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Thank you for your response. Going to Report takes me to something that says I can only complain, not ask a technical question. I'm still coping with miserable Juno, which seems obsessed with Guam. I know I need a new computer, but I think Juno is a problem on its own. I hate to switch to another ISP because apparently I'll have to keep the two running concurrently until everybody switches over--which could take years--and I'll lose my e-mail address. I feel as though I'm driving a Model T in a Rolls Royce world.
Thank you for your reply. You told me to click on the Report link at the bottom of my post. I can't find any Report link anywhere. Tech Guy is a great idea but trying to use it seems to be adding to my problems. And Juno is really going crazy, taking half an hour to get messages, then freezing. Is there a solution anywhere?