hi sjpritch25....sorry i could not respond sooner
here are the 2 logs you asked for:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-10-24.04)
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 07/10/2006 13:42:08
System Uptime: 26/10/2009 12:28:04 (1 hours ago)
Motherboard: Dell Computer Corp. | | 0TC666
Processor: Intel(R) Celeron(R) CPU 2.66GHz | Microprocessor |
2660/533mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 34 GiB total, 18.679 GiB free.
D: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP314: 10/10/2009 18:18:38 - System Checkpoint
RP315: 12/10/2009 14:00:37 - Removed Ad-Aware 2007
RP316: 13/10/2009 20:12:42 - Installed SUPERAntiSpyware Free Edition
RP317: 17/10/2009 12:54:11 - System Checkpoint
RP318: 18/10/2009 14:47:52 - System Checkpoint
RP319: 19/10/2009 14:03:50 - Avg8 Update
RP320: 25/10/2009 10:30:10 - System Checkpoint
==== Installed Programs ======================
2 Pic
a-squared Free 3.5
ABBYY FineReader 5.0 Sprint Plus
Adobe Download Manager 2.2 (Remove Only)
Adobe Flash Player 10 Plugin
Adobe Reader 7.1.0
Adobe Shockwave Player
Agent Ransack Version 1.7.3
Arcade Chess
Assassin SE
AVG Free 8.5
CCleaner (remove only)
Dell Driver Reset Tool
Dell Media Experience
Dell Media Experience Update
Dell Photo AIO Printer 922
Dell Picture Studio v3.0
Dell System Restore
DellSupport
Disk Investigator v1.3
Dr SpeedTouch
Eraser
File Recover 6.2
Flickr Uploadr 2.5.0.15
FotoSketcher - Version 1.81
G15A922EN
Google Chrome
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB954550-v5)
Image Resizer Powertoy for Windows XP
Index.dat Suite
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Karen's Cookie Viewer
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
MjM Free Photo Recovery
Modem Event Monitor
Modem Helper
Modem On Hold
Mozilla Firefox (3.0.14)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
My Way Search Assistant
Neo's SafeKeys 2008
PC Inspector File Recovery
PhotoFiltre
Picasa 2
Pinball Collection Vol II
PowerDVD 5.5
PrimoPDF
Print Gallery
QuickTime
ScreenPrint32 v3.5
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Silent-Bob 1.8
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sophos Anti-Rootkit 1.3.1
SpeedTouch USB Software
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
SUPERAntiSpyware Free Edition
Tiscali Internet
Unlocker 1.8.5
Update for Windows Internet Explorer 8 (KB971930)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Wanadoo Europe Installer
Wanadoo Search Toolbar
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows XP Service Pack 3
xp-AntiSpy 3.97-3
Yahoo! Install Manager
Yahoo! Toolbar
ZoneAlarm
ZoneAlarm Spy Blocker
==== Event Viewer Messages From Past Week ========
21/10/2009 11:15:36, error: Service Control Manager [7009] - Timeout (30000
milliseconds) waiting for the TrueVector Internet Monitor service to connect.
21/10/2009 11:15:36, error: Service Control Manager [7009] - Timeout (30000
milliseconds) waiting for the Fax service to connect.
21/10/2009 11:15:36, error: Service Control Manager [7000] - The TrueVector
Internet Monitor service failed to start due to the following error: The service did
not respond to the start or control request in a timely fashion.
21/10/2009 11:15:36, error: Service Control Manager [7000] - The Fax service failed
to start due to the following error: The service did not respond to the start or
control request in a timely fashion.
20/10/2009 13:15:04, error: Service Control Manager [7022] - The AVG8 E-mail
Scanner service hung on starting.
20/10/2009 08:51:01, error: Service Control Manager [7009] - Timeout (30000
milliseconds) waiting for the AVG8 E-mail Scanner service to connect.
