[capri82]

Hello, I am receiving numerous pop-ups and system alerts which constantly connect to the internet automatically. The sites loading are primarly for supposed virus programs and other internet fixes. So far, I have run Norton and AVG; but have not found anything wrong. I ran HJT as you can see below. Can someone please help??????

Logfile of HijackThis v1.99.1
Scan saved at 8:26:09 PM, on 4/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NetProject\scit.exe
C:\Program Files\NetProject\sbmntr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\NetProject\scm.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\NetProject\sbsm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\AOL\1130888161\ee\AOLSoftware.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\NetProject\sbsm.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.surething.com/swlinks/stc...ic&base=labels
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: 892267 helper - {25E0128D-AAFC-49FF-AB11-1F12C2FCC391} - C:\WINDOWS\system32\892267\892267.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: XBTP06568 - {311F9DE8-6126-4EEE-B15F-65CBB3B4F9F6} - C:\Program Files\AOL Security Toolbar\tbu316\AOL_security_toolbar.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7C109800-A5D5-438F-9640-18D17E168B88} - C:\Program Files\NetProject\sbmdl.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar8.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar8.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O3 - Toolbar: AOL Security Toolbar - {3BB63FD4-3C00-44D7-94A9-5DE211900DEF} - C:\Program Files\AOL Security Toolbar\tbu316\AOL_security_toolbar.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Internet Service - {51D81DD5-55B7-497F-95DB-D356429BB54E} - C:\Program Files\NetProject\wamdl.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1130888161\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 4.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar8.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar8.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar8.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar8.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar8.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar8.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 4.0\aoltb.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.gateietool.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.gateietool.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1204763029750
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Active Virus Shield (AVP) - Unknown owner - C:\Program Files\AOL\Active Virus Shield\avp.exe" -r (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

[OldTimer]

Hello capri82 and welcome to TSG. Let's see what we can find. Please follow the steps below in order.

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
• Close ALL Internet browsers (very important).
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Now download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.

• Close ALL OTHER PROGRAMS.
• Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
• In the Drivers section click on Non-Microsoft.
• Under Additional Scans click the checkboxes in front of the following items to select them:
  • Reg - BotCheck
    File - Additional Folder Scans
    
• Do not change any other settings.
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
• Save the file to your desktop or other location where you can find it back.

Use the Add Reply button and attach the file in your next post.

Cheers.

OT

[capri82]

Thanks for your reply. Hopefully, I did this right... The attached should contain the scan info.
Also, I should mention that I am now having trouble with viewing all of the icons on my desktop. In order to complete what you asked, I had to go through my task manager...

[OldTimer]

Hi capri82. Ok, let's see what we can do with this. Follow the steps below in order.

Step #1

Please download The Avenger by Swandog46 to your Desktop.

• Click on Avenger.zip to open the file
• Extract avenger.exe to your desktop

Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
BVRPMPR5
Files to delete:
%systemroot%\bm39975011.xml
%systemroot%\system32\eihshhnr.dll
%systemroot%\system32\eihshhnr.dll 
%systemroot%\system32\lmieesds.dll
%systemroot%\system32\lmieesds.dll 
%systemroot%\system32\sdseeiml.ini
%systemroot%\system32\ssqnhayv.dll
%systemroot%\system32\ssqnhayv.dll 
%systemroot%\system32\ugcuodol.dll
%systemroot%\system32\ugcuodol.dll 
%systemroot%\system32\vyahnqss.ini
%systemroot%\system32\vyahnqss.ini2
%systemroot%\system32\xxywxphy.dll
%systemroot%\system32\xxywxphy.dll 
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat
e:\instal~e\core\bvrpmpr5.sys
Folders to delete:
%systemroot%\system32\717305
%systemroot%\system32\892267
c:\documents and settings\hp_administrator\local settings\temp\temporary internet files\content.ie5\e14g2e4o

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.

• Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
• Click the Execute button
• Answer "Yes" twice when prompted.

