help with adware purityscan

sidecar13 · 09-May-2008, 08:16 AM #1

Hi,

I am struggling to remove the purityscan from my computer. Everytime I start my computer I end up with a darker blue screen and right in the middle in yellow letters Warning: Spyware threats has been detected on your PC. Then in white letters underneath it states Your computer has several fatal errors due to spyware activity, etc. Then in yellow letters again it states Click here to scan your PC for software. My other icons remain as normal, but random webpages keep popping up. I ran Symantec and I have a bunch of adware.purityscan and downloader.misleadapp that is either partially quarantined or require rebooting or "terminate process required." I can't seem to locate the files to delete them and Symantec cannot delete the files as well. I have tried running other antisypware including Emergency Spy and the free trial version of Ad-Adware, with no luck of getting rid of the blue screen or the adware.purityscan. My computer is also running much slower than normal. This is driving me crazy and I would really appreciate any help at all. Thanks. Here is hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:06:03 AM, on 5/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Ccaa] "C:\WINDOWS\MBOLS~1\javaw.exe" -vt yazb
O4 - HKCU\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe" /startup
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2008\SpyEmergency.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common Files\Skyscape\smARTupdate.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...bs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1149541306065
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1149541432007
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spy Emergency Engine Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2008\SpyEmergencySrv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12022 bytes

sjpritch25 · 10-May-2008, 08:48 AM #2

Welcome to TSG

Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Close any open browsers.
If your Real protection or Antivirus intervenes with OTScanIt, allow it to run.
Open the OTScanit folder and double-click on OTScanit.exe to start the program.
Select the following Scan Options

Drivers
Non-Microsoft
Rootkit Search
Yes

Select the following Additional Scan Options

Additional Folder Scans
Purity Scan

Now click the Run Scan button on the toolbar.
The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
When the scan is complete Notepad will open with the report file loaded in it.
Save that notepad file

If the log is too large to post, use the Reply button, scroll down to the attachments section and attach the notepad file here.

sidecar13 · 10-May-2008, 04:31 PM #3

Hi thanks so much for your help. I have attached the OTScanIt info as an attachment since it was too large. Thanks!

sjpritch25 · 10-May-2008, 04:59 PM #4

Start OTScanIt. Copy/Paste the information in the Code box below into the pane where it says "Paste fix here" and then click the Run Fix button.

Code:

[Registry - Non-Microsoft Only]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> Ccaa -> %SystemRoot%\ѕуmbols\javaw.exe ["C:\WINDOWS\MBOLS~1\javaw.exe" -vt yazb]
< Winlogon settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
*UserInit* -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\UserInit
YN -> C:\WINDOWS\system32\mgmrwmrv.exe -> %SystemRoot%\system32\mgmrwmrv.exe
< Winlogon settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
< CurrentVersion Policy Settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\\DisableTaskMgr -> 1
< CurrentVersion Policy Settings [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\
YN -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System\\DisableTaskMgr -> 1
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {13197ace-6851-45c3-a7ff-c281324d5489} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {15651c7c-e812-44a2-a9ac-b467a2233e7d} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {4e1075f4-eec4-4a86-add7-cd5f52858c31} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {8674aea0-9d3d-11d9-99dc-00600f9a01f1} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {965a592f-8efa-4250-8630-7960230792f1} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {cf021f40-3e14-23a5-cba2-717765728274} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {fc3a74e5-f281-4f10-ae1e-733078684f3c} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {ffff0001-0002-101a-a3c9-08002b2f49fb} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
[File - Purity Scan: Additional Folder Scans - Non-Microsoft Only]
NY -> ??mbols -> C:\WINDOWS\ѕуmbols
NY -> ?ystem -> C:\WINDOWS\ѕуmbols\ѕystem
[Empty Temp Folders]
[Reboot]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. CLick the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here.

