Hi, new here would love your help
I picked up a virus of some sort which my AVG picked up as win 32/heur
On startup I have a black screen with explorer open but no toolbars, icons or system tray.
I can start task manager and find the following processes are open:
b.exe
msa.exe
and sometimes...
net.net
restorer32_a.exe
sprtcmd.exe
VRT4681.tmp
3314127.exe
Having googled these most seem to be virus related or similar. The AVG scan no longer works, Ad-aware 'failed to connect to service', IE and Chrome both crash.
I tried to follow instructions to use regedit.exe but it cannot be found apparently.
Any ideas?
Any help very much appreciated
