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Computer running slow - Trojan (In Progress)

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GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
31-Oct-2009, 09:36 AM #1
Computer running slow - Trojan
Dell dimension running windows XP professional SP3 - P4 3.0 with 512 RAM
1. Computer running slow
2. Cannot run windows update - Will check for installed components indefinitely
3. Malwarebytes finds a trojan but even though it shows it is deleted or quarranteened, it keeps returning

Here's the latest Malwarebytes log:

Malwarebytes' Anti-Malware 1.41
Database version: 3064
Windows 5.1.2600 Service Pack 3

10/31/2009 8:21:06 AM
mbam-log-2009-10-31 (08-21-06).txt

Scan type: Full Scan (C:\|)
Objects scanned: 256687
Time elapsed: 1 hour(s), 20 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{afd4 ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:33:13 AM, on 10/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
O4 - HKLM\..\Run: [GuideMenu] C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-21-1801674531-1336601894-839522115-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Sue')
O4 - HKUS\S-1-5-21-1801674531-1336601894-839522115-1004\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Sue')
O4 - HKUS\S-1-5-21-1801674531-1336601894-839522115-1004\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 (User 'Sue')
O4 - HKUS\S-1-5-21-1801674531-1336601894-839522115-1004\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup (User 'Sue')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229742776671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229742761937
O16 - DPF: {7511EAA8-D4A8-411F-B392-F24CAC59CA32} (DSK_LOGIN Control) - https://www.newphysicianlink.org/DSK_LOGINProj1.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://70.243.54.6/Remote/msrdp.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=26688
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/c...cab?v=1,0,0,37
O18 - Filter hijack: text/html - {831c5b19-548a-4a1f-91b6-ae4c3ece5730} - C:\WINDOWS\system32\xwreg32.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 12869 bytes
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GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
01-Nov-2009, 10:15 PM #2
Bump..
GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
03-Nov-2009, 06:26 PM #3
3 days since original post
Bump
GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
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04-Nov-2009, 10:28 PM #4
4 days since original post
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Member with 58 posts.
  
Join Date: Aug 2004
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06-Nov-2009, 11:12 PM #5
5 days since original post
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muppy03's Avatar
Senior Member with 1,323 posts.
  
Join Date: Jun 2006
Location: Australia
Experience: gettin there
07-Nov-2009, 12:43 AM #6
Hello and welcome to TSG

IMPORTANT

Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
To make cleaning this machine easier:-
  • Continue to respond to this thread until I give you the All Clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop.

Please post this log on your next reply.

Download and run Combofix
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • If you need help to disable your protection programs see here.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

If you need help, see this link:
http://www.bleepingcomputer.com/comb...o-use-combofix

Please reply with:-
  • Uninstall list
  • Combofix log
  • New HJT log
__________________
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GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
07-Nov-2009, 08:09 AM #7
Thanks!!!
Here is the Uninstall list:

Ad-Aware
Ad-Aware
Adobe Acrobat 5.0
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.0.9
Adobe Shockwave Player
Advanced SystemCare 3
AnswerWorks 5.0 English Runtime
Apple Mobile Device Support
Apple Software Update
BlackBerry Desktop Software 4.1.1
BlackBerry Desktop Software 4.1.1
Bonjour
CA Internet Security Suite
Canon MF Toolbox 4.9.1.1.mf03
Canon MF4100 Series
Compatibility Pack for the 2007 Office system
Corel GuideMenu
Creative MediaSource
Dell ResourceCD
Garmin Communicator Plugin
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Connections Drivers
InterVideo WinDVD SE
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java(TM) 6 Update 11
Malwarebytes' Anti-Malware
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Movavi Video Converter 8
MSXML 4.0 SP2 (KB954430)
Musicnotes Player
Musicnotes Player V1.23 and Viewer
PowerDVD 5.1
Presto! PageManager 7.15.11
Quicken 2008
QuickTime
ScanSoft OmniPage SE 4.0
Scratch
Seagate Manager Installer
Seagate Manager Installer
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Smart Defrag 1.20
Sonic DLA
Sonic MyDVD
Sonic RecordNow!
Sonic Update Manager
Sound Blaster Audigy 2
SpywareBlaster 4.2
Ulead DVD MovieFactory SE
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Internet Explorer 8
Windows XP Service Pack 3
WinZip

The Combofix log:

ComboFix 09-11-06.03 - Tom 11/07/2009 6:25.2.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.175 [GMT -6:00]
Running from: c:\documents and settings\Tom\Desktop\Iechiguy info\ComboFix.exe
AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: CA Personal Firewall *disabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Shared
G:\Autorun.inf
G:\install.exe

.
((((((((((((((((((((((((( Files Created from 2009-10-07 to 2009-11-07 )))))))))))))))))))))))))))))))
.