I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

In your next reply, please include a fresh HIjackthis log too. Thanks.

sidecar13 · 10-May-2008, 06:36 PM #5

Hi I was required to reboot by the program before the notepad popped up. Here is the info
My computer is still super slow and I still have the darker blue screen with the yellow writing indicating that I have a spyware threat.

[Registry - Non-Microsoft Only]
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Ccaa deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\UserInit:C:\WINDOWS\system32\mgmrwmrv.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\syste m\\DisableTaskMgr deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System \\DisableTaskMgr deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{13197ace-6851-45c3-a7ff-c281324d5489}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{15651c7c-e812-44a2-a9ac-b467a2233e7d}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4e1075f4-eec4-4a86-add7-cd5f52858c31}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8674aea0-9d3d-11d9-99dc-00600f9a01f1}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{965a592f-8efa-4250-8630-7960230792f1}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{965a592f-8efa-4250-8630-7960230792f1}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{cf021f40-3e14-23a5-cba2-717765728274}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{fc3a74e5-f281-4f10-ae1e-733078684f3c}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ffff0001-0002-101a-a3c9-08002b2f49fb}\ not found.
[File - Purity Scan: Additional Folder Scans - Non-Microsoft Only]
C:\WINDOWS\ѕуmbols\ѕystem folder moved successfully.
Folder move failed. C:\WINDOWS\ѕуmbols scheduled to be moved on reboot.
File C:\WINDOWS\ѕуmbols\ѕystem not found!
[Empty Temp Folders]
File delete failed. C:\Documents and Settings\Hanna Kim\Local Settings\Temp\WCESLog.log scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
FireFox cache emptied.
RecycleBin -> emptied.
< End of fix log >
OTScanIt by OldTimer - Version 1.0.14.0 fix logfile created on 05102008_150529

Files moved on Reboot...
Folder move failed. C:\WINDOWS\ѕуmbols scheduled to be moved on reboot.
C:\Documents and Settings\Hanna Kim\Local Settings\Temp\WCESLog.log moved successfully.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Hanna Kim\Local Settings\Application Data\Mozilla\Firefox\Profiles\mu0pvfza.default\Cache\_CACHE_MAP_ moved successfully.

Hijack info
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:30:46 PM, on 5/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe" /startup
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2008\SpyEmergency.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common Files\Skyscape\smARTupdate.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...bs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1149541306065
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1149541432007
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spy Emergency Engine Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2008\SpyEmergencySrv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11308 bytes

sjpritch25 · 10-May-2008, 07:22 PM #6

Please download ATF Cleaner by Atribune.

This program is for XP, Windows 2000, and Vista

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please download Malwarebytes Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform Quick Scan, then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

sidecar13 · 11-May-2008, 01:39 AM #7

I ran the program and here is the log. I was not prompted to restart the computer. Thanks again for your help

Malwarebytes' Anti-Malware 1.12
Database version: 739

Scan type: Quick Scan
Objects scanned: 36089
Time elapsed: 9 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 9
Files Infected: 90

