[Lizzzz]

Hi!

Recently AVG's Resident Shield Alert popped up with the trojan Rootkit-Pakes.U found in C:\WINDOWS\system32\atapi.sys found from svchost.exe (since it was from svchost.exe, I was afraid remove selected infection and just exited out of the alert). My best guess is that this came from a Hybrid album I torrented from mininova

The second day Avast! caught the same trojan, and I moved it to virus vault. AVG popped up with 2 of the same threats, one of them coming from C:\Program Files\Alwil Software\Avast4\ashServe.exe, I'm guessing that's where I moved it to.

Also ran MalwareBytes and found Trojan.Vundo in my registry keys

My HijackThis log is as followed :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:54 AM, on 10/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\WINDOWS\system32\UTSCSI.EXE
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=14986&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...tml?p=ZSfox000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\WINDOWS\system32\Wacom_Tablet.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe
O23 - Service: CLCV0 (UTSCSI) - Unknown owner - C:\WINDOWS\system32\UTSCSI.EXE

--
End of file - 12106 bytes

Please and thank you!

[NeonFx]

Hello there Welcome to the Tech Support Guy forums.
My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me.

Please note the following:

• The fixes are specific to your problem and should only be used on this machine.
• Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
• It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Step 1

Download OTS to your Desktop

• Close ALL OTHER PROGRAMS.
• Double-click on OTS.exe to start the program.
• Check the box that says Scan All Users
• Under Additional Scans check the following:
  
  • Reg - Desktop Components
  • Reg - Disabled MS Config Items
  • Reg - NetSvcs
  • Reg - Shell Spawning
  • Reg - Uninstall List
  • File - Lop Check
  • File - Purity Scan
  • Evnt - EvtViewer (last 10)
  
  
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

To ensure that I get all the information this log will need to be attached. If it is too large to attach then upload it to Mediafire and post the sharing link.

Step 2

Download RootRepeal from one of the following locations and save it to your desktop:

Link 1
Link 2
Link 3

• Double click to start the program
• Click on the Report tab at the bottom of the program window
• Click the button
• In the Select Scan dialog, check:
  
  • Drivers
  • Files
  • Processes
  • SSDT
  • Stealth Objects
  • Hidden Services
  • Shadow SSDT
  
  
• Click the OK button
• In the next dialog, select all drives showing
• Click OK to start the scan

  Note: The scan can take some time. DO NOT run any other programs while the scan is running
  

• When the scan is complete, click the button and save the report to your Desktop as RootRepeal.txt
• Go to File, then Exit to close the program

If the report is not too long, post the contents of RootRepeal.txt in your next reply. If the report is very long, it will not be complete if you post it, so please attach it to your reply instead.

[Lizzzz]

Here is the attached report of the OTS scan!
Scanning with RootRepeal right now

[Lizzzz]

And here is RootRepeal's report:

ROOTREPEAL (c) AD, 2007-2009
==================================================
Scan Start Time: 2009/10/16 17:43
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA910F000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79F3000 Size: 8192 File Visible: No Signed: -
Status: -

Name: RKREVEAL150.SYS
Image Path: C:\WINDOWS\system32\Drivers\RKREVEAL150.SYS
Address: 0xF79A3000 Size: 4128 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA769D000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgcore.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\commonpriv.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\daf6fd89-f2bd-4862-83f7-85cb1321ba53
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgrs.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgsched.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgldr.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgns.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgsrm.log
Status: Locked to the Windows API!

Path: C:\Documents and Settings\All Users\Application Data\avg8\Log\avgwd.log
Status: Locked to the Windows API!