2009-10-13 15:49 . 2009-10-13 15:49 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2009-10-13 12:06 . 2009-10-13 12:06 739752 ----a-w- c:\windows\system32\drivers\vetefile.sys
2009-10-13 12:06 . 2009-10-13 12:06 133576 ----a-w- c:\windows\system32\drivers\veteboot.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-06 04:35 . 2008-12-25 21:26 288 ----a-w- c:\windows\system32\DVCStateBkp-{00000001-00000000-00000002-00001102-00000004-10031102}.dat
2009-11-06 04:35 . 2008-12-25 21:26 288 ----a-w- c:\windows\system32\DVCState-{00000001-00000000-00000002-00001102-00000004-10031102}.dat
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2
2009-11-06 04:35 . 2007-07-06 03:26 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1
2009-11-06 04:35 . 2007-07-06 03:26 208284 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0
2009-10-31 14:44 . 2007-12-29 16:46 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-10-20 02:47 . 2009-09-22 02:47 3695616 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-10-20 02:47 . 2009-09-22 02:47 2353992 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-10-02 17:57 . 2009-10-02 17:57 -------- d-----w- c:\documents and settings\Jimmy\Application Data\Jasc Software Inc
2009-10-02 17:53 . 2009-10-02 17:53 -------- d-----w- c:\documents and settings\Jimmy\Application Data\Canon
2009-09-23 23:21 . 2009-09-23 23:21 -------- d-----w- c:\documents and settings\Valerie\Application Data\Malwarebytes
2009-09-22 01:41 . 2009-09-22 01:41 -------- d-----w- c:\documents and settings\Jimmy\Application Data\Malwarebytes
2009-09-21 01:04 . 2008-12-01 03:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-21 01:04 . 2008-12-05 03:29 4045528 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-09-10 19:54 . 2008-12-01 03:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 19:53 . 2008-12-01 03:38 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2007-04-25 08:49 . 2008-08-06 04:53 328 ------w- c:\program files\GuideMenuSetup.iss
2007-04-06 03:28 . 2008-08-06 04:58 1237 ------w- c:\program files\WinDVDSetup.iss
2008-08-06 12:42 . 2008-08-06 12:42 8 --sh--r- c:\windows\system32\1E70AF5139.sys
2009-07-15 01:05 . 2008-08-06 12:42 2516 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SB Audigy 2 Startup Menu"="/L:ENG" [X]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"Advanced SystemCare 3"="c:\program files\IObit\Advanced SystemCare 3\AWC.exe" [2009-06-30 2329224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KernelFaultCheck"="c:\windows\system32\dumprep 0 -k" [X]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-03-15 122933]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"cctray"="c:\program files\CA\eTrust Internet Security Suite\cctray\cctray.exe" [2009-07-30 177392]
"cafwc"="c:\program files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe" [2008-08-02 1193200]
"capfasem"="c:\program files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe" [2008-08-02 173296]
"capfupgrade"="c:\program files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2008-08-02 259312]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"CAVRID"="c:\program files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2009-10-15 230664]
"ScanSoft OmniPage SE 4.0-reminder"="c:\program files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" [2005-06-03 729088]
"GuideMenu"="c:\program files\Corel\Corel GuideMenu\GuideMenu.exe" [2007-08-07 1282048]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-05 136600]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"CTSysVol"="c:\program files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" [2002-10-29 49152]
"CTDVDDet"="c:\program files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE" [2002-09-30 45056]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-10-28 181544]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"CTHelper"="CTHELPER.EXE" - c:\windows\system32\CTHELPER.EXE [2003-02-20 28672]
