There's no such thing as a stupid question, but they're the easiest to answer.


Search Search
Search for:
Tech Support Guy > > >

VHS to AVI transcoding issue


makethissound's Avatar
makethissound makethissound is offline
Computer Specs
Member with 48 posts.
Join Date: Mar 2010
Experience: Widely Experienced
13-May-2012, 08:55 PM #1
VHS to AVI transcoding issue
I apologize if I've put this in the incorrect location. If so, please relocate it to the proper location.

I have a bunch of old VHS tapes of non-copyrighted performances which I'm trying to use to synthesize a multimedia memory book for a family friend.

I have a VCR connected to my PC through a PCIe TV Tuner/capture card (AverMedia M791), and I can successfully view the video on the system.

I am using VirtualDub to capture the video. When I start a capture, the system will continue to capture for anywhere from 30 seconds to an hour, and then freeze. It won't crash, it won't bluescreen, it won't generate any error message, just freeze.

This is a brand new Windows 7 Professional x64 install, fully updated, genuine, all drivers installed. The previous OS installed (1 week ago) also suffered this same issue, and it was Windows 7 Ultimate x86, also legit, all drivers, etc.

I checked my windows Event Viewer and didn't find any errors.

I would greatly appreciate any help in beginning to troubleshoot this issue. The capture card has been tested in another box (under Windows XP) with no issue, but the box is older and the video is choppy(not realtime). It being the case that I've just reinstalled windows, I thought that it would be likely a hardware problem but I don't know where to start with that. See below for hardware specs. I have never had the system freeze this way for any reason. System temperatures report normal using aida64.

My hardware is as follows:
Motherboard Properties
Motherboard ID
Motherboard Name EVGA 790i Ultra SLI (NF79)

Front Side Bus Properties
Bus Type Intel AGTL+
Bus Width 64-bit
Real Clock 333 MHz (QDR)
Effective Clock 1333 MHz
Bandwidth 10667 MB/s

Memory Bus Properties
Bus Type Dual DDR3 SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 2:1
Real Clock 667 MHz (DDR)
Effective Clock 1333 MHz

Motherboard Physical Info
CPU Sockets/Slots 1 LGA775
Integrated Devices Audio, Dual Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset nForce790i-UltraSLI

Motherboard Manufacturer
Company Name EVGA Corporation

Graphics Processor Properties
Video Adapter EVGA e-GeForce GTX 285
BIOS Version
GPU Code Name GT200b
PCI Device 10DE-05E3 / 3842-1285 (Rev B1)
Transistors 1400 million
Process Technology 55 nm
Die Size 470 mm2
Bus Type PCI Express 2.0 x16 @ x16
Memory Size 1 GB
GPU Clock (Geometric Domain) 301 MHz (original: 675 MHz)
GPU Clock (Shader Domain) 602 MHz (original: 1548 MHz)
RAMDAC Clock 400 MHz
Pixel Pipelines 32
Texture Mapping Units 80
Unified Shaders 240 (v4.0)
DirectX Hardware Support DirectX v10
Pixel Fillrate 9632 MPixel/s

Memory Bus Properties
Bus Type GDDR3
Bus Width 512-bit
Real Clock 100 MHz (DDR) (original: 1269 MHz)
Effective Clock 200 MHz

GPU 0%
Memory Controller 2%
Video Engine 0%
Dedicated Memory 59 MB
Dynamic Memory 32 MB

nVIDIA ForceWare Clocks
Standard 2D GPU: 300 MHz, Shader: 600 MHz, Memory: 100 MHz
Low-Power 3D GPU: 400 MHz, Shader: 800 MHz, Memory: 300 MHz
Performance 3D GPU: 675 MHz, Shader: 1548 MHz, Memory: 1269 MHz

Graphics Processor Manufacturer
Company Name NVIDIA Corporation
The trial software only shows me 1 of my 3 DIMMs, but i have 3 identical DIMMs of this type.

Memory Module Properties
Module Name Patriot Memory 2000EL Series
Serial Number None
Module Size 2 GB (1 rank, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR3 SDRAM
Memory Speed DDR3-1333 (667 MHz)
Module Width 64 bit
Module Voltage 1.5 V
Error Detection Method None

Memory Timings
@ 609 MHz 8-8-8-22 (CL-RCD-RP-RAS) / 30-98-4-10-5-5 (RC-RFC-RRD-WR-WTR-RTP)
@ 533 MHz 7-7-7-20 (CL-RCD-RP-RAS) / 27-86-4-8-4-4 (RC-RFC-RRD-WR-WTR-RTP)
@ 457 MHz 6-6-6-17 (CL-RCD-RP-RAS) / 23-74-3-7-4-4 (RC-RFC-RRD-WR-WTR-RTP)

Extreme Memory Profile v1.2
Profile Name Enthusiast (Certified)
Memory Speed DDR3-2000 (1000 MHz)
Voltage 1.65 V (Memory Controller: 1.60 V)
@ 1000 MHz 9-11-9-27 (CL-RCD-RP-RAS) / 50-200-3-6-15-8-8 (RC-RFC-CR-RRD-WR-WTR-RTP)
@ 888 MHz 8-10-8-24 (CL-RCD-RP-RAS) / 45-178-3-6-14-7-7 (RC-RFC-CR-RRD-WR-WTR-RTP)
@ 777 MHz 7-9-7-21 (CL-RCD-RP-RAS) / 39-156-3-5-12-6-6 (RC-RFC-CR-RRD-WR-WTR-RTP)
@ 666 MHz 6-8-6-18 (CL-RCD-RP-RAS) / 34-134-2-4-10-5-5 (RC-RFC-CR-RRD-WR-WTR-RTP)

Memory Module Features
Auto Self Refresh Not Supported
Extended Temperature Range Supported
Extended Temperature Refresh Rate Not Supported
On-Die Thermal Sensor Readout Not Supported

Memory Module Manufacturer
Company Name Patriot Memory


Device Description AVerMedia M791 PCI-E Combo NTSC/ATSC TV Card
Bus Type PCI
Bus / Device / Function 2 / 0 / 0
Device ID 14F1-8880
Subsystem ID 1461-D439
Device Class 0400 (Video Device)
Revision 0F
Fast Back-to-Back Transactions Not Supported

Device Features
66 MHz Operation Not Supported
Bus Mastering Enabled

Oddba11's Avatar
Oddba11   (Jim) Oddba11 is offline
Member with 4,551 posts.
Join Date: May 2011
Location: St Louis, MO
Experience: Advanced
15-May-2012, 08:13 PM #2
I'd suspect a driver issue. That model does not have official Win7 support that I can see. So it is likely using the Vista drivers (which sometimes work and sometimes don't).

Support page:

Try using a different app for capturing and see what happens. Should be several over at
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

capture, freeze, hardware

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