Live Chat & Podcast Sunday at 12:00PM Eastern!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Malware Removal & HijackThis Logs
Tag Cloud
acer audio boot bsod computer connection crash dell display driver drivers error firefox freeze google hard disk hard drive hardware hijackthis internet keyboard laptop linksys macro malware network outlook outlook 2003 outlook 2007 password problem realtek recovery redirect server slow trojan usb video virus vista vpn windows windows 7 windows 7 64 bit windows vista windowsxp windows xp wireless youtube
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > Malware Removal & HijackThis Logs >
Solved: Computer is running very slow

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
fliime's Avatar
Senior Member with 239 posts.
  
Join Date: Dec 2003
Location: Toronto, Canada
Experience: Advanced
20-Nov-2009, 09:42 PM #1
Computer is running very slow
So, for the last 3-4 days, I am noticing my computer is running very slow, using windows xp. Malware bytes found nothing, but even opening windows office, or other programs, much slower than usual. Internet really drags on as well. Would appreciate any feedback.
Thanks



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:33:58 AM, on 11/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\SpeedswitchXP\SpeedswitchXP.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Anthony Cugliari\Desktop\HiJackThis(2).exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [SpeedswitchXP] C:\Program Files\SpeedswitchXP\SpeedswitchXP.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 6091 bytes
Register for free to hide this ad!
cybertech's Avatar
Computer Specs
Moderator with 68,901 posts.
  
Join Date: Apr 2002
Location: Washington State
06-Dec-2009, 04:38 PM #2
Nothing odd jumps out.




Download OTS.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTS on your desktop.
  1. Close any open browsers.
  2. If your Real protection or Antivirus intervenes with OTS, allow it to run.
  3. Open the OTS folder and double-click on OTS.exe to start the program.
  4. In Additional Scans section put a check in Disabled MS Config Items, Uninstall List and EventViewer logs
  5. Now click the Run Scan button on the toolbar.
  6. The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
  7. When the scan is complete Notepad will open with the report file loaded in it.
  8. Save that notepad file
Use the Reply button, scroll down to the attachments section and attach the notepad file here.

NOTE: The only people who can see attachments in the HJT forum are: the thread starter, Admins & Mods, and HJT Helpers & Trainees.
__________________
Microsoft MVP/Windows - Consumer Security
fliime's Avatar
Senior Member with 239 posts.
  
Join Date: Dec 2003
Location: Toronto, Canada
Experience: Advanced
09-Dec-2009, 04:23 AM #3
thank you for your response!
Attachment Blocked
Attachments in the HJT forum are often designed to solve a specific issue and not meant to be used without instructions specific to your computer. If you want help specific to your computer, please post a HiJackThis Log.
cybertech's Avatar
Computer Specs
Moderator with 68,901 posts.
  
Join Date: Apr 2002
Location: Washington State
10-Dec-2009, 01:26 PM #4
The P2P programs you have installed expose you to risks because of the nature of the P2P file sharing process. File sharing/P2P programs rely on members giving and gaining unrestricted access to computers across the P2P network. This practice can make you vulnerable to data and identity theft. It also exposes you to very malicious worms and trojans. You change those risky default settings to a safer configuration but the act of downloading files from an anonymous source greatly increases your exposure to infection.
__________________
Microsoft MVP/Windows - Consumer Security
cybertech's Avatar
Computer Specs
Moderator with 68,901 posts.
  
Join Date: Apr 2002
Location: Washington State
10-Dec-2009, 01:30 PM #5
What are all of these pictures on your desktop? You should put those in a folder under My Documents. A clean desktop will help your computer run better.


Start OTS. Copy/Paste the information in the Code box below into the pane where it says Paste fix here and then click the Run Fix button.


Code:
[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
YN -> WebBrowser\\"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Trusted Sites Domains [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ -> [Key] 6239 domain(s) found.
YN -> 58 domain(s) and sub-domain(s) not assigned to a zone. -> 
< Trusted Sites Ranges [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\
YN -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\ -> [Key] 77 range(s) found.
< Trusted Sites Domains [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ -> [Key] 4818 domain(s) found.
YN -> 8 domain(s) and sub-domain(s) not assigned to a zone. ->

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix.
Post that information back here.






Please run ESET Online Scanner

Note: You can use IE or FireFox for this scan. You need to disable your current installed Anti-Virus. If you need help with that look here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Please go ESET Online Scanner and click on the ESET Online Scanner button
  • Select the option YES, I accept the Terms of Use then click on Start
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on Start
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
__________________
Microsoft MVP/Windows - Consumer Security
fliime's Avatar
Senior Member with 239 posts.
  
Join Date: Dec 2003
Location: Toronto, Canada
Experience: Advanced
13-Dec-2009, 07:10 AM #6
[Registry - Safe List]
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ created successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\ created successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\ created successfully.
< End of fix log >
OTS by OldTimer - Version 3.1.10.0 fix logfile created on 12132009_130623
fliime's Avatar
Senior Member with 239 posts.
  
Join Date: Dec 2003
Location: Toronto, Canada
Experience: Advanced
13-Dec-2009, 10:08 AM #7
ESET results:
0 files infected
cybertech's Avatar
Computer Specs
Moderator with 68,901 posts.
  
Join Date: Apr 2002
Location: Washington State
14-Dec-2009, 10:52 AM #8
Post your hijackthis log again and let me know if you are still having problems.
fliime's Avatar
Senior Member with 239 posts.
  
Join Date: Dec 2003
Location: Toronto, Canada
Experience: Advanced
15-Dec-2009, 01:45 AM #9
thanks for your help, things are much better !!!

C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\SpeedswitchXP\SpeedswitchXP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Anthony Cugliari\Desktop\HiJackThis(2).exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [SpeedswitchXP] C:\Program Files\SpeedswitchXP\SpeedswitchXP.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 5409 bytes
cybertech's Avatar
Computer Specs
Moderator with 68,901 posts.
  
Join Date: Apr 2002
Location: Washington State
15-Dec-2009, 12:40 PM #10
You should remove all of the tools I requested you to download and/or folders associated with them now. It is pointless to keep these tools around as they are updated so frequently that the tools can be outdated within a few days, sometimes within just hours.


Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore.
  • Click Apply, and then click OK.
System Restore will now be active again.



NEXT
  • Start OTS
  • Click the CleanUp button
    • OTS will download a small file from the Internet. If a security program or firewall warns you of this allow it to download.
    • OTS will delete any tools downloaded and files/folders created and then ask you to reboot so it can remove itself.
  • Click Yes.



Now you should Clean up your PC


You're welcome!
__________________
Microsoft MVP/Windows - Consumer Security
Closed Thread Bookmark and Share   techguy.org/879094

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!


« Previous Thread | Malware Removal & HijackThis Logs | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


Twitter Twitter! | Podcast | Mobile | Advertise
Contact Us - HelpOnThe.Net - Archive - Terms of Service - Top
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 07:36 PM.
Copyright © 1996 - 2010 TechGuy, Inc. All rights reserved.
 Powered by Cermak Technologies, Inc.