[tomoc1]

Hi, hope someone could please help. Toshiba Satalite L350-170, about 1 year old, about 80 of 250gb hard drive free. Bullguard Virus software. Also spyware doctor, spyware guard, spywareblaster, search and destroy. Spyware doctor finds some, most importantly high risk worm IM sohanad, recently blocked Trojan-PWS.linage. Also in the past spyware doctor found spyware.Known_Bad_Sites.

Computer runs very slowly, slow startup, lots of freezing. Tried downloading additional recomended spyware software today, however all I tried (about 6) would not downloaded as always got errors detailing that files corrupted during installation.

My main reason for going to this site is that i found this link and have same problem: http://forums.techguy.org/malware-removal-hijackthis-logs/622523-how-remove-worm-im-sohanad.html

I tried running SDFix, it loaded onto computer and will open in normal mode, however when I open in safe mode it flases MS Dos type window open for a second and then closes so I cannot access or complete.

Please see attached Hyjack list ran last week, Any help would be great. Thanks
Tom

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:44:26, on 15/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal
Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\Windows\System32\svchost.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BullGuard Ltd\BullGuard\BGScan.exe
C:\Program Files\Spyware Doctor\pctsGui.exe
C:\Program Files\Mobile Partner\Mobile Partner.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\ehome\mcupdate.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\helppane.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe
O4 - HKLM\..\Run: [Toshiba TEMPO] C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redirect-home?tag=Toshibaukbholink-21&site=home (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O13 - Gopher Prefix:
O16 - DPF: {2019DC25-D1C0-11D6-97B3-0008A124F542} (StreamPlug Class) - http://www.streamplug.com/StreamPlug/beta/SP.cab
O16 - DPF: {3D2CB570-D425-11D5-ABD0-00008369C46F} (CSMenu Class) - https://ebanking.nationalirishbank.ie/html/activex/NIB/Menu.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - https://business.nationalirishbank.ie/html/activex/e-Safekey/NIB/e-Safekey.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0675842-070F-45DE-94D5-354A662BC988}: NameServer = 193.120.14.100 193.120.14.101
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 13734 bytes
Months ago I had emails sent from my google account to my address book.

[sjpritch25]

Welcome to TSG

We need to see some additional information about what is happening in your machine.
Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool.
• When done, DDS will open two (2) logs
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop.
• The instructions here ask you to attach the Attach.txt.
  
  
• Instead of attaching, please copy/past both logs into your next reply.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE



=====================================================


Download GMER Antirootkit Here, and save to your Desktop

• Disconnect from the internet and disable all active protection so your security program drivers will not conflict with gmer's driver
• Double-click Gmer.exe to run the program.
• When the program opens, click the "Rootkit" Tab
• On the right-side, check all the items to be scanned, but leave "Show All" unchecked
• Select all drives that are connected to your system to be scanned
• Click the Scan button
• When the scan is finished, click Copy to save the scan log to the Windows clipboard
• Open Notepad or a similar text editor
• Paste the clipboard contents into a text file by clicking Edit | Paste or Ctl V
• Save the gmer scan log and post it in your next reply.
• Close Gmer
• Open a command prompt (Start | run |type cmd and hit Enter)
  • Type or paste the following to unload the gmer driver:
  • net stop gmer
  • Hit Enter
  • Exit the command prompt.
• Re-enable all active protection.

[tomoc1]

Hi. Firstly thanks very much for the reply, its very much appreciated;
See below the first doc- Attach:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-10-25.01)
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 17/11/2008 21:41:00
System Uptime: 25/10/2009 21:01:30 (0 hours ago)
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz | CPU | 2000/667mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 116 GiB total, 37.364 GiB free.
D: is CDROM (CDFS)
E: is FIXED (NTFS) - 115 GiB total, 44.021 GiB free.
F: is CDROM ()
G: is Removable
==== Disabled Device Manager Items =============
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel
==== System Restore Points ===================

