[Kara9080]

A "friend" (who is in the dog house with me after this) suggested I watch my TV show via a website. Well, several clicks into it my computer goes nutso. Anitivirus stuff popping up everywhere and making it VERY difficult to even get to this page to post this. I've never seen a/my computer do this. I'm scared! I hope this can be fixed. It was giving me messages that it was taking over my computer and stealing my passwords and other scary things. I want to attach 2 screenshots to give a sample of what is popping up but it isn't letting me...I'm SO sorry I got myself into this mess. I won't watch TV online anymore!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:55:25 PM, on 6/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOZE\System32\smss.exe
C:\WINDOZE\system32\winlogon.exe
C:\WINDOZE\system32\services.exe
C:\WINDOZE\system32\lsass.exe
C:\WINDOZE\System32\Ati2evxx.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\System32\svchost.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\system32\spoolsv.exe
C:\WINDOZE\system32\Ati2evxx.exe
C:\WINDOZE\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOZE\CTHELPER.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe
C:\WINDOZE\SOUNDMAN.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOZE\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\PersonalAV\pav.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Serv...t&ltmplcache=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! ¤u¨ã ¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: &Helper - {A77D3539-581D-450C-9E44-A84C415A6172} - C:\WINDOZE\system32\msxmlm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! ¤u¨ã ¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [JeticoPFStartup] "C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOZE\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [PersonalAV] C:\Program Files\PersonalAV\pav.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=29223
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOZE\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOZE\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 8198 bytes

[Kara9080]

An antivirus software (that I do not believe I installed) pops up messages. The most recent one says:

Trojan.Mdropper.AC is a Trojan horse that may exploit the
Microsoft Excel Unspecified Remote Code Execution
Vulnerability (BID 33870). It may also attempt to download
files on the compromised computer.

Other messages talk about stealing my passwords and what not.

If my log is "clear" can someone please tell me that? Should I run another program and post a report (SpyBot?) or something?

Thank you in advance

Oh, and here are the screen shots. The red one happens every time I load a new page.

[Kara9080]

Bump? Please... my computer is moving slower than dial-up speed.

1) it makes popping sounds in the background like a program is blocking pop ups, doing it does it every 2-3 minutes.

2) It has taken me 25 minutes from opening the browser to posting this.

3) The "Personal Anti-Virus" software pops up and I don't think I downloaded that one. If I did, I don't remember and it must have been from a long time ago. It has been giving me error messages in the bottom right corner of the screen. I wrote down the last three:
-pav.exe
- w32ackantta.b@mm (Didn't write down everything from this one.
-trojan/mdropper.ac (Trojan.Mdropper.AC is a Trojan horse that may exploit the Microsoft Excel Unspecfied Remote Code Execution Vulnerability (BID 33870). It may also attempt to download files on to the compromised computer.)

[Kara9080]

Bump? Please... my computer is moving slower than dial-up speed.

1) it makes popping sounds in the background like a program is blocking pop ups, doing it does it every 2-3 minutes.

2) It has taken me 25 minutes from opening the browser to posting this.

3) The "Personal Anti-Virus" software pops up and I don't think I downloaded that one. If I did, I don't remember and it must have been from a long time ago. It has been giving me error messages in the bottom right corner of the screen. I wrote down the last three:
-pav.exe
- w32ackantta.b@mm (Didn't write down everything from this one.
-trojan/mdropper.ac (Trojan.Mdropper.AC is a Trojan horse that may exploit the Microsoft Excel Unspecfied Remote Code Execution Vulnerability (BID 33870). It may also attempt to download files on to the compromised computer.

[Kara9080]

Still trying to be patient and in the meantime, I donated $20.

[Kenny94]

Hi Kara9080 and Welcome to TSG!

Click here to download HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Also, I would like you to generate a "Add/Remove Software list" log using the HijackThis application. Here is how you can do this:

To get an Uninstall List from HijackThis:

• Open HijackThis, click Config, click Misc Tools
• Click "Open Uninstall Manager"
• Click "Save List" (generates uninstall_list.txt)
• Click Save, copy and paste the results in your next post.

In your next reply, please include these log(s):

* HijackThis Uninstall List
* HijackThis log (new)

[Kara9080]

I feel like I've won the lottery! THANK YOU Kenny94 for replying!

