[jaxstraw]

My computer has been infected with Personal Guard 2009. Also Spyware Doctor.... Here is my HJT log.... What should I do next ?Thanks in advance.....


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:06:54 PM, on 11/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\SiteAdvisor\6021\SiteAdv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Personal Guard 2009\personalguard.exe
C:\WINDOWS\system32\winsc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\DellSupport\DSAgnt.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\Autobahn\autobahn.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Documents and Settings\Daniel\Local Settings\Application Data\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://local.swarmcast.net:8001/proxy.pac
F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe helh.oso vtfeb
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O2 - BHO: (no name) - {1FD79A59-37B1-459B-9097-09F9FAB8A523} - (no file)
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6021\SiteAdv.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [roresuzeh] Rundll32.exe "c:\windows\system32\loviheti.dll",a
O4 - HKLM\..\Run: [personalguard] C:\Program Files\Personal Guard 2009\personalguard.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Daniel\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: autobahn.lnk = C:\Program Files\Autobahn\autobahn.exe
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: c:\windows\system32\loviheti.dll,lomehane.dll
O21 - SSODL: SysNet - {AD926EF3-AE02-4C8B-956C-17264DC9629C} - C:\Documents and Settings\All Users\Microsoft AData\sysnet.dll
O21 - SSODL: bahadifal - {dd5db59c-d870-4e8c-857f-b8863522c0e7} - c:\windows\system32\loviheti.dll
O22 - SharedTaskScheduler: tokatiluy - {dd5db59c-d870-4e8c-857f-b8863522c0e7} - c:\windows\system32\loviheti.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 11588 bytes

[NeonFx]

Hello there Welcome to the Tech Support Guy forums.
My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me.

Please note the following:

• The fixes are specific to your problem and should only be used on this machine.
• Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
• It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Step 1

Download OTS to your Desktop

• Close ALL OTHER PROGRAMS.
• Double-click on OTS.exe to start the program.
• Check the box that says Scan All Users
• Under Additional Scans check the following:
  
  • Reg - Desktop Components
  • Reg - Disabled MS Config Items
  • Reg - NetSvcs
  • Reg - Shell Spawning
  • Reg - Uninstall List
  • File - Lop Check
  • File - Purity Scan
  • Evnt - EvtViewer (last 10)
  
  
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

To ensure that I get all the information this log will need to be attached. If it is too large to attach then upload it to Dropio and post the sharing link/url (The Drop's URL will be similar to : http:://drop.io/daerk)

Step 2

Download RootRepeal from one of the following locations and save it to your desktop:

Link 1
Link 2
Link 3

• Double click to start the program
• Click on the Report tab at the bottom of the program window
• Click the button
• In the Select Scan dialog, check:
  
  • Drivers
  • Files
  • Processes
  • SSDT
  • Stealth Objects
  • Hidden Services
  • Shadow SSDT
  
  
• Click the OK button
• In the next dialog, select all drives showing
• Click OK to start the scan

  Note: The scan can take some time. DO NOT run any other programs while the scan is running
  

• When the scan is complete, click the button and save the report to your Desktop as RootRepeal.txt
• Go to File, then Exit to close the program

If the report is not too long, post the contents of RootRepeal.txt in your next reply. If the report is very long, it will not be complete if you post it, so please attach it to your reply instead.

[jaxstraw]

Here are the reports from the two scans:

[NeonFx]

If you received a copy of my first reply in your email before I deleted it, please disregard it. Do the following instead:

Spyware Doctor is a legitimate program. Did the malware install it on your system or did you?