==== Installed Programs ======================
2007 Microsoft Office Suite Service Pack 1 (SP1)
32 Bit HP CIO Components Installer
Activation Assistant for the 2007 Microsoft Office suites
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
BTOffer
BufferChm
BullGuard 8.5
Camera Assistant Software for Toshiba
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Copy
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DivX Web Player
DJ_AIO_03_F4200_ProductContext
DJ_AIO_03_F4200_Software
DJ_AIO_03_F4200_Software_Min
DVD MovieFactory for TOSHIBA
eSupportQFolder
F4200
F4200_Help
Google Desktop
Google Earth
Google Talk (remove only)
Google Toolbar for Internet Explorer
Google Updater
GPBaseService
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
HPProductAssistant
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Java(TM) 6 Update 6
Java(TM) 6 Update 7
Microsoft .NET Framework 3.5 SP1
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft XML Parser
Mobile Partner
Mozilla Firefox (3.0.14)
MSVC80_x86
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
myphotobook 3.6
O2 Broadband USB Modem
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
Picasa 2
PSSWCORE
RealPlayer
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
REALTEK RTL8187B Wireless LAN Driver
Realtek USB 2.0 Card Reader
Realtek WiFi Protected Setup Library
Scan
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Media Encoder (KB954156)
Skype™ 3.6
SmartWebPrintingOC
SolutionCenter
Spybot - Search & Destroy
Spyware Doctor 6.0
SpywareBlaster 4.2
SpywareGuard v2.2
Status
Synaptics Pointing Device Driver
Toolbox
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA Manuals
Toshiba Online Product Information
TOSHIBA Recovery Disc Creator
TOSHIBA Software Modem
TOSHIBA Supervisor Password
Toshiba TEMPRO
TOSHIBA Value Added Package
TrayApp
TRDCReminder
TRORDCLauncher
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB974810)
VideoToolkit01
Vista Codec Package
WebReg
Windows Media Encoder 9 Series
==== End Of File ===========================
Next the DDS document

DDS (Ver_09-10-24.04) - NTFSx86
Run by Tom at 21:11:48.84 on 25/10/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.353.1033.18.1915.535 [GMT 0:00]
SP: AdwareAlert *disabled* (Updated) {D8195289-A080-451F-B8AB-CFF7695BDC88}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\Windows\System32\svchost.exe -k BullGuard
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Mobile Partner\Mobile Partner.exe
C:\Windows\system32\conime.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\IELowutil.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Users\Tom\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0CHXH85E\gmer[1].exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Tom\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\K6DC8UY3\dds[1].scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://uk.yahoo.com
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSEA&bmod=TSEA;
mStart Page = hxxp://uk.yahoo.com
mDefault_Page_URL = hxxp://uk.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [BullGuard] "c:\program files\bullguard ltd\bullguard\bullguard.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [Toshiba TEMPO] c:\program files\toshiba tempro\Toshiba.Tempo.UI.TrayApplication.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [BullGuard] "c:\program files\bullguard ltd\bullguard\bullguard.exe" -boot
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
StartupFolder: c:\users\tom\appdata\roaming\micros~1\windows\startm~1\programs\startup\spy war~1.lnk - c:\program files\spywareguard\sgmain.exe
StartupFolder: c:\programdata\microsoft\windows\start menu\programs\startup\HP Digital Imaging Monitor.lnk.disabled
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4
IE: {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/...k-21&site=home
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~2.0_0\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\bglsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: {A0675842-070F-45DE-94D5-354A662BC988} = 193.120.14.101 193.120.14.100
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll
================= FIREFOX ===================
FF - ProfilePath - c:\users\tom\appdata\roaming\mozilla\firefox\profiles\dvvoaguu.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1640187&SearchSource=3&q=
FF - prefs.js: browser.search.selectedEngine - Web Search
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1269415&SearchSource=2&q=
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

As per the instructions you would have received, kindly ensure any onboard
script blocking tools have been disabled for they shall interfere with DDS.

DDS is a non-invasive diagnostic tool.

- DDS makes no registry writes/changes

- DDS does not create any permanent files/folders.
This scan should not take longer than three minutes to complete.

When the scan is complete, a logfile/report shall pop open.