The Avenger will automatically do the following:

• It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
• On reboot, it will briefly open a black command window on your desktop, this is normal.
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

Step #2

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Driver Services - Non-Microsoft Only]
NY -> (BVRPMPR5) BVRPMPR5 NDIS Protocol Driver [Kernel | On_Demand | Stopped] -> E:\INSTAL~E\Core\BVRPMPR5.SYS
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> ~EmptyValue -> []
YY -> 3aa4638d -> %SystemRoot%\system32\lmieesds.dll [rundll32.exe "C:\WINDOWS\system32\lmieesds.dll",b]
YY -> BM39975011 -> %SystemRoot%\system32\ugcuodol.dll [Rundll32.exe "C:\WINDOWS\system32\ugcuodol.dll",s]
YN -> YSearchProtection -> %ProgramFiles%\Yahoo!\Search Protection\SearchProtection.exe ["C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> ~EmptyValue -> []
YN -> updateMgr -> %ProgramFiles%\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe [C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9]
< ShellExecuteHooks [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks
YY -> {19B9CD57-3043-442F-8DFF-F9924AF056BD} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\xxywXPHy.dll []
YN -> {FA010552-4A27-4cb1-A1BB-3E2D697F1639} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [SpySubtract Shell Extension]
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
*System* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\System
YN -> kdpmy.exe -> 
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
< Winlogon\Notify settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
YY -> xxywXPHy -> %SystemRoot%\system32\xxywXPHy.dll
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
*.update_microsoft.com [https] -> Trusted sites
YY -> {19B9CD57-3043-442F-8DFF-F9924AF056BD} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\xxywXPHy.dll [Reg Error: Value  does not exist or could not be read.]
YY -> {1FD26476-7B7B-4313-B9CE-B92450F6B26C} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\ssqNHayV.dll [Reg Error: Value  does not exist or could not be read.]
YN -> {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} [HKEY_LOCAL_MACHINE] -> %SystemDrive%\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll [Verizon Broadband Toolbar]
YY -> {720a081b-f712-4b9c-84fe-4879629b8235} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\eihshhnr.dll [Reg Error: Value  does not exist or could not be read.]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN ->  [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. []
YN -> {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} [HKEY_LOCAL_MACHINE] -> %SystemDrive%\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll [Verizon Broadband Toolbar]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} [HKEY_LOCAL_MACHINE] -> %SystemDrive%\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll [Verizon Broadband Toolbar]
< Internet Explorer Extensions [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
YN -> {9034A523-D068-4BE8-A284-9DF278BE776E}:Exec -> [IE Anti-Spyware]
< DNS Name Servers [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\
YN -> {0A85C706-F8A6-40CA-B95E-A297EF125F8F} -> 85.255.114.21,85.255.112.134   (Windows Mobile-based Device)
YN -> {10285980-EB26-4929-B461-079324E21B7A} -> 85.255.114.21,85.255.112.134   (Windows Mobile-based Device)
YN -> {351D2C46-AEEB-49A7-9BB2-021E91E5FCED} -> 85.255.114.21,85.255.112.134   (Realtek RTL8139/810x Family Fast Ethernet NIC)
YN -> {6AFFCA8A-05F6-418F-90E8-69C35FB77538} -> 85.255.114.21,85.255.112.134   (1394 Net Adapter)
YN -> {7F84C347-06B0-4828-8E3E-7E7C8C1A1E4E} -> 85.255.114.21,85.255.112.134   (Windows Mobile-based Device)
YN -> {9C822C22-A6E9-4E12-8E1E-C05F2116D664} -> 85.255.114.21,85.255.112.134   ()
[Registry - Additional Scans - Non-Microsoft Only]
< BotCheck > -> 
*Authentication Packages* -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
YY -> C:\WINDOWS\system32\ssqNHayV -> %SystemRoot%\system32\ssqNHayV.dll
< BotCheck > -> 
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List\\C:\Program Files\Microsoft ActiveSync\rapimgr.exe -> C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0 [C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List\\C:\Program Files\Microsoft ActiveSync\wcescomm.exe -> C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0 [C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List\\C:\Program Files\Microsoft ActiveSync\WCESMgr.exe -> C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0 [C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\EarthLink TotalAccess\TaskPanl.exe -> C:\Program Files\EarthLink TotalAccess\TaskPanl.exe [C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\BitTorrent\bittorrent.exe -> C:\Program Files\BitTorrent\bittorrent.exe [C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Microsoft ActiveSync\rapimgr.exe -> C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0 [C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Microsoft ActiveSync\wcescomm.exe -> C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0 [C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Microsoft ActiveSync\WCESMgr.exe -> C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0 [C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Documents and Settings\HP_Administrator\Local Settings\Temp\WZSE0.TMP\SymNRT.exe -> C:\Documents and Settings\HP_Administrator\Local Settings\Temp\WZSE0.TMP\SymNRT.exe [C:\Documents and Settings\HP_Administrator\Local Settings\Temp\WZSE0.TMP\SymNRT.exe:*:Enabled:Symantec Removal Utility]
[Files/Folders - Created Within 30 days]
NY -> 717305 -> %SystemRoot%\System32\717305
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 892267 -> %SystemRoot%\System32\892267
NY -> eihshhnr.dll -> %SystemRoot%\System32\eihshhnr.dll
NY -> lmieesds.dll -> %SystemRoot%\System32\lmieesds.dll
NY -> sdseeiml.ini -> %SystemRoot%\System32\sdseeiml.ini
NY -> ssqNHayV.dll -> %SystemRoot%\System32\ssqNHayV.dll
NY -> ugcuodol.dll -> %SystemRoot%\System32\ugcuodol.dll
NY -> VyaHNqss.ini -> %SystemRoot%\System32\VyaHNqss.ini
NY -> VyaHNqss.ini2 -> %SystemRoot%\System32\VyaHNqss.ini2
NY -> xxywXPHy.dll -> %SystemRoot%\System32\xxywXPHy.dll
NY -> BM39975011.xml -> %SystemRoot%\BM39975011.xml
[Files/Folders - Modified Within 30 days]
NY -> 717305 -> %SystemRoot%\System32\717305
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 892267 -> %SystemRoot%\System32\892267
NY -> eihshhnr.dll -> %SystemRoot%\System32\eihshhnr.dll
NY -> lmieesds.dll -> %SystemRoot%\System32\lmieesds.dll
NY -> sdseeiml.ini -> %SystemRoot%\System32\sdseeiml.ini
NY -> ssqNHayV.dll -> %SystemRoot%\System32\ssqNHayV.dll
NY -> ugcuodol.dll -> %SystemRoot%\System32\ugcuodol.dll
NY -> VyaHNqss.ini -> %SystemRoot%\System32\VyaHNqss.ini
NY -> VyaHNqss.ini2 -> %SystemRoot%\System32\VyaHNqss.ini2
NY -> xxywXPHy.dll -> %SystemRoot%\System32\xxywXPHy.dll
NY -> BM39975011.xml -> %SystemRoot%\BM39975011.xml
NY -> qmgr0.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
NY -> qmgr1.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
NY -> C:\Documents and Settings\HP_Administrator\Local Settings\Temp\Temporary Internet Files\Content.IE5\E14G2E4O\ -> C:\Documents and Settings\HP_Administrator\Local Settings\Temp\Temporary Internet Files\Content.IE5\E14G2E4O
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.
If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!

