[thikr]

I'm not very good with any electronics so I don't have many options (that I've tried) when I say my VOD (video on-demand) is stuck. It is stuck showing a message it normally shows when you stop a movie and wait too long saying:

Your VOD session has timed out. Please select "OK" to return to TV or restart to continue your VOD session.

It comes in a blue box with white text and it comes up when I go to any On-Demand channel. The box is more pixelated than it usually is and it has the "Please Wait..." message come up after a while. So far I have tried:

1. Going to normal TV
2. Turning off the TV and Digital Box
3. Restarting the computer AND the digital box + TV (I have a cable modem so I thought this would help)
4. Slept a really long time (time seems to fix stuff sometimes)

Any help would be greatly appreciated

[JohnWill]

A call to Comcast would seem to be in order here. Sounds like you're no longer communicating with their VOD servers.

[thikr]

thanks, I was really just seeing if I actually HAD to call comcast, I don't want to spend money making someone come out to my house when I can fix it for free.

[JohnWill]

This really sounds like an issue that Comcast will have to solve. If nothing changed at your end and this started happening, it's their problem to fix.