Hello!
I've just updated my virus protection after a brush (I hope only a brush) with something unpleasant. Various boxes were popping up on my screen: on startup I would get a message saying that NVUK2.exe had encountered a problem and needed to close. Then at random times a black box would pop up, labelled C:\DOCUME~ (with various endings after the tilda, I think) and a white cursor would jump around on the black background. I ran McAfee and it found and deleted over 100 trojans, and something called bloodhound.exploit.213. A second scan found nothing, but I'm hesitant to believe it was that easy to fix. Before I go back to using my computer for banking and paying bills, is there a way to know for sure it's actually clean?
Thank you very much in advance for any help!
*****
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:07 PM, on 10/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact
Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
c:\program files\lenovo\system update\suservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\WINDOWS\system32\tp4serv.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://lenovo.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://lenovo.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
https://www.mynortonaccount.com/amsw...roduct_lang=EN
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -
C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Notifier BHO -
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Windows Live Toolbar Helper -
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live
Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper -
{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program
Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}
- C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ThinkVantage Password Manager -
{F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program Files\Lenovo\Client
Security Solution\tvtpwm_ie_com.dll
O3 - Toolbar: Windows Live Toolbar -
{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live
Toolbar\msntb.dll
O4 - HKLM\..\Run: [PWRMGRTR] rundll32
C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32
C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TPFNF7] C:\PROGRA~1\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog
Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog
Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common
Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper
Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security
Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program
Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Message Center Plus] C:\Program Files\LENOVO\Message
Center Plus\MCPLaunch.exe /start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common
Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan
Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common
Framework\udaterui.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Kara\Local
Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [9UmxQPSiTJMbA] C:\WINDOWS\system32\NVUKZ.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital
Line Detect\DLG.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program
Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} -
C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... -
{0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client
Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: Send to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo -
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Atheros Configuration Service (acs) - Atheros -
C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo -
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common
Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program
Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo -
C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common
Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited -
C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun
Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc.
- C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program
Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. -
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited -
c:\program files\lenovo\system update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group
Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. -
C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program
Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program
Files\Lenovo\Rescue and Recovery\rrpservice.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program
Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program
Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue
and Recovery\ADM\IUService.exe
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