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Solved: Pages load slow

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karebear's Avatar
Senior Member with 135 posts.
  
Join Date: Dec 2002
05-Nov-2009, 05:34 AM #1
Pages load slow
Hi,
I have been having alot of trouble with webpages taking forever to load. drives me nuts.
I dont remember how to get into what starts up when I boot my computer so I can turn things off. I am thinking this is the problem. I have XP, Cable connection, pretty old computer,
at least 5 years old. I really dont want to buy a new one, but dont know how much more of this I can take. any suggestions?
thanks.
karebear
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spitfire7001's Avatar
Junior Member with 17 posts.
  
Join Date: Nov 2009
Experience: Einstein
05-Nov-2009, 07:53 AM #2
Quote:
Originally Posted by karebear View Post
Hi,
I have been having alot of trouble with webpages taking forever to load. drives me nuts.
I dont remember how to get into what starts up when I boot my computer so I can turn things off. I am thinking this is the problem. I have XP, Cable connection, pretty old computer,
at least 5 years old. I really dont want to buy a new one, but dont know how much more of this I can take. any suggestions?
thanks.
karebear
Sounds like a virus, hard drive problem or just a case of old computer.

To access startup items, click start then Run..., type in msconifg and hit enter.

I would strongly suggest to run a utility called combofix. Find it on google, gets rid of hefty virus really fast.

Also run a CHKDSK on your HD, do this by going to My computer, right click on your hard drive (Usually C: drive), go to properties, click the Tools tabs. Click Check now, check both options and it will ask your if you want to do this on restart. Hit yes and restart your computer, this will help a cluttered hard drive run more smooth.
Saga Lout's Avatar
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05-Nov-2009, 11:31 AM #3
Quote:
Originally Posted by spitfire7001 View Post
Sounds like a virus, hard drive problem or just a case of old computer.

To access startup items, click start then Run..., type in msconifg and hit enter.

I would strongly suggest to run a utility called combofix. Find it on google, gets rid of hefty virus really fast.

Also run a CHKDSK on your HD, do this by going to My computer, right click on your hard drive (Usually C: drive), go to properties, click the Tools tabs. Click Check now, check both options and it will ask your if you want to do this on restart. Hit yes and restart your computer, this will help a cluttered hard drive run more smooth.

Sorry to take issue here but (a) the correct sytax is msconfig and (b) it's a tad risky recommending ComboFix to a poster with little experience. In my opinion, it's safer to recommend CCleaner from http://www.piriform.com to de-clutter and MalwareBytes from http://www.malwarebytes.com to sniff out the malware.
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Saga Lout
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spitfire7001's Avatar
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05-Nov-2009, 02:32 PM #4
Quote:
Originally Posted by Saga Lout View Post

Sorry to take issue here but (a) the correct sytax is msconfig and (b) it's a tad risky recommending ComboFix to a poster with little experience. In my opinion, it's safer to recommend CCleaner from http://www.piriform.com to de-clutter and MalwareBytes from http://www.malwarebytes.com to sniff out the malware.

How much experience do you need to double click an executable with no install.....

Anyways since this guy knows everything take his advice.
flavallee's Avatar
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05-Nov-2009, 03:13 PM #5
karebear:

Right-click MY COMPUTER, then click Properties.

What's listed for the processor type and speed and the amount of RAM?

Double-click MY COMPUTER, right-click the C drive icon, then click Properties.

What's listed for the hard drive size and the amount of free space?

Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

How many entries have a checkmark?

Press Ctrl-Alt-Delete at the same time to open Windows Task Manager, then click Processes(tab).

How many running processes are there?

---------------------------------------------------------------
karebear's Avatar
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Join Date: Dec 2002
06-Nov-2009, 11:15 AM #6
Thank you all for your suggestions. I am going to try all of them and see if it helps.
I will let ya know if it does. So you think combofix would be to advanced for me?
I do know my way around a computer some.
thanks,
Karebear
karebear's Avatar
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06-Nov-2009, 11:22 AM #7
also, I have AMD processor, and it says
1.4 GHz, 496 MB ram
I have 2 drives, on my C i have 26 GB of free space, and on my E drive I have 59 GB of free space.
19 things are checked marked in my start up, probably some I dont need. I only unchecked the things I knew would be ok to uncheck.
Its showing 55 processes running. I do have a 2 browsers open right now, and my computer. what the heck else could be in there running?
thanks again.
karebear
Saga Lout's Avatar
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06-Nov-2009, 12:01 PM #8
Quote:
Originally Posted by karebear View Post
Thank you all for your suggestions. I am going to try all of them and see if it helps.
I will let ya know if it does. So you think combofix would be to advanced for me?
I do know my way around a computer some.
thanks,
Karebear

ComboFix is a lot more than clicking on an executable file. In my view, there are steps that can be taken to peel layers of malware down bit by bit rather than pitching in with sufch a powerful tool at the outset. You'll benefit greatly from a memory upgrade and on fact with a fairly small processor and low memory, you may not have malware problems at all. Take the online memory scan at http://www.crucial.com and see what you can upgrade to and how much it would cost.
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karebear's Avatar
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06-Nov-2009, 02:44 PM #9
Its showing I have an empty slot for more memory. do you think it is worth investing
in more memory? would this help pages load faster? I also ran the malware and it did find some viruses on my computer.
flavallee's Avatar
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06-Nov-2009, 05:01 PM #10
karebear:

I have to concur with Saga Lout about using ComboFix. Don't use it without the assistance and guidance of a yellow shield malware expert.

