Tech Support Guy Forums - Conversation Between Gargantua and Hasheem

>
Conversation Between Gargantua and Hasheem

Conversation Between Gargantua and Hasheem

IMPORTANT! READ THIS FIRST!
This form is to write a personal message to another user. DO NOT ASK FOR TECH SUPPORT HERE. To ask your tech support question, please go to the forums or read our welcome guide for new members. Thanks for your cooperation!

Showing Visitor Messages 1 to 2 of 2

14-Nov-2008 04:23 PM
Gargantua

Hi, thanks so much for the info. I must be doing something wrong, still haven't got rid of the trojan. I can't delete dwm.exe from that Google folder, it says I haven't got permission, even though the permissions seem to be granted in the properties. By any chance, do you have a link to detailed instructions on how to remove it? Would be really appreciated. Thanks again.
14-Nov-2008 08:57 AM
Hasheem

Hello! I had this problem yesterday!
http://forums.techguy.org/malware-re...anker-aiw.html

You need to remove the registry entry O4 - HKCU\..\Run: [dwm] "C:\Users\sbash22\AppData\Roaming\Google\dwm.exe"

once you do that reboot and delete "C:\Users\sbash22\AppData\Roaming\Google\dwm.exe"