I did what you told me and here are the logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:18 PM, on 7/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOZE\System32\smss.exe
C:\WINDOZE\system32\winlogon.exe
C:\WINDOZE\system32\services.exe
C:\WINDOZE\system32\lsass.exe
C:\WINDOZE\System32\Ati2evxx.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\System32\svchost.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\system32\spoolsv.exe
C:\WINDOZE\system32\Ati2evxx.exe
C:\WINDOZE\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOZE\CTHELPER.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe
C:\WINDOZE\SOUNDMAN.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\PersonalAV\pav.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOZE\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOZE\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Serv...t&ltmplcache=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: &Helper - {A77D3539-581D-450C-9E44-A84C415A6172} - C:\WINDOZE\system32\msxmlm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [JeticoPFStartup] "C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOZE\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [PersonalAV] C:\Program Files\PersonalAV\pav.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=29223
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOZE\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOZE\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 7716 bytes





Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.3
Ahead Nero Burning ROM
allTunes
Apple Mobile Device Support
Apple Software Update
Arthur's 1st Grade
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
ATITool Overclocking Utility
Bob the Builder - Bob Builds a Park
Bonjour
Comcast Desktop Software (v1.2.0.9)
Comcast High-Speed Internet Install Wizard
Davidson's Kid Phonics 2
Desktop Doctor
Dora Lost City
FileZilla (remove only)
Google Gmail Notifier
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
GTK+ 2.8.9 runtime environment
HijackThis 2.0.2
Hotfix for Windows XP (KB926239)
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 13
Jetico Personal Firewall 1.0
LG USB Modem driver
McAfee VirusScan Enterprise
McAfee VirusScan Enterprise 7.1 Home Version
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.0.11)
Netflix Movie Viewer
NVIDIA Drivers
OpenOffice.org 2.0
Pdf995
PSP Video 9 2.25
QuickTime
RealPlayer
Realtek AC'97 Audio
Scholastic's I SPY Spooky Mansion
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
SmileyPad v2.28
SpywareBlaster 4.2
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
V CAST Music Manager
Winamp (remove only)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinHTTrack Website Copier 3.32-2
WinPcap 4.0
WinRAR archiver
Zinf 2.2.1

[Kenny94]

Please download ATF Cleaner by Atribune.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

Click Exit on the Main menu to close the program.




Please download Malwarebytes Anti-Malware and save it to your desktop. alternate link 1 alternate link 2

• Make sure you are connected to the Internet.
• Double-click on Download_mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply with a new hijackthis log.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

[Cheeseball81]

Hi Kara sorry I didn't see your post sooner. I haven't been on much.
You are in good hands with Kenny though!

[Kara9080]

Thanks again, Kenny!

After the reboot it is already running better! YAHOO!

Here are the reports:
Malwarebytes' Anti-Malware 1.38
Database version: 2402
Windows 5.1.2600 Service Pack 2

7/9/2009 10:53:01 PM
mbam-log-2009-07-09 (22-53-01).txt

Scan type: Quick Scan
Objects scanned: 121698
Time elapsed: 4 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f 4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd3 1ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a77d 3539-581d-450c-9e44-a84c415a6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\avapp (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\avuninst (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Uninstall\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.
c:\documents and settings\All Users.WINDOZE\Start Menu\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOZE\system32\file.exe (Trojan.Agent) -> Quarantined and deleted successfully.




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:56:48 PM, on 7/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOZE\System32\smss.exe
C:\WINDOZE\system32\winlogon.exe
C:\WINDOZE\system32\services.exe
C:\WINDOZE\system32\lsass.exe
C:\WINDOZE\System32\Ati2evxx.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\System32\svchost.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\system32\spoolsv.exe
C:\WINDOZE\system32\Ati2evxx.exe
C:\WINDOZE\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOZE\CTHELPER.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe
C:\WINDOZE\SOUNDMAN.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOZE\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOZE\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Serv...t&ltmplcache=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [JeticoPFStartup] "C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOZE\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=29223
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOZE\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOZE\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 7524 bytes

[Kenny94]

Go to Start > Control Panel > Add/Remove Programs.

Please remove these entries from Add/Remove Programs in the Control Panel

J2SE Runtime Environment 5.0 Update 6


I want us to do a one, two punch and now run Superantispyware...Kara9080..


Please download SUPERAntiSpyware Home Edition (free version)

• Install it and double-click the icon on your desktop to run it.
• It will ask if you want to update the program definitions, click Yes.
• Under Configuration and Preferences, click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Terminate memory threats before quarantining.
  • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
• On the main screen, under Scan for Harmful Software click Scan your computer.
• On the left check C:\Fixed Drive.
• On the right, under Complete Scan, choose Perform Complete Scan.
• Click Next to start the scan. Please be patient while it scans your computer.
• After the scan is complete a summary box will appear. Click OK.
• Make sure everything in the white box has a check next to it, then click Next.
• It will quarantine what it found and if it asks if you want to reboot, click Yes.
• To retrieve the removal information for me please do the following:
  • After reboot, double-click the SUPERAntispyware icon on your desktop.
  • Click Preferences. Click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • It will open in your default text editor (such as Notepad/Wordpad).
  • Please highlight everything in the notepad, then right-click and choose copy.
• Click close and close again to exit the program.
• Save the log information. And paste this info along with your HijackThis log.

[Kara9080]

One snafu, when I rebooted my computer it locked up. I had to hold in the power button to make it shut down, then brought it back up. Connected to this issue?