20/10/2009 08:51:01, error: Service Control Manager [7000] - The AVG8 E-mail
Scanner service failed to start due to the following error: The service did not
respond to the start or control request in a timely fashion.
==== End Of File ===========================
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
DDS (Ver_09-10-24.04) - NTFSx86
Run by charles at 13:03:37.39 on 26/10/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.21 [GMT 0:00]
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
{17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ScreenPrint32 v3\ScreenPrint32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Documents and Settings\charles.DJ7H5S1J\My Documents\Downloads\dds.scr
============== Pseudo HJT Report ===============
uStart Page = about
:blank
uSearchAssistant = about
:blank
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} -
c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
TB: Wanadoo: {8b68564d-53fd-4293-b80c-993a9f3988ee} - c:\progra~1\wanadoo\wsbar\WSBar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eraser] c:\program files\eraser\eraser.exe -hide
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\j2re1.4.2_03\bin\jusched.exe"
mRun: [IntelMeM] "c:\program files\intel\modem event monitor\IntelMEM.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Dell Photo AIO Printer 922] "c:\program files\dell photo aio printer 922\dlbtbmgr.exe"
mRun: [SpeedTouch USB Diagnostics] "c:\program files\thomson\speedtouch usb\Dragdiag.exe" /icon
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [DLBTCATS] rundll32
c:\windows\system32\spool\drivers\w32x86\3\DLBTtime.dll,_RunDLLEntry@16
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [ScreenPrint32] c:\program files\screenprint32 v3\ScreenPrint32.exe -startup
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} -
c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -
hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} -
hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program
files\superantispyware\SASSEH.DLL
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\charle~1.dj7\applic~1\mozilla\firefox\profiles\vf5icwlo.default \
FF - prefs.js: browser.startup.homepage -
www.google.ca
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\charles.dj7h5s1j\local settings\application
data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\progra~1\mozill~1\plugins\np32dsw.dll
FF - plugin: c:\progra~1\mozill~1\plugins\NPAdbESD.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npnul32.dll
FF - plugin: c:\progra~1\mozill~1\plugins\NPOFFICE.DLL
FF - plugin: c:\progra~1\mozill~1\plugins\nppdf32.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin2.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin3.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin4.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin5.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin6.dll
FF - plugin: c:\progra~1\mozill~1\plugins\npqtplugin7.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-27 335240]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-27 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-15 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 74480]
R1 SAVRKBootTasks;Boot Tasks Driver;c:\windows\system32\SAVRKBootTasks.sys [2009-8-31 18816]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-3-29 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-29 297752]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\ed.tmp --> c:\windows\system32\ED.tmp [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 7408]
=============== Created Last 30 ================
2009-10-13 19:14:20 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-10-13 19:12:47 0 d-----w- c:\program files\SUPERAntiSpyware
2009-10-13 19:12:46 0 d-----w- c:\docume~1\charle~1.dj7\applic~1\SUPERAntiSpyware.com
2009-10-13 19:10:24 0 d-----w- c:\program files\common files\Wise Installation Wizard
==================== Find3M ====================
2009-10-26 13:04:05 105191456 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-10-26 08:21:52 1233404 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-10-21 12:49:36 6794 ----a-w- c:\program files\hijackthis.log
2009-10-17 16:03:20 286720 ------w- c:\windows\Setup1.exe
2009-09-10 13:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 13:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-19 11:46:38 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-08-14 17:52:01 160203 ----a-w- c:\windows\MjM Free Photo Recovery Uninstaller.exe
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 09:01:48 204800 ------w- c:\windows\system32\dllcache\mswebdvd.dll
2006-11-22 10:32:25 0 ----a-w- c:\program files\common files\err.log
2005-02-16 10:06:00 218112 ----a-w- c:\program files\HijackThis.exe
2008-09-13 08:37:24 32768 --sha-w- c:\windows\system32\config\systemprofile\local
settings\history\history.ie5\mshist012008091320080914\index.dat
============= FINISH: 13:05:44.82 ===============
thanks for taking the time to check them
cc