Adding another 512 MB of RAM is definitely a good idea.

19 checked startup items and 55 running processes is too many. That startup load can definitely use some trimming down.

Go here and click the green icon to download HijackThis 2.0.2. Close all open windows, then install it. Run a scan with it - which will take 30 seconds or less. Save the resulting log in Notepad. Return here, then copy-and-paste the entire log here.

---------------------------------------------------------------
karebear's Avatar
Senior Member with 135 posts.
  
Join Date: Dec 2002
06-Nov-2009, 08:15 PM #11
hjt log
Yeah it seemed like alot to me too. here is my HJT log. thank you for
looking at it.
karebear


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:39 PM, on 11/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\SK9910DM.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\NewSoft\Smart Start UP\PnPDetect.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Lock\ILSvc.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\mom\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\mom\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\mom\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\mom\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\mom\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\mom\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ERBHOMasterObject Class - {5A15CA85-DAB9-456c-95ED-06C6E3885C2A} - C:\Program Files\ExitReality\Webspace\System\ExitRealityHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CPrintEnhancer Object - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Program Files\HP\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [PCTVOICE] "pctspk.exe"
O4 - HKLM\..\Run: [nwiz] "nwiz.exe " /install
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] "SK9910DM.EXE"
O4 - HKLM\..\Run: [CTHelper] "CTHELPER.EXE"
O4 - HKLM\..\Run: [IPPDetect] "IPP4Detect.exe"
O4 - HKLM\..\Run: [Smart Start UP] "C:\Program Files\NewSoft\Smart Start UP\PnPDetect.exe " /Automation
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360 Premier Edition\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [73257811466259418521132921121980] C:\Program Files\Antivirus 2009\av2009.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Visit in &3D using ExitReality - http://3d.exitreality.com/TransmogrifyPage.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Fling File Transfer (FlingService) - NCH Software - C:\Program Files\NCH Software\Fling\fling.exe
O23 - Service: Google Update Service (gupdate1ca252e9ce6b2d0) (gupdate1ca252e9ce6b2d0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Internet Lock Service (INETLOCKSVC) - TopLang Software - C:\Program Files\Internet Lock\ILSvc.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 12908 bytes
Phantom010's Avatar
Computer Specs
Distinguished Member with 11,710 posts.
  
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
06-Nov-2009, 09:50 PM #12
Your computer is infected. Please click on the Report button and kindly ask to be moved to the Malware Removal forum.
Saga Lout's Avatar
Distinguished Member with 2,711 posts.
  
Join Date: Sep 2004
Location: Newport Pagnell, England
Experience: Intermediate
07-Nov-2009, 01:57 AM #13
Before you disappear to the other Forum, Karebear, I say a big yes to that memory upgrade - it will make a huge difference to add another 512Mb.

I also can't help noticing yet another HJT log showing an infected system supposedly guarded by Norton. Incredible!
flavallee's Avatar
Computer Specs
Trusted Advisor with 25,671 posts.
  
Join Date: May 2002
Location: Hillsborough county, Florida
Experience: Advanced
07-Nov-2009, 06:44 AM #14
This log entry is definitely a problem:

O4 - HKCU\..\Run: [73257811466259418521132921121980] C:\Program Files\Antivirus 2009\av2009.exe

It's associated with a rogue security program.

-----------------------------------------------------------------

Get rid of Lavasoft Ad-Aware and Spybot - Search & Destroy and PC Tools Spyware Doctor and replace them with

Malwarebytes Anti-Malware 1.41

SUPERAntiSpyware 4.29.0.1004

-----------------------------------------------------------------

Your thread is in the "Malware Removal & HijackThis Logs" section now, so you should be getting assistance soon from a yellow shield malware expert.

----------------------------------------------------------------
karebear's Avatar
Senior Member with 135 posts.
  
Join Date: Dec 2002
07-Nov-2009, 07:07 AM #15
thank you
Thank you for everyones help. man that was scary waking up reading these
last posts about my infected computer. I am going to remove the 3 programs
suggested, and download the other two. I wish I knew now my computer got
these viruses so I can stay away from the site I got them.
thanks again,
Karebear
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