daigoro1715

Hi daigoro1715 - I hope your problem is solved now. I had the same thinghappen to me, and I seem to have found the answer. Just in case you haven't been back to the forum recently, I'm copying my recent post to you personally:-

I think I've found the answer
Hi all,

I had this problem on a laptop, then it happened on my main PC a few days ago (Vista Home Premium, Office 2007). Google led me to several forums, including this one, but no joy.

However - I think I've just solved it! I deleted the registry entry:-

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

then re-started Office\Outlook, and all was well. The full instructions are at http://support.microsoft.com/kb/940791.

I know it refers to Word, but as the problem seemed to start after an auto-update, and as Outlook uses Word as an email editor, I followed a hunch, and it seems to have worked for me.

I have just registered on this forum to pass on the info, so I don't have much of a profile (I've only lurked before), but I hope this is of some help.