Post the contents of the logfile to the forum where it was requested
We only require it to run just once. Dispose after use.

:::::::::::::::::::::::::::::::::::::::
============= SERVICES / DRIVERS ===============
R1 afw;Agnitum Firewall Driver;c:\windows\system32\drivers\Afw.sys [2008-9-18 29208]
R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\drivers\RtlProt.sys [2008-11-17 25896]
R2 BdFileSpy;BullGuard File Monitor Driver;c:\windows\system32\drivers\BdFileSpy.sys [2008-12-17 55504]
R2 BsFileScan;BullGuard File Scan Service;c:\windows\system32\svchost.exe -k BullGuard [2008-1-21 21504]
R2 BsFire;BullGuard Firewall Service;c:\windows\system32\svchost.exe -k BullGuard [2008-1-21 21504]
R2 BsMailProxy;BullGuard Email Monitoring Service;c:\windows\system32\svchost.exe -k BullGuard [2008-1-21 21504]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-16 40960]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-3-1 356920]
R2 TempoMonitoringService;Notebook Performance Tuning Service ;c:\program files\toshiba tempro\TempoSVC.exe [2008-4-24 99720]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2008-2-6 126976]
R3 AfwCore;Agnitum Firewall Core Driver;c:\windows\system32\drivers\AfwCore.sys [2008-12-17 305688]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-8-7 7168]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8187B.sys [2008-8-7 290304]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-7 29744]
=============== Created Last 30 ================
2009-10-20 22:57:29 0 ----a-w- c:\users\tom\appdata\roaming\wklnhst.dat
2009-10-15 21:43:26 0 d-----w- c:\program files\Trend Micro
2009-10-15 21:21:52 0 d-----w- C:\SDFix
2009-10-15 17:10:27 0 d-sh--w- c:\windows\system32\%APPDATA%
2009-10-14 22:35:53 428544 ----a-w- c:\windows\system32\EncDec.dll
2009-10-14 22:35:52 217088 ----a-w- c:\windows\system32\psisrndr.ax
2009-10-14 22:35:49 293376 ----a-w- c:\windows\system32\psisdecd.dll
2009-10-14 22:35:48 80896 ----a-w- c:\windows\system32\MSNP.ax
2009-10-14 22:35:48 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2009-10-14 22:35:31 213504 ----a-w- c:\windows\system32\msv1_0.dll
2009-10-14 22:35:06 3597896 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-10-14 22:35:04 3546184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-10-14 22:30:36 61440 ----a-w- c:\windows\system32\msasn1.dll
2009-10-14 22:30:27 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-10-14 22:28:50 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL
2009-10-06 23:23:22 0 d-----w- c:\programdata\Office Genuine Advantage
2009-10-06 17:42:51 0 d-----w- c:\users\tom\Office Genuine Advantage
2009-10-05 20:16:01 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-09-29 22:55:07 524288 --sha-w- c:\users\tom\ntuser.dat{6a32864f-ad42-11de-8901-001e3374bf23}.TMContainer00000000000000000002.regtrans-ms
2009-09-29 22:55:06 524288 --sha-w- c:\users\tom\ntuser.dat{6a32864f-ad42-11de-8901-001e3374bf23}.TMContainer00000000000000000001.regtrans-ms
2009-09-29 22:55:05 65536 --sha-w- c:\users\tom\ntuser.dat{6a32864f-ad42-11de-8901-001e3374bf23}.TM.blf
2009-09-29 22:44:42 0 d-----w- c:\users\tom\{b0922eba-b8a3-437e-b4bc-c5f133c17166}
2009-09-29 22:15:01 0 d-----w- c:\programdata\Installations
2009-09-29 21:48:59 57667 ----a-w- c:\windows\system32\ieuinit.inf
2009-09-29 21:02:21 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01005.Wdf
==================== Find3M ====================
2009-09-29 22:54:16 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-29 22:54:15 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-29 22:54:15 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-08-28 12:39:07 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 10:15:30 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 05:22:28 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17:43 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 05:17:43 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 03:42:29 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-17 22:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-14 16:29:41 17920 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 16:29:41 104960 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-14 14:16:55 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 14:16:55 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 14:16:52 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 14:16:51 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 14:16:50 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 14:16:49 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 14:16:49 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-03 14:07:42 403816 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-08-03 14:07:42 322928 ----a-w- c:\windows\system32\OGAAddin.dll
2009-08-03 14:07:42 230768 ----a-w- c:\windows\system32\OGAEXEC.exe
2008-08-07 16:01:51 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
============= FINISH: 21:14:36.57 ===============
Finally in relation to the GMER antirootkit document
This softawre saved sucessfully, I was not really sure of the meaning of "Disconnect from the internet and disable all active protection so your security program drivers will not conflict with gmer's driver". The software ran for about 15 to 20 min and then then froze. A blue screen appeared discussing a scrren dump, the computer restarted and When it reopened the attached printscrren was seen showing the "BlueScreen" problem report. This bluescreen problem report first appeared about a week or two ago. However I had never actually seen the bluescreen discussed until today. This blue screen and stalling repeatedly happened when running and restarting the software. I then logged off internet and turned off the bullguard software, Antivirus, spamfilter and firewall. Again Gmer stopped working. Sometimes it stops with bluescreen and sometimes it just stops and says it stopped working. I then turned off windows defender, windows firewall. I think it worked- see next post- reached max number of characters. Any problems with this just ask- If you want the print screen of the screen dump error/ bluescreen I can try posting