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f6b8

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f574

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912fa52

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f14c

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f64e

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f08c

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f0f0

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f76e

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f72e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa912f8ae

==EOF==

[NeonFx]

Hi there

Please do the following:

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the following
  
  

  [Kill All Processes]
  [Unregister Dlls]
  [Win32 Services - Safe List]
  YY -> (MyWebSearchService) My Web Search Service [Win32_Own | Auto | Stopped] -> 
  [Registry - Safe List]
  < Internet Explorer Settings [HKEY_USERS\S-1-5-21-1507749898-2351056975-1676391640-1005\] > -> 
  YN -> HKEY_USERS\S-1-5-21-1507749898-2351056975-1676391640-1005\: URLSearchHooks\\"*{00A6FAF6-072E-44cf-8957-5838F569A31D}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
  YN -> HKEY_USERS\S-1-5-21-1507749898-2351056975-1676391640-1005\: URLSearchHooks\\"*{CFBFAE00-17A6-11D0-99CB-00C04FD64497}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
  [Registry - Additional Scans - Safe List]
  < Disabled MSConfig Registry Items [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\
  YN -> My Web Search Bar hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL
  YN -> MyWebSearch Email Plugin hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
  YN -> MyWebSearch Plugin hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL
  [Custom Items]
  :files
  C:\PROGRA~1\MYWEBS~1
  :clearrestorepoints
  :end
  [Empty Temp Folders]
  [Reboot]
  

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste the contents of that file here.

STEP 2

Please uninstall one of your AntiVirus program. You should only be running one of each of the following at any one time: AntiVirus, AntiSpyware and Firewall. To uninstall programs go to Start > Control Panel > Add/Remove programs

Having more than one program performing the same function will result in conflicts and false positives.

Please also uninstall any other AntiRootkit programs you have downloaded (Not RootRepeal)


STEP 3

You seem to have some traces of McAfee on your system. Please run the McAfee removal tool on your system to remove these. Go HERE and click on one of the links under "Download" to download and then run the program.

If you uninstalled Avast in the previous step please also run the Avast removal tool to remove any leftover traces. AVG does not have a removal tool.


STEP 4

Run OTS again. Under the Custom Scans box on the bottom please copy and paste or type in the following:

C:\atapi.sys /s

Then click on the Quick Scan button at the top. Copy and Paste (or attach) the results of this scan in your next reply.

[Lizzzz]

Here's the log after the reboot:

All Processes Killed
[Win32 Services - Safe List]
Service MyWebSearchService stopped successfully!
Service MyWebSearchService deleted successfully!
File not found.
[Registry - Safe List]
Registry value HKEY_USERS\S-1-5-21-1507749898-2351056975-1676391640-1005\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\*{00A6FAF6-072E-44cf-8957-5838F569A31D} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\*{00A6FAF6-072E-44cf-8957-5838F569A31D}\ not found.
Registry value HKEY_USERS\S-1-5-21-1507749898-2351056975-1676391640-1005\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\*{CFBFAE00-17A6-11D0-99CB-00C04FD64497} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\*{CFBFAE00-17A6-11D0-99CB-00C04FD64497}\ not found.
[Registry - Additional Scans - Safe List]
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\My Web Search Bar hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MyWebSearch Email Plugin hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MyWebSearch Plugin hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ not found.
File not found.
[Custom Items]
========== FILES ==========
File/Folder C:\PROGRA~1\MYWEBS~1 not found.
:clearrestorepoints
Restorepoints cleared and new one set!
[Empty Temp Folders]


User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 65984 bytes
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 104623816 bytes

User: Remie Luong
File delete failed. C:\Documents and Settings\Remie Luong\Local Settings\Temp\~DF1BE6.tmp scheduled to be deleted on reboot.
->Temp folder emptied: 5493223 bytes
->Temporary Internet Files folder emptied: 196250 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 62957621 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 19569 bytes
%systemroot%\System32 .tmp files removed: 5671441 bytes
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_7dc.dat scheduled to be deleted on reboot.
Windows Temp folder emptied: 2781699 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 173.48 mb

< End of fix log >
OTS by OldTimer - Version 3.0.22.0 fix logfile created on 10162009_185423

Files\Folders moved on Reboot...
C:\Documents and Settings\Remie Luong\Local Settings\Temp\~DF1BE6.tmp moved successfully.
File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.
C:\WINDOWS\temp\Perflib_Perfdata_7dc.dat moved successfully.