• Click on Online Services and then Online Scanner
• Accept the License Agreement.
• Once the ActiveX installs,Click Full System Scan
• Once the download completes,the scan will begin automatically.
• The scan will take some time to finish,so please be patient.
• When the scan completes, click the Automatic cleaning (recommended) button.
• Click the Show Report button and Copy&Paste the entire report in your next reply.

Step #4

Run a new OTScanIt scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.

• Close ALL OTHER PROGRAMS.
• Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
• Just use the default settings.
• Do not change any other settings.
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Step #5

Post the following back here by copy/pasting them into the reply:

• The Avenger report (c:\Avenger.txt)
  The latest OTScanIt fix log (look in the OTScanIt folder for the MovedFiles folder. In that folder will be a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )

Attach the following back here in the reply:

• The new OTScanIt scan log

]
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT

[capri82]

Hi OldTimer:
I ran the Avenger fix; however, I am getting receiving a stop error message that reads "a problem has been detected and windows has been shut doen to prevent damage to your computer..."
Technical information:
***STOP: 0x0000008e (0xc0000005, 0x80624942, 0xxAADFABC, 0x00000000)...

[OldTimer]

Hi capri82. Just go on to the next step then.

Cheers.

OT

[capri82]

The problem is that I can't get any further than this blue screen to continue on to the next step...

[OldTimer]

Hi capri82. Run it in Safe Mode. More than likely one of the driver files for the infection doesn't want to go quietly into the night lol.

Cheers.

OT

[capri82]

I apologize for the delay in checking the post. I will try continuing through Safe Mode and let you know the results... Thanks