[tomoc1]

Hi I have been trying to post the GMER doc for the past hour with no luck. Computer keeps freezing. I am also having trouble wth the max characters as I am going over limit. Hence I am trying to split post. I will try this agian later, maybe it is just due to a poor internet conection.

This is text of BlueScreen problem I saw yesterday and previous days. I can give full screen shots if required

This appeared at startup after freezing
Microsoft Windows dialog box
Windows has recovered from an unexpected shutdown

Windows can check online for a solution to the problem the next time you go online
Problem signature
Problem Event Name BlueScreen
OS Version: 6 (full code given)
Locale ID: Number displayed
Additional information about problem
BCCode: 1000008e
BCP1: C0000005
Codes for BCP 1 to 4
OS Version: 6_0_60001
Service Pack 1_0
Product 768_1

Files that describe the problem
C\Windows\Minidump etc
Also a 2 local temp folders

Read our privacy statement
Microsoft link
end of microsoft message

I will try to post this gmer doc asap

Thanks

Tom

[sjpritch25]

did you save gmer to your desktop?

[tomoc1]

Hi again

The GMER icon was saved to desktop and finally ran correctly.
When I paste into this forum I get the following problem:

The text that you have entered is too long (459088 characters). Please shorten it to 30000 characters long.

I have tried attaching to here, hope it worked.

Regards

[sjpritch25]

Download Combofix from this webpage: http://www.bleepingcomputer.com/comb...o-use-combofix

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

[tomoc1]

Hi Thanks again for your help on this, I really appreciate it.