Registry entries deleted on Reboot...


Also when I rebooted, it rebooted twice and I was sent to the "Windows did not start successfully" screen, so I hit Last Known Good Configuration. Was this supposed to happen?

[NeonFx]

I'm sorry to hear that. Nothing in my fix could have possibly caused that as all I was doing is removing leftover traces of an old infection, erasing your temporary files and resetting your restore points. Please continue with the rest of the steps.

[Lizzzz]

Here is the OTS scan, hope it's what you're looking for!

[NeonFx]

Alright, let's do the following now:

Note: Disabling any security programs you have running will significantly increase the chances of the following working as it should. Please disable AntiViruses, AntiSpywares and Firewalls before continuing on with my instructions. For instructions, if needed, see HERE or HERE

Download Combofix from any of the links below but rename the file to TheHammer before saving it to your desktop.

To do so in Internet Explorer right click one of the links and select "Save Target As.." from the options. This will open a Save box where you should navigate to your Desktop and change the name in the textbox on the bottom.
To get the same box in Firefox right click one of these links and select "Save Link As.." from the menu.

Link 1
Link 2


==================================


Double click on the TheHammer.exe & follow the prompts.

• When finished, it will produce a report for you.
• If you are asked to allow ComboFix to download and install the Recovery Console or have it update, let it do so.
• Please post the results that are saved at C:\ComboFix.txt in your next reply

[Lizzzz]

Here's ComboFix's log :

[NeonFx]

I'm not seeing anything, how is your computer running?

Let's run an in depth online scanner to be sure you're clean. This can take a while but it's well worth it. Let me know if you run into any problems.

STEP 1

The online scanner uses Java, so I will need you to download and install the latest version for that as well.

Please go here to download the installer:

http://java.com/en/download/index.jsp



STEP 2

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.



2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.


The program will then begin downloading and installing and will also update the database.


Please be patient as this can take quite a long time to download.

• Once the update is complete, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, adware, dialers, and other riskware
  • Archives
  • E-mail databases
• Click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View report... at the bottom.
• Click the Save report... button.
  
  
• Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

[Lizzzz]

At long last here it is!

[NeonFx]

Excellent news Before I give you my cleanup and closing speech; one more question.

How's the computer running?

[Lizzzz]

It never really ran slow, but I -can- tell that there's a difference from before.

THANK YOU SO MUCH. Genius!

And I mean it like the movie when I say: I love you, man

[NeonFx]

Haha, that was a good movie. Let's cleanup.

STEP 1

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

STEP 2
To clean up OldTimer's tools, along with a few others, do the following:

• Run OTS.exe by double clicking on it
• Click on the "CleanUp" button on the top.
• You will be asked if you wish to reboot your system, select "Yes"

STEP 3

Remove any other tools or files we used by right-clicking on them or any folders they created, hold down the Shift key, and select "Delete" by clicking on it. This will delete the files without sending them to the RecycleBin.


All Clean

Congratulations!, , your system is now clean. Now that your system is safe we would like you to keep it that way. Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to Start > All Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates


Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.

Download BlockList Pro's HOSTS Manager HERE

• Double click the Installer on your desktop and let it Install the Hosts Manager
• After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the other Hosts Switch icon from your desktop)
• When the Hosts Manager comes up, click the small down arrows on the right side of the bar labeled Options and Tools,
• Click Disable DNS Service. This is important
• In the Left Pane, click Download
• It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then click Save

You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.
If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Install WinPatrol
Download it HERE
You can find information about how WinPatrol works HERE

Other Software Updates
It is very important to update the other software on your computer to patch up any security issues you may have. Go HERE to scan your computer for any out of date software. In particular make sure you download the updates for Java and Adobe as these are subject to many security vulnerabilities.

Setting up Automatic Updates
So that it is not necessary to have to remember to update your computer regularly (something very important to securing your system), automatic updates should be configured on your computer. Microsoft has guides for XP and Vista on how to do this.

Read further information HERE on how to prevent Malware infections and keep yourself clean.