I wanted to sincerely thank you for your willingness to help others. Based on one of your past posts, I was able to fix one of my computers at work which was unresponsive. Even though the task bar and start menu appeared to be functional, no programs would open. I used one of your tips about editing the registry to "unfreeze" the computer. Although I don't know what I really did, I followed your step by step instructions and solved the problem. Thank you again for your benevolence. There will be a special place in heaven for you, I am sure.