Other than that, I'm having no symptoms! *happy, happy*

Here are my logs:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/10/2009 at 07:09 PM

Application Version : 4.26.1006

Core Rules Database Version : 3985
Trace Rules Database Version: 1925

Scan type : Complete Scan
Total Scan Time : 00:33:55

Memory items scanned : 637
Memory threats detected : 0
Registry items scanned : 4562
Registry threats detected : 0
File items scanned : 18672
File threats detected : 46

Adware.Tracking Cookie
C:\Documents and Settings\user.USER-R594DIQ5IW\Cookies\user@ads.techguy[2].txt
C:\Documents and Settings\user.USER-R594DIQ5IW\Cookies\user@chitika[1].txt
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.tribalfusion.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.burstnet.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.serving-sys.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.mediaplex.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.fastclick.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
www.findarticles.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.findarticles.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
www.findarticles.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]
.bfast.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\ba58sa86.default\cookies.txt ]

Application.PowerReg Scheduler
C:\DOCUMENTS AND SETTINGS\USER.USER-R594DIQ5IW\START MENU\PROGRAMS\STARTUP\POWERREG SCHEDULER V3.EXE

Adware.180solutions/Seekmo/Zango
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215564.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215565.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215566.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215567.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215568.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215569.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215571.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215573.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215574.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215575.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215576.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215577.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215578.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP723\A0215579.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP724\A0215596.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP724\A0215597.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP724\A0215598.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{08F0ED72-B204-40AB-9BE8-E511C0E16442}\RP724\A0215599.DLL

Trace.Known Threat Sources
C:\Documents and Settings\user.USER-R594DIQ5IW\Local Settings\Temporary Internet Files\Content.IE5\MSV4MRL1\content.licenseacquisition[1].htm



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:29:01 PM, on 7/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOZE\System32\smss.exe
C:\WINDOZE\system32\winlogon.exe
C:\WINDOZE\system32\services.exe
C:\WINDOZE\system32\lsass.exe
C:\WINDOZE\System32\Ati2evxx.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\System32\svchost.exe
C:\WINDOZE\system32\svchost.exe
C:\WINDOZE\system32\spoolsv.exe
C:\WINDOZE\system32\Ati2evxx.exe
C:\WINDOZE\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOZE\CTHELPER.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe
C:\WINDOZE\SOUNDMAN.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOZE\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Serv...t&ltmplcache=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [JeticoPFStartup] "C:\Program Files\Jetico\Jetico Personal Firewall\fwsrv.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOZE\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOZE\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOZE\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 7992 bytes

[Kenny94]

Hi Kara9080....

One snafu, when I rebooted my computer it locked up. I had to hold in the power button to make it shut down, then brought it back up. Connected to this issue?

This routine maintenance should take care of this at the end of my post.


Now that your system is clean you should SET A NEW RESTORE POINT to prevent future reinfection from the old restore point AFTER cleaning your system of any malware infection. Any trojans or spyware you picked up could have been saved in System Restore and are waiting to re-infect you. Since System Restore is a protected directory, your tools can not access it to delete files, trapping viruses inside. Setting a new restore point should be done to prevent any future reinfection from the old restore point and enable your computer to "roll-back" in case there is a future problem.

To SET A NEW RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Graphics for doing this are in the following links if you need them.
How to Create a Restore Point.
How to use Cleanmgr.

======================================

Here is some useful information on keeping your computer clean:

1. Most important thing is to make sure Windows is kept up to date with the latest patches and updates from Windows Update.
2. Here are two great Preventive programs

:

1. SpywareBlaster protects you from malicious ActiveX controls and cookies. Make sure and check for updates twice a month.
2. Surf Safe with McAfee's SiteAdisor. SiteAdisor will work with Internet Explorer and Mozilla Firefox. SiteAdisor is a browser plugin that assigns a safety rating to domains listed in your search engine. SiteAdvisor uses the following color codes to indicate the safety level of each site.

1. Red for Warning
2. Yellow for Use Caution
3. Green for Safe
4. Grey for Unknown

Here are the link to install SiteAdisor in Internet Explorer and Firefox


Here are some additional links for you to check out to help you with your computer security.

How did I get infected in the first place.

Secunia software inspector & update checker

Malware And Spyware Tips[/quote]

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Disk Cleanup:

http://www.theeldergeek.com/disk_cleanup_utility.htm

Defrag your HD:

http://artsweb.bham.ac.uk/artsit/Info/Guid...rag-win2kxp.htm

Run chkdsk:

To use Chkdsk, click Start and My Computer. Right-click the hard drive you want to check, and click Properties. Select the Tools tab and click Check Now. Check both boxes. Click Start. You'll get a message that the computer must be rebooted to run a complete check. Click Yes and reboot. Chkdsk will take awhile, so run it when you don't need to use the computer for something else.

And let me know how are things now?

[Kara9080]

oops. nevermind. brb with an update

[Kenny94]

Originally Posted by kara9080

oops. Nevermind. Brb with an update

ok...