Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Malware Removal & HijackThis Logs
Tag Cloud
access audio black screen blue screen boot bsod connection crash dell desktop driver drivers dvd email error excel excel 2003 firefox hard drive hardware hdmi hijackthis internet keyboard laptop malware monitor motherboard network networking outlook problem recovery router screen slow sound spyware tdlwsp.dll trojan upgrade video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > Malware Removal & HijackThis Logs >
Solved: I need help!!!!

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
mua9999's Avatar
Junior Member with 3 posts.
 
Join Date: Sep 2009
10-Sep-2009, 03:28 PM #1
Unhappy I need help!!!!
Hi guys,

i need help. I constantly get search pop-ups through IE even when i am not using any internet browser. I can't run Malwarebytes, Anti-Malware or Spybot Search & Destroy. I don't have access to regedit, i get a message that says "registry editing has been disabled by administrator", but i am the only administrator. I was able to run HijackThis in debug mode and i got the result below. Any help will be greatly appreciated, thanks.


Logfile of HijackThis v1.98.2
Scan saved at 2:45:10 PM, on 9/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\AppleOSSMgr.exe
C:\WINDOWS\system32\AppleTimeSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\IRW.exe
C:\Program Files\Boot Camp\KbdMgr.exe
C:\Program Files\AT&T\Internet Security Wizard\ISW.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\e43rdndhl.exe
C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\notepad.exe
C:\Program Files\FrostWire\FrostWire.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\program files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: C:\WINDOWS\system32\hs7f3uhduhfukde.dll - {BD56A320-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\hs7f3uhduhfukde.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IRW] C:\WINDOWS\system32\IRW.exe
O4 - HKLM\..\Run: [Apple_KbdMgr] C:\Program Files\Boot Camp\KbdMgr.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ISW.exe] "C:\Program Files\AT&T\Internet Security Wizard\ISW.exe" /AUTORUN
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\PHEONIX\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AntiSpyware Service] C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\e43rdndhl.exe
O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\notepad.exe
O4 - HKCU\..\Run: [A00F5C8EE87.exe] C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\_A00F5C8EE87.exe
O4 - HKCU\..\Run: [A00F1DBD4.exe] C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\_A00F1DBD4.exe
O4 - HKCU\..\Run: [A00F81DF1.exe] C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\_A00F81DF1.exe
O4 - HKCU\..\Run: [A00F17450.exe] C:\DOCUME~1\PHEONIX\LOCALS~1\Temp\_A00F17450.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [TABS] Tabbed Browsing
O17 - HKLM\System\CCS\Services\Tcpip\..\{36550AC7-6088-4A48-89AE-5B9876CFADC8}: NameServer = 85.255.112.156,85.255.112.129
O17 - HKLM\System\CCS\Services\Tcpip\..\{D341A448-8B32-4E89-ABB9-BB70755FA23D}: NameServer = 85.255.112.156,85.255.112.129
O17 - HKLM\System\CCS\Services\Tcpip\..\{D971EADB-C431-4B56-A20A-0BD07AC660A5}: NameServer = 85.255.112.156,85.255.112.129
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.156,85.255.112.129
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.156,85.255.112.129
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.156,85.255.112.129
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\WINDOWS\System32\deskperf32.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\wpdshserviceobj.dll

Last edited by mua9999 : 10-Sep-2009 04:09 PM. Reason: corrections
mua9999's Avatar
Junior Member with 3 posts.
 
Join Date: Sep 2009
10-Sep-2009, 07:50 PM #2
Guys,

Never mind i resolved this. My computer is up and running great.

thanks.
mua9999's Avatar
Junior Member with 3 posts.
 
Join Date: Sep 2009
10-Sep-2009, 07:52 PM #3
*Nevermind
Closed Thread Bookmark and Share

Tags
adware, hijack, malware, pop-ups, spyware

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 12:50 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.