"AsioReg"="CTASIO.DLL" - c:\windows\system32\CTASIO.DLL [2003-02-20 110592]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
uninstall.dat [2008-10-29 413760]
uninstall.exe [2008-10-29 417792]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
2007-05-18 19:30 79368 ----a-w- c:\windows\system32\UmxWNP.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavaso ft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Auth orizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Glob allyOpenPorts\List]
"43026:TCP"= 43026:TCP:PORT_43026
"42995:TCP"= 42995:TCP:PORT_42995
"23191:TCP"= 23191:TCP:PORT_23191
"27080:TCP"= 27080:TCP:PORT_27080
"17926:TCP"= 17926:TCP:PORT_17926
"7008:TCP"= 7008:TCP:PORT_7008
"37078:TCP"= 37078:TCP:PORT_37078
"40535:TCP"= 40535:TCP:PORT_40535
"11754:TCP"= 11754:TCP:PORT_11754
"10901:TCP"= 10901:TCP:PORT_10901
"58813:TCP"= 58813:TCP:PORT_58813
"47555:TCP"= 47555:TCP:PORT_47555
"28876:TCP"= 28876:TCP:PORT_28876
"38703:TCP"= 38703:TCP:PORT_38703
"55043:TCP"= 55043:TCP:PORT_55043
"40896:TCP"= 40896:TCP:PORT_40896
"34571:TCP"= 34571:TCP:PORT_34571
"8881:TCP"= 8881:TCP:PORT_8881
"59129:TCP"= 59129:TCP:PORT_59129
"35648:TCP"= 35648:TCP:PORT_35648
"35941:TCP"= 35941:TCP:PORT_35941
"40595:TCP"= 40595:TCP:PORT_40595
"18457:TCP"= 18457:TCP:PORT_18457
"25037:TCP"= 25037:TCP:PORT_25037
"24657:TCP"= 24657:TCP:PORT_24657
"60985:TCP"= 60985:TCP:PORT_60985
"40801:TCP"= 40801:TCP:PORT_40801
"17387:TCP"= 17387:TCP:PORT_17387
"11611:TCP"= 11611:TCP:PORT_11611
"8829:TCP"= 8829:TCP:PORT_8829
"9426:TCP"= 9426:TCP:PORT_9426
"57082:TCP"= 57082:TCP:PORT_57082
"12805:TCP"= 12805:TCP:PORT_12805
"15392:TCP"= 15392:TCP:PORT_15392
"11268:TCP"= 11268:TCP:PORT_11268
"53617:TCP"= 53617:TCP:PORT_53617
"54781:TCP"= 54781:TCP:PORT_54781
"7857:TCP"= 7857:TCP:PORT_7857
"53918:TCP"= 53918:TCP:PORT_53918
"5067:TCP"= 5067:TCP:PORT_5067
"28453:TCP"= 28453:TCP:PORT_28453
"52957:TCP"= 52957:TCP:PORT_52957
"61781:TCP"= 61781:TCP:PORT_61781
"41848:TCP"= 41848:TCP:PORT_41848
"28301:TCP"= 28301:TCP:PORT_28301
"59750:TCP"= 59750:TCP:PORT_59750
"12447:TCP"= 12447:TCP:PORT_12447
"64244:TCP"= 64244:TCP:PORT_64244
"25323:TCP"= 25323:TCP:PORT_25323
"33962:TCP"= 33962:TCP:PORT_33962
"41072:TCP"= 41072:TCP:PORT_41072
"38688:TCP"= 38688:TCP:PORT_38688
"39540:TCP"= 39540:TCP:PORT_39540
"5634:TCP"= 5634:TCP:PORT_5634
"28335:TCP"= 28335:TCP:PORT_28335
"40110:TCP"= 40110:TCP:PORT_40110
"20175:TCP"= 20175:TCP:PORT_20175
"56047:TCP"= 56047:TCP:PORT_56047
"7387:TCP"= 7387:TCP:PORT_7387
"13102:TCP"= 13102:TCP:PORT_13102
"24130:TCP"= 24130:TCP:PORT_24130
"63686:TCP"= 63686:TCP:PORT_63686
"27377:TCP"= 27377:TCP:PORT_27377
"28906:TCP"= 28906:TCP:PORT_28906
"31961:TCP"= 31961:TCP:PORT_31961
"32635:TCP"= 32635:TCP:PORT_32635
"53719:TCP"= 53719:TCP:PORT_53719
"18227:TCP"= 18227:TCP:PORT_18227
"16150:TCP"= 16150:TCP:PORT_16150
"52173:TCP"= 52173:TCP:PORT_52173
"19682:TCP"= 19682:TCP:PORT_19682
"61047:TCP"= 61047:TCP:PORT_61047
"48544:TCP"= 48544:TCP:PORT_48544
"21809:TCP"= 21809:TCP:PORT_21809
"37544:TCP"= 37544:TCP:PORT_37544
"58711:TCP"= 58711:TCP:PORT_58711
"6391:TCP"= 6391:TCP:PORT_6391
"9165:TCP"= 9165:TCP:PORT_9165
"31852:TCP"= 31852:TCP:PORT_31852
"13759:TCP"= 13759:TCP:PORT_13759
"26513:TCP"= 26513:TCP:PORT_26513
"64877:TCP"= 64877:TCP:PORT_64877
"55401:TCP"= 55401:TCP:PORT_55401
"41839:TCP"= 41839:TCP:PORT_41839
"52301:TCP"= 52301:TCP:PORT_52301
"10363:TCP"= 10363:TCP:PORT_10363
"55457:TCP"= 55457:TCP:PORT_55457
"38983:TCP"= 38983:TCP:PORT_38983
"16707:TCP"= 16707:TCP:PORT_16707
"28174:TCP"= 28174:TCP:PORT_28174
"52285:TCP"= 52285:TCP:PORT_52285
"37973:TCP"= 37973:TCP:PORT_37973
"18611:TCP"= 18611:TCP:PORT_18611
"8423:TCP"= 8423:TCP:PORT_8423