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{5a148cf2-9c7b-4499-8e25-c9383a5e8680} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ism (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\BndFibu7.DLL (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bndfibu7.band (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bndfibu7.band.1 (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bndfibu7.bho (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bndfibu7.bho.1 (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\QdrPack (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\QdrDrive (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bug doctor_is1 (Rogue.BugDoctor) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Bug Doctor (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\QdrDrive (Adware.AdBand) -> Quarantined and deleted successfully.
C:\Program Files\ISM (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrModule (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrPack (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Hanna Kim\Start Menu\Programs\Internet Speed Monitor (Adware.AdSponsor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor (Rogue.BugDoctor) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Hanna Kim\Desktop\BugdoctorSetup.exe (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\Bug Doctor Help.chm (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\BugDoctor.exe (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\BugDoctorLiveUpdate.exe (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\Get Bonuses.url (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin.ini (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\unins000.dat (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\unins000.exe (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\bug.swf (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fixing_error-disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fixing_error-normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fixing_error-pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fixing_error-rollover.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fix_complete-disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fix_complete-normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fix_complete-pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\fix_complete-roll_over.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\LiveUpdate_disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\LiveUpdate_normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\LiveUpdate_pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\LiveUpdate_rollover.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\main_disable.jpg (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\main_enable.jpg (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\main_pressed.jpg (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\main_roll_over.jpg (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\mask.bmp (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\mask1.bmp (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scan.swf (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scancomplete.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scanning_error-disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scanning_error-normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scanning_error-pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scanning_error-rollover.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scan_complete-disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scan_complete-normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scan_complete-pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\scan_complete-roll_over.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\schedule_disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\schedule_normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\schedule_pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\schedule_rollover.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\skin.ini (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\SubMainDisable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\SubMainNormal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\SubMainPressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\SubMainRollOver.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\support_disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\support_normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\support_pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\support_rollover.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\unlock_key-disable.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\unlock_key-normal.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\unlock_key-pressed.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\Bug Doctor\skin\unlock_key-roll_over.gif (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Program Files\ISM\Uninstall.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrModule\dic.gz (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrModule\kwd.gz (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrPack\dicts.gz (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrPack\trgts.gz (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt\Ssmgr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Hanna Kim\Start Menu\Programs\Internet Speed Monitor\Check Now.lnk (Adware.AdSponsor) -> Quarantined and deleted successfully.
C:\Documents and Settings\Hanna Kim\Start Menu\Programs\Internet Speed Monitor\Uninstall.lnk (Adware.AdSponsor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor\BugDoctor.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor\Get Bonuses!.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Bug Doctor\Uninstall BugDoctor.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ntnut32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\Installer\id53.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Hanna Kim\Desktop\BugDoctor.lnk (Rogue.BugDoctor) -> Quarantined and deleted successfully.

sidecar13 · 11-May-2008, 02:07 AM #8

I forgot to mention that I am still having the same issues after running the scan. This is the Hijack log. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:40 PM, on 5/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [GBMPro8Agent] C:\Program Files\Genie-Soft\GBMPro8\GBMAgent.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe" /startup
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2008\SpyEmergency.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common Files\Skyscape\smARTupdate.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...bs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1149541306065
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1149541432007
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spy Emergency Engine Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2008\SpyEmergencySrv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11239 bytes

sjpritch25 · 11-May-2008, 06:03 AM #9

Just slowdown or popup's??

sidecar13 · 11-May-2008, 11:08 AM **#10**

actually the pop ups have stopped, which is wonderful!. but the slow down and the darker blue screen with the yellow letters "warning spyware threat has been detected on your pc" is still there. thanks.

sidecar13 · 11-May-2008, 11:42 AM **#11**

let me clarify a little more. so the computer is noticeably slow particularly when i restart the computer. the last time i restarted after having run the program your sent, the computer took around 15 minutes before i could use any programs, which is very unusual. it usually takes less than 5 minutes. this time, all i could see was the toolbar for more than 5 minutes, none of my desktop items showed up. also when i restart the first thing i see in the toolbar section is that i have a new hardware to install "multimedia audio" and when my desktop items appear, then there is a new hardware popup (not internet popup - regular popup you see when you want to install a new hardware). strange thing is that i don't have anything connected to my computer, no external hard drives. once the computer has completely finished starting up, then all the programs run at normal speed. i forgot to mention that i use to not be able to open up my task manager window, but now i can.

sjpritch25 · 11-May-2008, 04:56 PM **#12**

I think its an issue of two many security programs installed. Lets take a look.

Open Hijackthis, Click Open the Misc tools section Then click the Open Uninstall Manager... button.
The Add/Remove Programs Manager panel should appear.
In this panel click the Save list button.
Save the uninstall_list.txt file to your desktop and copy and paste the contents back in your next reply.

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