[Rollin' Rog]

It looks like you may need to reinstall your Sound Card drivers.

To determine what this is you can check the Device Manager under Sound, Video and Audio Controllers.

You can also run dxdiag and click on the Sound tab once it opens.

Let me know both the Sound Card model and the Computer model itself. It looks like Realtek -- but you will probably need to get them from the Computer Vendor's support site for your model -- or possibly the motherboard vendor.

As for the DVD issue -- have you tried another burning application?

For example you can try a simple freebee like "DeepBurner". The portable version is especially useful -- no installation required:

http://www.deepburner.com/index.php?r=download

>> Finally you may have a resource issue -- but this should not affect the Microphone. You are showing current and peak Memory usage values roughly equal to your installed ram.

Recommendation here would be to install additional ram -- you need at least 1 gb. You should also reduce the number of starting programs in msconfig > Startups.

You do not need any media players, burning startups or update checkers loading automatically, for example.

[perfect]

Hi! I got my sound card information from device manager and it was Realtek.

Sound Card: Realtek ALC 880 chipset

Computer System: HP Pavilion a1020n Desktop PC

For more information on my computer, you can use the link below.
http://h10025.www1.hp.com/ewfrf/wc/d...product=459880

As for the DVD, I am using the software you showed me and trying to burn from there. I will let you know how it goes.

I will try to get another ram and remove some start up programs.

[perfect]

I burnt something using DeepBurner and it worked, but it is not same, as it doesn't have a menu when i insert a disc to my dvd player. It basically loads a "file" into a dvd right? To be totally honest, I want to use my other softwares for burning but it doesn't work.
Is there a way I can get back to my other software to make it work? Thank You!

[Rollin' Rog]

Ok, your Realtek driver update is available here:

http://h10025.www1.hp.com/ewfrf/wc/s...product=459880

For an over the top update just follow the instructions on the download link -- that should work in most instances.

You may have to go back to the Control Panel Sounds and Audio Devices applet and check to see if the Microphone option is now available and/or you see a new "default" device option available in the selection list. Realtek should also have its own audio properties interface for these devices usually available from the system tray.

For the DVD problem -- the fact that Deepburner works means there is no hardware problem.

You will need to uninstall whatever DVD burning application you are currently using and try reinstalling it. You will also find that application on the downloads and drivers site for your HP model.

Correct me if this doesn't seem right, but I think it's the Intervideo WinDVD update under Software - Multimedia

You might want to create a System Restore point before beginning any of this.

[perfect]

Hi! My microphone works now.

THANK YOU SO MUCH!!

One thing I do not get or didn't get all this years since I have been using computer is how to create a system restore point and how to use that. Can you help me with that if you do not mind. I know I am asking for a lot but I am just new to all this "technical" stuff.

Can I download InterVideo WinDVD update without creating a system restore point?

[Rollin' Rog]

Actually most installs that use the Microsoft installer will create a restore point as part of the install.

But I always create one manually anyway -- and this would be especially advisable now that your Mic is working (glad to hear that).

Just run msconfig and select > Launch System Restore. You will see an option to create a restore point there. Check it and click "next". Name it anything you like under "description".

By the way, save these updates in a safe location (safe from System Restore, for example). This would be any place in My Documents. I keep a separate folder for such setup downloads.

You may need to re-run one.

[perfect]

Hi!
MY DVD BURNER WORKS NOW! WOW!

THANK YOU SOOOOOOOOO MUCHH!!!!

I AM SO HAPPYY! I do not how to thank you enough! you are simply great.

I do not think I have any more problems with my computer right now, unless you tell me that I do.

Thank you once again, Rollin' rog!

-----------------------------------------------------------------------------------------

Thank You Cookiegal.
You are the best!

Thank you for fixing all my computer problems and replying to all my problams. I am sorry for loading you with a million different problems and you solved all of them. (I think, unless there are still any more left!). Thank you for sending Rollin' rog to help me with my DVD Burner problem and Microphone problem. I can't thank you enough either.

Are you sure my computer is completely fixed? Are you sure you do not have anything for me to do? I can't believe it! It is great. (By the way, I hope you are reading this. )

Once again THANK YOU SOOO MUCHH!!!


BY THE WAY, THIS IS MY 150th POST ON THIS FORUM!

[Cookiegal]

I knew Rog would get you fixed up with those problems. A big thanks to Rog from me too.

For my part, you are quite welcome. Some of these battles are more challenging than others but I never like to let the bad guys win.

Now, I would like to see one final HijackThis log please so I can see if everything looks good and then I'll post some final instructions for you to help keep your computer clean in the future.

[Rollin' Rog]

Hey that's great to hear, and y'all are most welcome !