[williamorc]

So a few days ago i decided to restore my os to the way it was at factory. I had done this many times so it wasn't a really big deal. When i did it the first time i noticed a few problems such as when i pressed ctrl+alt+del it wouldn't ome up, the window would flash for a second then shut itself down... I don't get this? So i decided to try restoring the OS and i still had the same problem. I decided that i could somewhat live with this. Later on i found out that any usb device such as an IPod or a USB key, when i try to eject them, it doesn't work. It says they are always in use! and since i cant open the task manager i cant see what MAY be using them. Anyone got any ideas on how to resolve this issue without resotring the OS again?

[williamorc]

could somebody please reply?

[williamorc]

somebody....

[devil_himself]

Greetings williamorc

Process Explorer Will Tell You What Is Locking Your USB Drive
http://technet.microsoft.com/en-us/s.../bb896653.aspx

Unzip And Run It > Go To Find > Find Handle or Dll

Handle Or Dll Substring -- > I: --> Click Search

Where I: Is Your USB Drive

[williamorc]

alright anybody got any ideas on whats wrong with the taskbar? should i give a hijack this log?

[devil_himself]

>>>when i pressed ctrl+alt+del it wouldn't ome up, the window would flash for a second then shut itself down

Task Bar Or Task Manager ?

[williamorc]

task manager also that thing you said to do, it didn't find anything that was using my ipod even though i had itunes using it and it still wouldn't eject it, i typed in J: whichh is what my ipod is

[devil_himself]

Lets Reset Your Task Manger

Copy Everything From the Code Box And Paste In Notepad . Save The Notepad As "reset_tb.reg" With Quotes . Right Click on "reset_tb.reg" And Choose "Merge"

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\TaskManager]

For Your ipod Try Unlocker --> http://ccollomb.free.fr/unlocker/

[williamorc]

alright sorry for the delay but i tried the resetting thing nd it still didntt work it opens up and closes itself down

[devil_himself]

Then You Are Infected by Malware .Post A HJT Log And Get This Thread Moved To "Malware Forum"

Why does Task Manager, MSCONFIG, or REGEDIT disappear while opening?
http://windowsxp.mvps.org/ToolsQuit.htm

[devil_himself]

fsolkar , Have Your Read The Rules

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield (Username) is authorized to help remove malware. next to their name and authorized malware removal trainees have a blue shield (Username) is training to help remove malware. next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.

[williamorc]

sorry it toke so long to reply but here it is
Logfile of HijackThis v1.99.1
Scan saved at 5:46:00 PM, on 06/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\w32tm.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Comodo\Comodo AntiVirus\Cavaud.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cicero.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cicero.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [cnfgCav] "C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\StreamingStar\HiDownload\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\Program Files\StreamingStar\HiDownload\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\StreamingStar\HiDownload\hidownload.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cavemlsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cicero.ca/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1125069054531
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125341811953
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: monln - C:\WINDOWS\SYSTEM32\monln.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Comodo Anti-Virus and Anti-Spyware Service - Comodo Inc. - C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: w32tm - Unknown owner - C:\WINDOWS\w32tm.exe

[devil_himself]

williamorc , Use The "Report" Button To Politely Ask A Moderator To Move This Thread To "Malware Forum"

[williamorc]

alright its been moved now could anyone tell me whats my problem?

[williamorc]

ok well i just re-installed my os and it seems to have fixed almost everything, theres one more thing i have tpo test out but im hopin it works