Let's get rid of the bad stuff I see

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the following

[Kill All Processes]
[Unregister Dlls]
[Processes - Safe List]
YY -> personalguard.exe -> C:\Program Files\Personal Guard 2009\personalguard.exe
YY -> winsc.exe -> C:\WINDOWS\system32\winsc.exe
YY -> autobahn.exe -> C:\Program Files\Autobahn\autobahn.exe
[Modules - Safe List]
YY -> lomehane.dll -> C:\WINDOWS\system32\lomehane.dll
YY -> loviheti.dll -> C:\WINDOWS\system32\loviheti.dll
[Registry - Safe List]
< HOSTS File > (784 bytes and 22 lines) -> C:\WINDOWS\system32\drivers\etc\hosts
YN -> Reset Hosts -> 
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {1FD79A59-37B1-459B-9097-09F9FAB8A523} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> {7E853D72-626A-48EC-A868-BA8D5E23E045} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-291889160-3308366152-646484221-1005\] > -> HKEY_USERS\S-1-5-21-291889160-3308366152-646484221-1005\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> "personalguard" -> C:\Program Files\Personal Guard 2009\personalguard.exe [C:\Program Files\Personal Guard 2009\personalguard.exe]
YY -> "roresuzeh" -> C:\WINDOWS\System32\loviheti.DLL [Rundll32.exe "c:\windows\system32\loviheti.dll",a]
< All Users Startup Folder > -> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
YY -> C:\Documents and Settings\All Users\Start Menu\Programs\Startup\autobahn.lnk -> C:\Program Files\Autobahn\autobahn.exe
< Internet Explorer Extensions [HKEY_USERS\.DEFAULT\] > -> HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}" [HKLM] -> [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-18\] > -> HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}" [HKLM] -> [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-21-291889160-3308366152-646484221-1005\] > -> HKEY_USERS\S-1-5-21-291889160-3308366152-646484221-1005\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}" [HKLM] -> [Reg Error: Key error.]
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
*AppInit_DLLs* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls
YY -> c:\windows\system32\loviheti.dll -> C:\WINDOWS\system32\loviheti.dll
YY -> lomehane.dll -> C:\WINDOWS\System32\lomehane.dll
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
*Shell* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell
YN -> rundll32.exe -> 
YY -> helh.oso -> C:\WINDOWS\System32\helh.oso
YN -> vtfeb -> 
< Winlogon settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
< SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YY -> "{dd5db59c-d870-4e8c-857f-b8863522c0e7}" [HKLM] -> C:\WINDOWS\system32\loviheti.dll [bahadifal]
YY -> "{AD926EF3-AE02-4C8B-956C-17264DC9629C}" [HKLM] -> C:\Documents and Settings\All Users\Microsoft AData\sysnet.dll [SysNet]
< SharedTaskScheduler [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler
YY -> "{dd5db59c-d870-4e8c-857f-b8863522c0e7}" [HKLM] -> C:\WINDOWS\system32\loviheti.dll [tokatiluy]
[Registry - Additional Scans - Safe List]
< Uninstall List [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
YN -> Autobahn -> Autobahn
YN -> Personal Guard 2009 -> Personal Guard 2009
[Files/Folders - Created Within 30 Days]
NY ->  C:\Program Files\Personal Guard 2009 -> C:\Program Files\Personal Guard 2009
NY -> Microsoft AData -> C:\Documents and Settings\All Users\Microsoft AData
[Files/Folders - Modified Within 30 Days]
NY -> gonalxly.job -> C:\WINDOWS\tasks\gonalxly.job
NY -> newogike -> C:\WINDOWS\System32\newogike
NY -> spoov.exe -> C:\WINDOWS\spoov.exe
NY -> certsystem.exe -> C:\WINDOWS\certsystem.exe
NY -> regred.exe -> C:\WINDOWS\regred.exe
NY -> usexplorer.exe -> C:\WINDOWS\usexplorer.exe
NY -> securits.com -> C:\WINDOWS\securits.com
NY -> microsoftdef.dll -> C:\WINDOWS\microsoftdef.dll
NY -> helh.oso -> C:\WINDOWS\System32\helh.oso
NY -> winsc.exe -> C:\WINDOWS\System32\winsc.exe
NY -> logon.exe -> C:\WINDOWS\System32\logon.exe
[Files - No Company Name]
NY -> autorun.inf -> C:\WINDOWS\System32\autorun.inf
NY -> sinebewa.dll -> C:\WINDOWS\System32\sinebewa.dll
NY -> lomehane.dll -> C:\WINDOWS\System32\lomehane.dll
NY -> fabokenu.dll -> C:\WINDOWS\System32\fabokenu.dll
NY -> loviheti.dll -> C:\WINDOWS\System32\loviheti.dll
NY -> yatevipi.dll -> C:\WINDOWS\System32\yatevipi.dll
NY -> vuseyiju.dll -> C:\WINDOWS\System32\vuseyiju.dll
NY -> jahomayo.dll -> C:\WINDOWS\System32\jahomayo.dll
NY -> silohuru.dll -> C:\WINDOWS\System32\silohuru.dll
NY -> tefifohi.dll -> C:\WINDOWS\System32\tefifohi.dll
[Custom Items]
:files
C:\Program Files\Autobahn
:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_Dlls"=""
:end
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

