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Malware Removal & HijackThis Logs
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please help me remove Downloader.MisleadApp


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fabdelma's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: May 2008
Experience: Intermediate
11-May-2008, 05:52 AM #1
please help me remove Downloader.MisleadApp
My Internet Explorer is taking almost a minute to react and open. When it finally does open, it takes a while to load. Then I get many pop ups and a lot of messages prompting me download a spyware removal software, etc. I have Norton Antivirus 2008, and it notified me that Auto-protect has detected Downloader.MisleadApp and that it blocked it. Then it notified me another two times after it but instead of fully saying "Downloader.MisleadApp", it just said "Downloader". So I tried going through norton to fix this but nothing has worked. I feel the problem is getting worse and worse with time. I am running Windows Vista Home Premium. PLEASE help me remove this virus and fix my computer. Thank you in advance...
sjpritch25's Avatar
Computer Specs
Distinguished Member with 6,966 posts.
 
Join Date: Sep 2005
Location: Florida
Experience: Advanced
11-May-2008, 09:18 PM #2
Welcome to TSG

Please download ATF Cleaner by Atribune.

This program is for XP, Windows 2000, and Vista
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.

If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu.



===========================================



Please download Malwarebytes Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.



=======================================

Please click Here to download HijackThis to your desktop.

Click the Download button. When the Trend Micro HJT install box appears, double click on the HJTInstall.exe. Click on Install.

It will be installed by default here: C:\Program Files\Trend Micro\HijackThis

A shortcut to the application will also be placed on your Desktop.

The program will open automatically after installation.

You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder. The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder.

Close all other windows except HijackThis.

Click on "Do a system scan and save logfile" When the log pops up in Notepad, copy and paste that file back here.

Do NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
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