I ran Combo fix , see below

ComboFix 09-10-27.08 - Tom 28/10/2009 23:38.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.353.1033.18.1915.1085 [GMT 0:00]
Running from: c:\users\Tom\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.
((((((((((((((((((((((((( Files Created from 2009-09-28 to 2009-10-28 )))))))))))))))))))))))))))))))
.
2009-10-25 23:09 . 2009-10-25 23:24 -------- d-----w- c:\users\Tom\AppData\Local\Microsoft Games
2009-10-20 22:57 . 2009-10-20 22:57 -------- d-----w- c:\users\Tom\AppData\Roaming\Template
2009-10-15 21:43 . 2009-10-15 21:43 -------- d-----w- c:\program files\Trend Micro
2009-10-15 21:21 . 2009-10-20 22:20 -------- d-----w- C:\SDFix
2009-10-15 17:10 . 2009-10-15 17:10 -------- d-sh--w- c:\windows\system32\%APPDATA%
2009-10-14 22:35 . 2009-08-31 13:55 428544 ----a-w- c:\windows\system32\EncDec.dll
2009-10-14 22:35 . 2009-08-31 13:55 293376 ----a-w- c:\windows\system32\psisdecd.dll
2009-10-14 22:35 . 2009-09-10 17:30 213504 ----a-w- c:\windows\system32\msv1_0.dll
2009-10-14 22:35 . 2009-08-05 14:22 3597896 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-10-14 22:35 . 2009-08-05 14:22 3546184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-10-14 22:30 . 2009-09-04 12:24 61440 ----a-w- c:\windows\system32\msasn1.dll
2009-10-14 22:30 . 2009-09-14 09:44 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-10-14 22:28 . 2009-04-02 12:37 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL
2009-10-06 23:23 . 2009-10-06 23:23 -------- d-----w- c:\programdata\Office Genuine Advantage
2009-10-06 17:42 . 2009-10-06 17:42 -------- d-----w- c:\users\Tom\Office Genuine Advantage
2009-10-05 20:16 . 2009-10-01 10:29 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-09-29 22:44 . 2009-09-29 22:46 -------- d-----w- c:\users\Tom\{b0922eba-b8a3-437e-b4bc-c5f133c17166}
2009-09-29 22:15 . 2009-09-29 22:15 -------- d-----w- c:\programdata\Installations
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-28 23:30 . 2008-12-17 18:35 -------- d-----w- c:\programdata\BullGuard
2009-10-28 23:29 . 2009-03-01 22:34 -------- d-----w- c:\program files\Spyware Doctor
2009-10-28 22:48 . 2009-01-21 22:25 -------- d-----w- c:\programdata\Google Updater
2009-10-26 00:54 . 2009-01-08 20:44 -------- d-----w- c:\program files\SpywareGuard
2009-10-20 22:57 . 2009-10-20 22:57 0 ----a-w- c:\users\Tom\AppData\Roaming\wklnhst.dat
2009-10-20 22:55 . 2008-08-07 16:58 -------- d-----w- c:\programdata\Microsoft Help
2009-10-20 20:16 . 2009-01-08 20:37 -------- d-----w- c:\program files\SpywareBlaster
2009-10-15 20:14 . 2009-01-08 18:38 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-10-15 17:29 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-09-29 21:02 . 2009-09-29 21:02 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01005.Wdf
2009-09-09 20:29 . 2009-07-26 18:50 -------- d-----w- c:\program files\Microsoft Silverlight
2009-08-28 12:39 . 2009-09-09 21:16 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 10:15 . 2009-09-09 21:16 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 05:22 . 2009-10-14 22:32 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17 . 2009-10-14 22:32 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 05:17 . 2009-10-14 22:32 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 03:42 . 2009-10-14 22:32 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-17 22:33 . 2009-08-17 22:33 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-14 17:07 . 2009-09-09 21:09 897608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-08-14 16:29 . 2009-09-09 21:09 104960 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-14 16:29 . 2009-09-09 21:09 17920 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 14:16 . 2009-09-09 21:09 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 14:16 . 2009-09-09 21:09 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 14:16 . 2009-09-09 21:09 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 14:16 . 2009-09-09 21:09 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 14:16 . 2009-09-09 21:09 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 14:16 . 2009-09-09 21:09 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-14 14:16 . 2009-09-09 21:09 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-03 14:07 . 2009-08-03 14:07 403816 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-08-03 14:07 . 2009-08-03 14:07 322928 ----a-w- c:\windows\system32\OGAAddin.dll
2009-08-03 14:07 . 2009-08-03 14:07 230768 ----a-w- c:\windows\system32\OGAEXEC.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
"BullGuard"="c:\program files\BullGuard Ltd\BullGuard\bullguard.exe" [2009-09-16 304464]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-07 68856]
"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2008-02-12 21898024]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-06 1029416]
