I have a reoccurring virus claim that pops and wont let me remove it. It tells me I have no anti virus and I must run there program to make it better.. It will not let me do anything until I restart my computer. then it goes away for a while... One of them shows up under the name pcdefender. Here is my hijack this log. Any help with my trouble would be greatly appreciated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:37:45 PM, on 11/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\Imgtask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security 14\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Teresa Nugent\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5070103
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.alltel.net/newuser/benefits/
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100
www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100
www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100
www.getavplusnow.com
O1 - Hosts: 74.125.45.100
www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 64.86.16.97 google.ae
O1 - Hosts: 64.86.16.97 google.as
O1 - Hosts: 64.86.16.97 google.at
O1 - Hosts: 64.86.16.97 google.az
O1 - Hosts: 64.86.16.97 google.ba
O1 - Hosts: 64.86.16.97 google.be
O1 - Hosts: 64.86.16.97 google.bg
O1 - Hosts: 64.86.16.97 google.bs
O1 - Hosts: 64.86.16.97 google.ca
O1 - Hosts: 64.86.16.97 google.cd
O1 - Hosts: 64.86.16.97 google.com.gh
O1 - Hosts: 64.86.16.97 google.com.hk
O1 - Hosts: 64.86.16.97 google.com.jm
O1 - Hosts: 64.86.16.97 google.com.mx
O1 - Hosts: 64.86.16.97 google.com.my
O1 - Hosts: 64.86.16.97 google.com.na
O1 - Hosts: 64.86.16.97 google.com.nf
O1 - Hosts: 64.86.16.97 google.com.ng
O1 - Hosts: 64.86.16.97 google.ch
O1 - Hosts: 64.86.16.97 google.com.np
O1 - Hosts: 64.86.16.97 google.com.
pr
O1 - Hosts: 64.86.16.97 google.com.qa
O1 - Hosts: 64.86.16.97 google.com.sg
O1 - Hosts: 64.86.16.97 google.com.tj
O1 - Hosts: 64.86.16.97 google.com.tw
O1 - Hosts: 64.86.16.97 google.dj
O1 - Hosts: 64.86.16.97 google.de
O1 - Hosts: 64.86.16.97 google.dk
O1 - Hosts: 64.86.16.97 google.dm
O1 - Hosts: 64.86.16.97 google.ee
O1 - Hosts: 64.86.16.97 google.fi
O1 - Hosts: 64.86.16.97 google.fm
O1 - Hosts: 64.86.16.97 google.fr
O1 - Hosts: 64.86.16.97 google.ge
O1 - Hosts: 64.86.16.97 google.gg
O1 - Hosts: 64.86.16.97 google.gm
O1 - Hosts: 64.86.16.97 google.gr
O1 - Hosts: 64.86.16.97 google.ht
O1 - Hosts: 64.86.16.97 google.ie
O1 - Hosts: 64.86.16.97 google.im
O1 - Hosts: 64.86.16.97 google.in
O1 - Hosts: 64.86.16.97 google.it
O1 - Hosts: 64.86.16.97 google.ki
O1 - Hosts: 64.86.16.97 google.la
O1 - Hosts: 64.86.16.97 google.li
O1 - Hosts: 64.86.16.97 google.lv
O1 - Hosts: 64.86.16.97 google.ma
O1 - Hosts: 64.86.16.97 google.ms
O1 - Hosts: 64.86.16.97 google.mu
O1 - Hosts: 64.86.16.97 google.mw
O1 - Hosts: 64.86.16.97 google.nl
O1 - Hosts: 64.86.16.97 google.no
O1 - Hosts: 64.86.16.97 google.nr
O1 - Hosts: 64.86.16.97 google.nu
O1 - Hosts: 64.86.16.97 google.pl
O1 - Hosts: 64.86.16.97 google.pn
O1 - Hosts: 64.86.16.97 google.pt
O1 - Hosts: 64.86.16.97 google.ro
O1 - Hosts: 64.86.16.97 google.ru
O1 - Hosts: 64.86.16.97 google.rw
O1 - Hosts: 64.86.16.97 google.sc
O1 - Hosts: 64.86.16.97 google.se
O1 - Hosts: 64.86.16.97 google.sh
O1 - Hosts: 64.86.16.97 google.si
O1 - Hosts: 64.86.16.97 google.sm
O1 - Hosts: 64.86.16.97 google.sn
O1 - Hosts: 64.86.16.97 google.st
O1 - Hosts: 64.86.16.97 google.tl
O1 - Hosts: 64.86.16.97 google.tm
O1 - Hosts: 64.86.16.97 google.tt
O1 - Hosts: 64.86.16.97 google.us
O1 - Hosts: 64.86.16.97 google.vu
O1 - Hosts: 64.86.16.97 google.ws
O1 - Hosts: 64.86.16.97 google.co.ck
O1 - Hosts: 64.86.16.97 google.co.id
O1 - Hosts: 64.86.16.97 google.co.il
O1 - Hosts: 64.86.16.97 google.co.in
O1 - Hosts: 64.86.16.97 google.co.jp
O1 - Hosts: 64.86.16.97 google.co.kr
O1 - Hosts: 64.86.16.97 google.co.ls
O1 - Hosts: 64.86.16.97 google.co.ma
O1 - Hosts: 64.86.16.97 google.co.nz
O1 - Hosts: 64.86.16.97 google.co.tz
O1 - Hosts: 64.86.16.97 google.co.ug
O1 - Hosts: 64.86.16.97 google.co.uk
O1 - Hosts: 64.86.16.97 google.co.za
O1 - Hosts: 64.86.16.97 google.co.zm
O1 - Hosts: 64.86.16.97 google.com
O1 - Hosts: 64.86.16.97 google.com.af
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: UrlHelper Class - {474597C5-AB09-49d6-A4D5-2E8D7341384E} - C:\Program Files\iMesh Applications\iMesh MediaBar\iMeshIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: iMesh MediaBar - {B7D3E479-CC68-42B5-A338-938ECE35F419} - C:\Program Files\iMesh Applications\iMesh MediaBar\iMeshMediaBar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ImgTask] C:\WINDOWS\Imgtask.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 14\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\RunOnce: [rmoc3260.dll OCX] regsvr32.exe /s "C:\WINDOWS\system32\rmoc3260.dll" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [rmoc3260.dll OCX] regsvr32.exe /s "C:\WINDOWS\system32\rmoc3260.dll" (User 'Default user')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In -
https://my.garmin.com/static/m/cab/2...nAxControl.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -
https://activatemydsl.verizon.net/sd...0Installer.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) -
http://picture.vzw.com/activex/Veriz...oadControl.cab
O16 - DPF: {CEDDF50D-9FA7-41A8-BCD0-6350D1ED2306} (SecurityManager Class) -
https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O16 - DPF: {EFD3EA56-234D-4240-90EA-CC9FA3AF5A01} (ConnectivityTester Class) -
https://care.alltel.com/lwp/static/i...ELControls.cab
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Apps\Dell Game Console\GameConsoleService.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Unknown owner - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Windows Installer (MSIServer) - Unknown owner - C:\WINDOWS\system32\msiexec.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Unknown owner - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
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End of file - 14316 bytes