STEP 2

Run OTS again and click on the Quick Scan button at the top. Attach the results of this scan in your next reply.

[jaxstraw]

When I pasted the fix and clicked Run Fix it ran its course and tried to reboot, but froze. I had to shut the machine down by holding in the power button. No .txt log file showed up, instead a folder

c:\_OTS\MovedFiles\11062009_175326\

with 4mb of data. What should I do with that?


And here's the OTS Quick scan . . . attached.

[NeonFx]

Please try running the same fix again. It should be much quicker now and not freeze your computer.

[jaxstraw]

Ran much smoother this time . . Attached are the fix log and the quick scan log . . .

[NeonFx]

Alright. We're looking better but there's still some more there. Please do the following:

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the following

[Unregister Dlls]
[Registry - Safe List]
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
*AppInit_DLLs* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls
YN -> lomehane.dll -> 
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
[Files/Folders - Modified Within 14 Days]
NY -> rsyyoeud.job -> C:\WINDOWS\tasks\rsyyoeud.job
NY -> newogike -> C:\WINDOWS\System32\newogike
NY -> dckp.suo -> C:\WINDOWS\System32\dckp.suo
[Files - No Company Name]
NY -> rsyyoeud.job -> C:\WINDOWS\tasks\rsyyoeud.job
NY -> newogike -> C:\WINDOWS\System32\newogike
NY -> lepopoka.dll -> C:\WINDOWS\System32\lepopoka.dll
NY -> wivagoge.dll -> C:\WINDOWS\System32\wivagoge.dll
NY -> gofipina.dll -> C:\WINDOWS\System32\gofipina.dll
NY -> kokalego.dll -> C:\WINDOWS\System32\kokalego.dll
[File - Lop Check]
NY ->  rsyyoeud.job -> C:\WINDOWS\Tasks\rsyyoeud.job
[Custom Items]
:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_Dlls"=""
:end
[Empty Temp Folders]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

STEP 2

Run OTS again and click on the Quick Scan button at the top. Attach the results of this scan in your next reply.


Also, did you want Spyware Doctor removed as well? It is a legitimate program, probably installed to fool you into thinking the other one was good as well.

[jaxstraw]

Spyware Doctor is something I downloaded to try to fight the personal guard2009. I think I would prefer not to have it... Is that what you would recommend?

New fix log and quick scan log are attached

[NeonFx]

Nope, it's a good program. If you wish to uninstall it do so by going to Start > Control Panel > Add/Remove programs.

It seems we managed to kill it Let's do the following:

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the following

[Unregister Dlls]
[Registry - Safe List]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "roresuzeh" -> C:\WINDOWS\System32\lepopoka.DLL [Rundll32.exe "c:\windows\system32\lepopoka.dll",a]
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
*AppInit_DLLs* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls
YN -> c:\windows\system32\lepopoka.dll -> C:\WINDOWS\System32\lepopoka.dll
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
< SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YN -> "{85423116-c0d6-4023-96d6-2e786f294df0}" [HKLM] -> C:\WINDOWS\System32\lepopoka.dll [dakirujen]
< SharedTaskScheduler [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler
YN -> "{85423116-c0d6-4023-96d6-2e786f294df0}" [HKLM] -> C:\WINDOWS\System32\lepopoka.dll [tokatiluy]
[Custom Items]
:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_Dlls"=""
:end
[ClearAllRestorePoints]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

STEP 2

Run MalwareBytes AntiMalware

• Update it by clicking on the Update tab and then on the button.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan. Scan all of your harddrives.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

STEP 3

Run OTS again and click on the Quick Scan button at the top. Attach the results of this scan in your next reply.