"Toshiba TEMPO"="c:\program files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe" [2008-04-24 103824]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-25 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-25 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-25 145944]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-01-17 431456]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2007-10-31 54608]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-05-09 716800]
"BullGuard"="c:\program files\BullGuard Ltd\BullGuard\bullguard.exe" [2009-09-16 304464]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2009-03-02 1168264]
"NDSTray.exe"="NDSTray.exe" [BU]
"RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2008-04-08 6037504]
"Skytel"="Skytel.exe" - c:\windows\SkyTel.exe [2007-11-20 1826816]
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
TRDCReminder.lnk - c:\program files\TOSHIBA\TRDCReminder\TRDCReminder.exe [2008-3-5 393216]
c:\users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk.disabled [2009-1-13 1977]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\syste m]
"EnableUIADesktopToggle"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BgMain Svc]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxs ervice]
@=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcore service]
@=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDef end]
@="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" /start
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
"Google EULA Launcher"=c:\program files\Google\Google EULA\GoogleEULALauncher.exe IE PA
"googletalk"=c:\program files\Google\Google Talk\googletalk.exe /autostart
"HP Software Update"=c:\program files\HP\HP Software Update\HPWuSchd2.exe
"hpqSRMon"=c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe
"SmoothView"=%ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe"
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" -osboot
"Toshiba Registration"=c:\program files\Toshiba\Registration\ToshibaRegistration.exe
"topi"=c:\program files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
R1 afw;Agnitum Firewall Driver;c:\windows\System32\drivers\Afw.sys [18/09/2008 09:17 29208]
R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\System32\drivers\RtlProt.sys [17/11/2008 22:03 25896]
R2 BdFileSpy;BullGuard File Monitor Driver;c:\windows\System32\drivers\BdFileSpy.sys [17/12/2008 18:33 55504]
R2 BsFileScan;BullGuard File Scan Service;c:\windows\System32\svchost.exe -k BullGuard [21/01/2008 02:23 21504]
R2 BsFire;BullGuard Firewall Service;c:\windows\System32\svchost.exe -k BullGuard [21/01/2008 02:23 21504]
R2 BsMailProxy;BullGuard Email Monitoring Service;c:\windows\System32\svchost.exe -k BullGuard [21/01/2008 02:23 21504]
R2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [16/04/2008 23:19 40960]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [01/03/2009 22:35 356920]
R2 TempoMonitoringService;Notebook Performance Tuning Service ;c:\program files\Toshiba TEMPRO\TempoSVC.exe [24/04/2008 09:21 99720]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [06/02/2008 14:12 126976]
R3 AfwCore;Agnitum Firewall Core Driver;c:\windows\System32\drivers\AfwCore.sys [17/12/2008 18:34 305688]
R3 FwLnk;FwLnk Driver;c:\windows\System32\drivers\FwLnk.sys [07/08/2008 16:24 7168]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\System32\drivers\rtl8187B.sys [07/08/2008 16:23 290304]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [24/04/2008 18:35 73728]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [07/08/2008 16:54 29744]
--- Other Services/Drivers In Memory ---
*NewlyCreated* - MBR
*Deregistered* - mbr
*Deregistered* - mchInjDrv
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard REG_MULTI_SZ BgMainSvc BsFileScan BsMailProxy BsFire
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
2009-10-28 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-07 20:06]
2009-10-28 c:\windows\Tasks\User_Feed_Synchronization-{CE6A6404-EC1D-4E9D-899C-ED8C7E7F9E5E}.job
- c:\windows\system32\msfeedssync.exe [2009-10-14 03:41]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://uk.yahoo.com
mStart Page = hxxp://uk.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: {{76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4
IE: {{8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/...k-21&site=home
LSP: c:\windows\system32\bglsp.dll
TCP: {A0675842-070F-45DE-94D5-354A662BC988} = 193.120.14.101 193.120.14.100
FF - ProfilePath - c:\users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\dvvoaguu.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1640187&SearchSource=3&q=
FF - prefs.js: browser.search.selectedEngine - Web Search
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1269415&SearchSource=2&q=
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Picasa2\npPicasa2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -
HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe

**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-28 23:48
Windows 6.0.6001 Service Pack 1 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i???????5`?u??P?#?x?#???#???#??
scanning hidden files ...

c:\users\Tom\AppData\Local\Temp\catchme.dll 53248 bytes executable
scan completed successfully
hidden files: 1
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'Explorer.exe'(4592)
c:\windows\system32\eappprxy.dll
.
Completion time: 2009-10-28 23:51
ComboFix-quarantined-files.txt 2009-10-28 23:51
Pre-Run: 40,437,727,232 bytes free
Post-Run: 40,372,445,184 bytes free
- - End Of File - - B9F5CEBE738EAC30F4A922C5B093588A

I then doubleclicked on Hijack this icon as soon as Combofix file had opened. I got the error message "Illegal operation performed on registry key that has been marked for deletion"
I tried it and the installer of hijack this again and got same message. I uninstalled this. Then clicked on other icon's on desktop eg virus software. All gave same message as above. I was bricking it, thinking computer more broken! I then restarted computer thinking this might help. It started up fine, icons on desktop work, reinstalled hijack this and ran it, see log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:12:18, on 29/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal
Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\Windows\System32\svchost.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Mobile Partner\Mobile Partner.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchFilterHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Toshiba TEMPO] C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/...k-21&site=home (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0675842-070F-45DE-94D5-354A662BC988}: NameServer = 193.120.14.100 193.120.14.101
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 11899 bytes

Hope this is as requested. Before running hijack this after computer restart, spyware doctor detected about 25 possible infections. None ever appear generrally with intelliscan at startup. Think at least most of them were related to the combofx software though.
Did Combofix delete any viruses? Is system and logs improving? Thanks again. Does it seem badly infected?

Tom

[sjpritch25]

I'm not sure what's being detected, but the logs are clean. We can do an online scan if you so desire. Let me know

[tomoc1]

Hi again

You say the logs are clean now. Did they not look clean before? Has anything being removed? I only tried the computer for about 10 min last night after running the software however it still seems quite slow. I would deffiniately like to run an online scan to see if we can find anything more.

Thanks

[sjpritch25]

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.

• Once the update is complete, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, adware, dialers, and other riskware
  • Archives
  • E-mail databases
• Click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View report... at the bottom.
• Click the Save report... button.
  
  
  
  
• Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

[tomoc1]

Hi. The scan was clear, nothing detected. I have ran Kaspersky 3 or 4 times before and never detected anything. As said at the start it was mainly spyware doctor that found risks most importantly high risk worm IM sohanad, recently blocked Trojan-PWS.linage. Also in the past spyware doctor found spyware.Known_Bad_Sites. Bullguard in the past also detected Gen:trojan.heur.jmw@@l2fmdn. A full spyware scan is currently running now.
The computer is working similarly to previous. It stalled twice today and had to be restarted. It constantly freezes. I still feel it is infected with a virus. It is only about 1 year old.

Could you please tell me from the logs do any virus's seem to have been deleted. Has anything in particular stood out as being wrong in early logs.

Thanks

[sjpritch25]

Please download Win32kDiag.exe by AD to your Desktop.
Double-click on Win32kDiag.exe.
It will create Win32kDiag.txt on your Desktop.
In your next reply, please include the log. Thanks

[tomoc1]

Hi
See the win32kDiag report below. This was ran twice on computer and does not seem to have ran correctly due to the "cannot access". Both times results were the same. As said in last mail, I ran a full scan with spydoctor. It did not detect much of any serious concern only low risks, see screenshot below.
Thanks again

Tom

Running from: C:\Users\Tom\Downloads\Win32kDiag(3).exe
Log file at : C:\Users\Tom\Desktop\Win32kDiag.txt
WARNING: Could not get backup privileges!
Searching 'C:\Windows'...

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
[1] 2009-11-02 21:55:45 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
[1] 2009-11-02 21:55:35 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl ()

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
[1] 2009-11-02 21:55:40 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl ()

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
[1] 2009-11-02 21:55:40 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl ()

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl
[1] 2009-11-02 21:56:44 0 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl ()


Finished!

[sjpritch25]

i don't see anything malicious in your pcdoctor log.

Its detecting cookies (which is crap anyways).

One detection was related to one of our custom tools.

The last detection was a leftover registry detection.


How is everything running?