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Conversation Between tony007 and seando

Conversation Between tony007 and seando
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Showing Visitor Messages 1 to 1 of 1
  1. seando
    15-Jun-2009 11:00 AM
    seando
    Virgin PC Guard Antivirus Uninstall Problems

    Hi

    Wonder if anyone can help. Having major problems trying to reinstall Virgin PC Guard Antivirus, seems like the problem is the last attempt to uninstall PC Guard failed therefore it is not letting me reinstall it.

    I have attached the error message:

    "C:\ProgramFiles\Virgin Broadband\advisor\unins000.dat" does not exist cannot uninstall

    I have the tuneup software and this has been no help, I have also tried the virgin broadband support page and they offered two or three solutions all of which I have tried with no success

    I continue to get the above message even after being told by the above the uninstall has been successful

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