Login  Malware Removal & HijackThis Logs |
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25-Jun-2008, 08:43 PM
#1 | |||||
| Solved: HELP... C:\windows\system32\xlibgfl254.dll I actually have had this problem for a while; I just didn't realize it was a virus until recently when my computer began working very slowly and would not install new software. Each time my computer would start up I would get the message "c:\windows\system32\xlibgfl254.dll"- but then I would notice this same message in the box would appear with different applications titled at the top of the box- such as DW20ESE-Bad Image; sometimes it would happen with a newly installed software program (Blackberry, WebCam...). Now I can't successfully install the software with new hardware I purchased. Each time I try to install a program it stops midway and this error box occurs. I am not the most tech savvy person, but I will do my best to follow the advice given. Thank you in advance!!  Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:32:50 PM, on 6/25/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\System32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Softex\OmniPass\OPXPApp.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe C:\Program Files\Microsoft Windows OneCare Live\winss.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE C:\Program Files\DIGStream\PlayhouseDisneyDownloadManager.exe C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe C:\WINDOWS\Imgtask.exe C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus8.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus8.hpwis.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file) R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: AdBlock APToolBarHelper Class - {54EC170F-6EB1-47C6-9C4D-EB0BE20CE45E} - C:\WINDOWS\DOWNLO~1\APHelper.dll (file missing) O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\Program Files\RXToolBar\sfcont.dll (file missing) O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf O4 - HKLM\..\Run: [D066UUtility] C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" O4 - HKLM\..\Run: [PlayhouseDisneyDownloadManager] C:\Program Files\DIGStream\PlayhouseDisneyDownloadManager.exe O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [ImgTask] C:\WINDOWS\Imgtask.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZU O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: JT's Blocks - http://download.games.yahoo.com/game...s/y/blt1_x.cab O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} - http://uproar.com/applets/activex/sh...side_web18.cab O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/insta...SSWebAgent.CAB O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab O16 - DPF: {1D95A7C7-3282-4DB7-9A48-7C39CE152A19} (TeamOn Import Object) - https://myemail.t-mobile.com/html/we...s/TOImport.cab O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175...at-no-eula.cab O16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://forms.real.com/real/player/do...e_Inst_Win.cab O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/WebI...6-6D5536C585C9} O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disney.go.com/games/download...areControl.cab O16 - DPF: {3DE051B7-CE1E-4149-A39E-3037F29068E1} (PCConfigTool.ATMailConfig) - https://secure.adrentech.com/PCConfi...ConfigTool.CAB O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.clarkcolor.com/ClarkActivia.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-30.cab O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://gis.pinellascounty.org/Active...5/mgaxctrl.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1130587411461 O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.disneyphotopass.com/softw...eUploader4.cab O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d...APANEL_USA.cab O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v45...o/wordmojo.cab O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {A9DD5FE2-5567-4983-971F-C792375025A6} (PhoenixBody Class) - http://software.musicnow.com/musicno...3/MusicNow.cab O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/W...gPublisher.exe O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinner.com/games/v40...an/hangman.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/download...ameManager.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/.../installer.exe O16 - DPF: {DBAE7000-01EC-4162-8FEB-8A27AC937CA0} - http://webpdp.gator.com/4/download/h...ndle3v2d33.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://usacctv.webex.com/client/T25L/nbr/ieatgpc.cab O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activ...upv2.0.0.9.cab? O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activ...pv2.0.0.10.cab? O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe -- End of file - 12682 bytes |
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27-Jun-2008, 10:43 AM
#2 | ||||||
| Welcome to TSG  Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/comb...o-use-combofix Link 1 Link 2 Link 3 **Note: It is important that it is saved directly to your desktop** -------------------------------------------------------------------- 1. Close any open browsers. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. -------------------------------------------------------------------- Double click on combofix.exe & follow the prompts.
Do not mouseclick combofix's window while it's running. That may cause it to stall
__________________ My Blog Microsoft Valuable Professional Consumer--Security 2007-2009 If i have helped you, please make a donation to keep the site running. All proceeds go directly to the site!!! Donate Here Concerned about Browser Security!!! Consider Mozilla Firefox 3.0 and NoScript Operating System Ubuntu Hardy Heron 8.04 |
28-Jun-2008, 03:45 AM
#5 | ||||||
| Download the attached file CFScript.txt to your Desktop  Refering to the picture above, drag CFScript into ComboFix.exe When finished, it shall produce a log for you at "C:\ComboFix.txt". In your next reply, please include the ComboFix log and a fresh HIjackthis log. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall Note:Please do not use this script on another computer, you may damage the system. The script is made especially for this user's computer only!!!! ========================================= Please download ATF Cleaner by Atribune. This program is for XP, Windows 2000, and Vista
If you use Firefox browser
If you use Opera browser
Click Exit on the Main menu to close the program. For Technical Support, double-click the e-mail address located at the bottom of each menu. Please download Malwarebytes Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
__________________ My Blog Microsoft Valuable Professional Consumer--Security 2007-2009 If i have helped you, please make a donation to keep the site running. All proceeds go directly to the site!!! Donate Here Concerned about Browser Security!!! Consider Mozilla Firefox 3.0 and NoScript Operating System Ubuntu Hardy Heron 8.04 |
29-Jun-2008, 11:29 PM
#7 | ||||||
| Not sure why you can't open it, but its at the bottom of my post under Attached Files. Anyways. Open notepad and copy/paste the text in the quote box below into it: Code: File:: C:\Documents and Settings\Owner\Application Data\xlibgfl254.dll C:\WINDOWS\system32\ntoskrnl.dll Registry:: [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MyWebSearch Email Plugin"=- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "My Web Search Bar Search Scope Monitor"=- "MyWebSearch Email Plugin"=- [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\V7VWr] [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinTools] [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "C:\\Program Files\\Internet Explorer\\iexplore.exe"=-  Referring to the picture above, drag CFScript.txt into ComboFix.exe When finished, it shall produce a log for you at "C:\ComboFix.txt". In your next reply, please include the ComboFix log and a fresh HIjackthis log. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall Note:Please do not use this script on another computer, you may damage the system. The script is made especially for this computer only!!!!
__________________ My Blog Microsoft Valuable Professional Consumer--Security 2007-2009 If i have helped you, please make a donation to keep the site running. All proceeds go directly to the site!!! Donate Here Concerned about Browser Security!!! Consider Mozilla Firefox 3.0 and NoScript Operating System Ubuntu Hardy Heron 8.04 |
