave\kind delete.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/ser...000e6.0000026f O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user') O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\PCSecurityShield\FSPC\fspcmsie.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {15AC034D-14DF-4AF8-9D02-29E1F56A8235} (Virgin Digital MusicNet Class) - http://www.virgindigital.co.uk/activeX/VirginWMA.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/...nlineGames.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1160817393218 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\PCSecurityShield\Common\FSMA32.EXE O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe -- End of file - 12499 bytes |
|
03-Jun-2008, 12:59 PM
#23 |
| Kaspersky scan is not present. Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
Please post the resulting log here as an attachment.
__________________ Microsoft MVP/Windows - Consumer Security If we have helped you, please consider making a donation to TSG! |
|
04-Jun-2008, 03:19 AM
#24 |
| Done that Kaspersky file from last time will not upload. Suspect it's too big. This did detect a virus and other items though. Any suggestions. Also the file from OTScanIT. Simply opened the OTScanIT and ran it as you said (ie with default setting - no additional scans etc). Thanks for all your help. I did make a donation. ![]() |
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04-Jun-2008, 02:44 PM
#25 |
| Start OTScanIt. Copy/Paste the information in the Code box below into the pane where it says "Paste fix here" and then click the Run Fix button. Code: [Kill Explorer] [Registry - Non-Microsoft Only] < Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run YY -> Bat Wave Base Dale -> %AllUsersProfile%\Application Data\Link Axis Bat Wave\kind delete.exe [C:\Documents and Settings\All Users\Application Data\Link Axis Bat Wave\kind delete.exe] [Files/Folders - Created Within 30 days] NY -> 6ELRY4BHOU17ELRY -> %SystemRoot%\6ELRY4BHOU17ELRY [Empty Temp Folders] [Start Explorer] [Reboot] The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. CLick the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new hijackthis log. I will review the information when it comes back in. Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.
__________________ Microsoft MVP/Windows - Consumer Security If we have helped you, please consider making a donation to TSG! |
|
05-Jun-2008, 04:41 AM
#26 |
| it seems to work!! ![]() The fix ran with no problems or messages. The boot up was smooth and no Iexplore.exe in the task manager. The OTScanIT report follows then the HJT log. Thank you again. I am still a bit worried about the Kaspersky run which identified a virus so I'd like to get a zip file program and send this to you if you don't mind. Any further steps I should take? Flush Sysyem restore etc? Explorer killed successfully [Registry - Non-Microsoft Only] Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Bat Wave Base Dale deleted successfully. C:\Documents and Settings\All Users\Application Data\Link Axis Bat Wave\kind delete.exe moved successfully. [Files/Folders - Created Within 30 days] C:\WINDOWS\6ELRY4BHOU17ELRY folder moved successfully. [Empty Temp Folders] File delete failed. C:\Documents and Settings\Tim\Local Settings\Temp\~DFE39A.tmp scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\Tim\Local Settings\Temp\~DFE3B0.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. Local Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\History\History.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Cookies\index.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\nvcbin.def.AB37B891.TMP scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_838.dat scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. FireFox cache emptied. RecycleBin -> emptied. Explorer started successfully < End of fix log > Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 09:38:17, on 05/06/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\hphmon06.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\ALCWZRD.EXE C:\WINDOWS\ALCMTR.EXE C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\PCSecurityShield\Common\FSM32.EXE C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\FinePixViewer\QuickDCF2.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\bgsvcgen.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsgk32st.exe C:\Program Files\PCSecurityShield\Common\FSMA32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\FSGK32.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\PCSecurityShield\Common\FSMB32.EXE C:\Program Files\PCSecurityShield\Common\FCH32.EXE C:\Program Files\PCSecurityShield\Common\FAMEH32.EXE C:\Program Files\PCSecurityShield\Anti-Virus\fsqh.exe C:\Program Files\PCSecurityShield\FSPC\fspc.exe C:\Program Files\PCSecurityShield\FSGUI\fsguidll.exe C:\Program Files\PCSecurityShield\Anti-Virus\fssm32.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsaua.exe C:\Program Files\PCSecurityShield\FWES\Program\fsdfwd.exe C:\Program Files\PCSecurityShield\FSAUA\program\fsus.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\PCSecurityShield\Anti-Virus\fsav32.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.pandasoftware.com/redirec...ister&lang=eng R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Provided by Futuremedia O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\PCSecurityShield\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\PCSecurityShield\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe |