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [6/24/2008 6:08 PM 93712]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [8/11/2009 8:47 PM 64160]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [6/24/2008 6:08 PM 63504]
R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [6/24/2008 6:08 PM 45584]
R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [6/24/2008 6:08 PM 115216]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [10/28/2008 4:42 PM 156968]
R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [6/24/2008 6:08 PM 134648]
R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [6/24/2008 6:08 PM 66576]
R2 UmxAgent;HIPS Event Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [10/4/2007 8:23 AM 1010192]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [10/18/2007 8:39 AM 801296]
R2 UmxPol;HIPS Policy Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxPol.exe [6/24/2008 6:10 PM 281104]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [6/24/2008 6:08 PM 88816]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/3/2009 8:49 AM 1028432]
R3 PPCtlPriv;PPCtlPriv;c:\program files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe [5/8/2007 10:23 PM 189704]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*NewlyCreated* - PROCEXP113
*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-11-04 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-07-03 02:47]

2009-11-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]

2009-09-23 c:\windows\Tasks\CAAntiSpywareScan_Daily as Tom at 10 05 PM.job
- c:\program files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAAntiSpyware.exe [2007-05-09 12:23]

2009-10-26 c:\windows\Tasks\SmartDefrag.job
- c:\program files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe [2009-08-29 14:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\www.update
Filter: text/html - {831c5b19-548a-4a1f-91b6-ae4c3ece5730} -
DPF: {7511EAA8-D4A8-411F-B392-F24CAC59CA32} - hxxps://www.newphysicianlink.org/DSK_LOGINProj1.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-07 06:49
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1312)
c:\windows\system32\UmxWnp.Dll
c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll
c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll
c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll
c:\windows\system32\igfxdev.dll

- - - - - - - > 'winlogon.exe'(1288)
c:\windows\system32\UmxWnp.Dll
c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll
c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll
c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll
c:\windows\system32\igfxdev.dll

- - - - - - - > 'lsass.exe'(1540)
c:\windows\system32\VetRedir.dll
c:\windows\system32\ISafeIf.dll
.
Completion time: 2009-11-07 6:53
ComboFix-quarantined-files.txt 2009-11-07 12:53
ComboFix2.txt 2008-12-02 03:18

Pre-Run: 72,047,841,280 bytes free
Post-Run: 73,335,164,928 bytes free

- - End Of File - - 0535962AEACF06C60CBBAB98F941AC02
GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
07-Nov-2009, 08:10 AM #8
One more...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:04:00 AM, on 11/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
O4 - HKLM\..\Run: [GuideMenu] C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229742776671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229742761937
O16 - DPF: {7511EAA8-D4A8-411F-B392-F24CAC59CA32} (DSK_LOGIN Control) - https://www.newphysicianlink.org/DSK_LOGINProj1.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://70.243.54.6/Remote/msrdp.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=26688
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/c...cab?v=1,0,0,37
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 11637 bytes
muppy03's Avatar
Senior Member with 1,323 posts.
  
Join Date: Jun 2006
Location: Australia
Experience: gettin there
07-Nov-2009, 10:13 PM #9
How is the computer running now?

1. Go to Start-Settings-Control Panel, click on Add remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.
  • Advanced SystemCare 3

2. Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Make sure that all browser windows are closed.
  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
    (If you use FireFox or the Opera browser,To keep saved passwords, click No at the prompt.)
    Click Exit on the Main menu to close the program.


3. Kaspersky Online Scan
Do an online scan with >Kaspersky Online Scanner<
  • Read through the requirements and privacy statement and click on Accept button
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run
  • When the downloads have finished, click on Settings
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan
  • Once the scan is complete, it will display the results. Click on View Scan Report
  • You will see a list of infected items there. Click on Save Report As...
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button
  • Please post this log in your next reply

Please reply with:-
  • Kaspersky report
  • New HJT log
  • Update on how things are running
__________________
Graduate of Malware Removal University - You too could train to help others

Topics not replied to within 3 days will be removed from my Subscribed Threads List
GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
08-Nov-2009, 10:11 AM #10
OK...sorry about the delay - some bumps here.
Went to bed after starting the onlne scanner - woke up during the night to see that my prior problems with running windows update had been resolved and windows downloaded and installed a bunch of updates. Unfortunately, at least one of them performed a reboot of the computer so the scan was interrupted. Before starting the scan, I downloaded and installed a few optional updates. OK, I probably shouldn't have done that because on reboot, I got the dreaded blue screen of death . Something about an error with cross2k.sys (PAGE_FAULT_IN NONPAGED_AREA). Anyway, after rebooting in safe mode I tried to see if I could uninstall one of the last optional updates and I could not find it so I tried to reboot in normal mode and it booted up fine. I did it couple of more times and it's still OK. Fingers are crossed....

Anyway...

Ran the online scanner and here's what it found:


KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, November 8, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, November 08, 2009 09:41:36
Records in database: 3175809
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
I:\
J:\
K:\
L:\

Scan statistics:
Objects scanned: 76165
Threats found: 3
Infected objects found: 3
Suspicious objects found: 0
Scan duration: 02:29:05


File name / Threat / Threats count
C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\uninstall.exe Infected: Trojan.Win32.Agent.azsy 1
C:\Documents and Settings\Tom\Local Settings\Application Data\Identities\{C338FD2A-7C70-41A1-81FB-F750F077D3DF}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Trojan-Spy.Win32.Zbot.jzb 1
C:\Documents and Settings\Tom\Local Settings\Application Data\Identities\{C338FD2A-7C70-41A1-81FB-F750F077D3DF}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Trojan.Win32.Agent.bxge 1

Selected area has been scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:07:55 AM, on 11/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
O4 - HKLM\..\Run: [GuideMenu] C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229742776671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229742761937
O16 - DPF: {7511EAA8-D4A8-411F-B392-F24CAC59CA32} (DSK_LOGIN Control) - https://www.newphysicianlink.org/DSK_LOGINProj1.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://70.243.54.6/Remote/msrdp.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=26688
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/c...cab?v=1,0,0,37
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 11675 bytes


So far, as mentioned before, windows update is now functioning again and the starting and closing of windows is running a little faster. Under my wife's user account (not mine interestingly) when she tries to user her favorites in IE, the pointer tends to have a delay and jumps around while she tries to select a bookmark. If she moves one direction at a time and pauses between direction changes it is usable.
GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
08-Nov-2009, 11:21 AM #11
Update on how computer is running
Noticed after my last post, that I had lost sound. I believe it had something to do with an optional hardware update on my SB Audigy Card. I uninstalled the program and reinstalled it and sound has returned. Just in case it matters, here is the latest HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:00 AM, on 11/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
O4 - HKLM\..\Run: [GuideMenu] C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CaPPcl] C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAAntiSpyware.exe /scan /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229742776671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229742761937
O16 - DPF: {7511EAA8-D4A8-411F-B392-F24CAC59CA32} (DSK_LOGIN Control) - https://www.newphysicianlink.org/DSK_LOGINProj1.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://70.243.54.6/Remote/msrdp.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=26688
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/c...cab?v=1,0,0,37
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 12025 bytes
muppy03's Avatar
Senior Member with 1,323 posts.
  
Join Date: Jun 2006
Location: Australia
Experience: gettin there
08-Nov-2009, 05:50 PM #12
1. You can delete the following File(Just the file, not the folder)

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\uninstall.exe

2. You also appear to have infected emails in your Deleted items of Outlook express. I cannot pinpoint what they are. Since it is deleted mail I would recommend emptying the folders.

C:\Documents and Settings\Tom\Local Settings\Application Data\Identities\{C338FD2A-7C70-41A1-81FB-F750F077D3DF}\Microsoft\Outlook Express\Deleted Items.dbx

C:\Documents and Settings\Tom\Local Settings\Application Data\Identities\{C338FD2A-7C70-41A1-81FB-F750F077D3DF}\Microsoft\Outlook Express\Deleted Items.dbx

3. Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 16.
  • Go to Java Site
  • Click to Download Java SE Runtime Environment (JRE) 6 Update 16
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says "jre-6u16-windows-i586.exe" and save the downloaded file to your desktop.
  • Go to Start => Control Panel => Add or Remove Programs
  • Uninstall all old versions of Java (Java 3 Runtime Environment, JRE or JSE) listed below in the code box.
    Code:
    Java(TM) 6 Update 11
  • Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
  • Reboot your computer

4. Update Adobe Reader
Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version. Adobe Reader 9.
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

5. This next step is your choice. The below items I am getting you to fix with HJT are for programs that do not need to start up when you turn your computer on. Doing the below step WILL NOT UNINSTALL these programs ONLY stop them from running at startup. All will be available when you need them. The bonus is it will make your startup time a bit shorter

Open Hijack This and select Do a System Scan Only place a check next to the below lines if still present
  • O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
    O4 - HKLM\..\Run: [ScanSoft OmniPage SE 4.0-reminder] "C:\Program Files\ScanSoft\OmniPageSE4.0\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\OmniPageSE4.0\Ereg\ereg.ini"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

Once selected close all windows except HJT an click on Fix Checked

6. Try running ATF cleaner when signed into your wifes account and see if it makes a difference.

Please reply when the above is done with a NEW HJT and another update on how things are running.
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GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
09-Nov-2009, 01:33 AM #13
Here's the new HJT log. I ran ATF Cleaner on my wife's account, but the "jerky" motion persists when trying to use the favorites tab. I will post again tomorrow an update ast to how things are running. Need some sleep.....

Thanks!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:26:30 AM, on 11/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe
C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\eTrust Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [GuideMenu] C:\Program Files\Corel\Corel GuideMenu\GuideMenu.exe -hide
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229742776671
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229742761937
O16 - DPF: {7511EAA8-D4A8-411F-B392-F24CAC59CA32} (DSK_LOGIN Control) - https://www.newphysicianlink.org/DSK_LOGINProj1.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://70.243.54.6/Remote/msrdp.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} (AxRUploadControl Object) - http://www.imagestation.com/common/c...cab?v=1,0,0,37
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPCtlPriv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 10422 bytes
muppy03's Avatar
Senior Member with 1,323 posts.
  
Join Date: Jun 2006
Location: Australia
Experience: gettin there
09-Nov-2009, 02:25 AM #14
Quote:
but the "jerky" motion persists when trying to use the favorites tab
Very odd and unexplainable that it would only do this on one tab?


Other than that your logs look good!! Post back when you are ready and if all is good we will proceed with the all clean.
GSRDPM's Avatar
Member with 58 posts.
  
Join Date: Aug 2004
Experience: Beginner
11-Nov-2009, 11:00 PM #15
Thumbs up Looks good
Well, the Mrs and I have been using the computer the past couple of days and we have not run into any porblems other than the mysterious jumping pointer when accessing the Favorites shortcut/tab (the one with the star on the left). I just realized today that it does this with all users. (I just access favorites from the menu bare above it and that works fine.) so I never noticed it myself. I did have to download a patch for my sound card and some other microsoft updates and was wondering if you could just check one filnal log and give me the all clear becore we mark this solved. I really appreciate all your help and if all is good, feel free to mark this thread solved.

Thanks again!
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