[jaxstraw]

Good Morning . . .

Attached are the fix log, MBAM log and quick scan log..


Also, 3 random files have appeared on my desk top. settings.dat, thumbs.db, and $$$_PSM_TNS.$$$ The last two are transparent.

Thanks

[NeonFx]

Your OTS log is clean

settings.dat belongs to RootRepeal and the other two will be hidden again when we clean up.

I want to run an online scan to be absolutely sure you're clean. This will take a while but it's well worth it as it can often find things all other scanners will miss.

STEP 1

Before we do, I need you to update Internet Explorer to IE8. Even if you don't use it, we need to have it updated as its components are deeply connected with Windows itself.

Please go here to download the installer:

http://www.microsoft.com/windows/internet-explorer/


STEP 2

The online scanner uses Java, so I will need you to download and install the latest version for that.

Please go here to download the installer:

http://java.com/en/download/index.jsp


STEP 3

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.



2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.


The program will then begin downloading and installing and will also update the database.


Please be patient as this can take quite a long time to download.

• Once the update is complete, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
  • Spyware, adware, dialers, and other riskware
  • Archives
  • E-mail databases
  
  
• Click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View report... at the bottom.
• Click the Save report... button.
  
  
• Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

[jaxstraw]

Here is the online scan report:


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, November 8, 2009
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, November 07, 2009 21:18:06
Records in database: 3172036
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Objects scanned: 130149
Threats found: 6
Infected objects found: 8
Suspicious objects found: 0
Scan duration: 04:49:20


File name / Threat / Threats count
C:\Documents and Settings\Daniel\My Documents\Downloads\MPC-6[1].4.9.exe Infected: not-a-virus:AdWare.Win32.Agent.lmz 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\6DJ7OEZ3\install[1].exe Infected: Packed.Win32.Tdss.c 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\IU9HBPC0\152[1].exe Infected: Backdoor.Win32.Agent.wci 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ML1B59UJ\load-full[1].exe Infected: Packed.Win32.TDSS.aa 1
C:\_OTS\MovedFiles\11062009_175326\C_WINDOWS\system32\loviheti.dll Infected: Packed.Win32.TDSS.aa 1
C:\_OTS\MovedFiles\11062009_193827\C_WINDOWS\System32\logon.exe Infected: Trojan.Win32.Vilsel.ljz 1
C:\_OTS\MovedFiles\11062009_193827\C_WINDOWS\System32\tefifohi.dll Infected: Packed.Win32.TDSS.aa 1
C:\_OTS\MovedFiles\11062009_204321\C_WINDOWS\System32\dckp.suo Infected: Trojan.Win32.Agent.darj 1

Selected area has been scanned.


~~~~~~~~~~~~~~~~~~~
Also, I am getting a warning say that a script is not running properly

Script: chrome://safe/content/framework.js:1102

[NeonFx]

Please do the following to get rid of what Kaspersky found.

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the following

[Unregister Dlls]
[Custom Items]
:files
C:\Documents and Settings\Daniel\My Documents\Downloads\MPC-6[1].4.9.exe
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\*.* /s
:end
[Empty Temp Folders]
[ClearAllRestorePoints]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

How's the computer running?

[jaxstraw]

Attached is the latest fix log...

Thanks so much for your assistance! My computer is running very well. I still have those three random files on my desktop. Should I just delete them?

Also, when I was trying to get my computer to boot up and run Windows(before I started this thread, I had another thread going

http://forums.techguy.org/windows-xp...rd-killed.html )

I chaged some of the BIOS settings in order to get the machine to boot from the Dell reinstallation disc in the CD drive... How should I reset these? Right now, I have to hit F1 to get Windows to load.