Wanna help out another n00b? :)
Hi... Okay, so I am REALLY desperate right now! (Hence my username.. Lol.) My PC has just been hijacked. Completely. Taken over by worms, trojans, viruses and I dunno what, really... I'm a total n00b when it comes to this kind of stuff, unfortunately. But I've done some research, and tried to figure out what the problem consists of...
See, the thing is that I am currently unable to log into my own, administrative windows-account. I write the password, click enter, and everything appears to be allright, except but the fact that it is not. My computer TRIES to log in. And my desktop-background appears. Then it ultimately FREEZES, just like that. No icons appear. The start-menu is not available. And I end up having to switch off the machine by using the main switch, because it gets ALL frozen up... Btw, I always get the same error-message, telling me that it cannot start because of some problem with something called 0xc0000005.
So, what I do now, is, I have managed to log into my GUEST-account. The one that is without a password. And that one, strangely enough, never freezes. But it has no administrative rights, and I dunno what to do, because it won't let me install any anti-virus-programs. Or anything else, for that matter.
As I've said, I have already done some research. And I figured out that the 0xc0000005 probably appears BECAUSE of all the malware that is destroying my PC. I searched some other page, and it told me that certain types of malware are able to rename computer-files, making them impossible for the computer to read. And when something is impossible to read, that is when the 0xc0000005 appears. Because it is unaccessable. So... Now the whole friggin' WINDOWS is unaccessable for me, thanks to whoever made this %&#?F!!! virus... (Btw, the 0cx0000005-command I get when trying to log in comes from something called userinit.exe. If you wondered. :-D)
I also read that ONE way to get rid of the whole thing is to put in the xp-cd, reboot(?) the whole system and rethrive a former cache(?) from something called the Recovery Console. There is only ONE problem: I have lost those CDs, I think. And anyways, I most definitely cannot remember the password. My dad was the one who rigged up this PC for me way back in the days.. I have had it for more than 3 years now. (Btw, sorry if I use the wrong terms anywhere in this paragraph. I put in some (?)s just in case. English is, after all, not my first language...)
Okay, with me so far?
1. Unable to login, thanks to 0xc0000005
2. 0xc0000005 probably caused by malware
3. Unable to remove malware
4. Unable to get into my administrative account
5. Therefore also unable to install/uninstall stuff in order to help me get rid of the malware.
6. I recieve, like, close to a thousand pop-ups. And they are ALL about fake anti-virus programs. Like Vista Antivirus 2008, for instance. I close them, but they just keep popping back up anyway. At least once per minute.
7. My PC is SLOW. I mean really slow. And it has crashed 5 times now. In 2 hours. Each time that happens, I have to restart. I think it is mostly because of the malware, but maybe also because I only have 125 MB of space left on this whole thing.. :-O And I cannot delete/uninstall anything, because I cannot get into the administrative account. As I've said earlier.
8. Did I mention that I am TERRIFIED of having to lose all the files on that account?! ;-(
If you're wondering which types of malware my PC in infected with... I am currently doing an online virus-scan by some program called Kaspersky. I will post them whenever it gets done.
Oh, and I have Windows XP.
Last edited by Desperat : 24-Jun-2008 01:52 PM.
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). And because I am such a friggin' n00b, I dunno what to do about it.. *Sigh*.
