Unlike the kid trying to remove charters garbage programs, I am an adult who unfortunately downloaded charters security suite. It is causing my computer to freeze up and I now have Comcast due to the fact that I am fed up with charter,s BS. I am unable to remove their program so I can install Mcaffee due to the fact that it is still running. How do I shut them down so I may finally be freed of their terrible service and garbage programs? Comcast asked if I called charter about it and I told them I refuse to deal with them ever again. If You can help me out, that would be great, thanks.