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Sound Device/Audio Problem


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dazzahow123's Avatar
dazzahow123 dazzahow123 is offline
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Join Date: May 2012
Experience: Beginner
29-May-2012, 06:36 AM #1
Question Sound Device/Audio Problem
Well, My laptop went to crap, So I decided to try use my old Desktop.
When I turn't it on, I noticed it had no Audio, I searched for multiple ways to fix this, So I am finally asking for help.

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Compaq Presario 061
System Model DM033A-ABU S4500 GB330
System Type X86-based PC
Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2162 Mhz
BIOS Version/Date American Megatrends Inc. 3.03, 27/06/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"


I'm not sure if this is the correct thing to post for my info, Just tell me and I'll try fix it as soon as, Thank you.
pip22's Avatar
Member with 2,536 posts.
 
Join Date: Nov 2004
Location: England, UK
Experience: Intermediate
29-May-2012, 07:03 AM #2
When a device doesn't work, your first port of call should be Device Manager to see if it's driver is present, or if it's showing an error. Re-installing the driver is often all that's required. If the sound adapter is integrated with the motherboard (as opposed to being a third-party PCI sound-card fitted since the PC left the factory) you need to download the driver from Compaq Support: http://www.compaq.com/cpq-country/cpq_support.html

Select your appropriate country at top-right of page before entering the model name & number of your PC.
Default is United States.

If the sound adapter you wish to use is PCI sound-card fitted after the PC left the factory, you need to download the driver from that sound-card manufacturer's website instead.

Another thing to check is that the speakers are actually plugged in to the correct output jack at the back of the PC, not into an input jack like the microphone or line-in jacks.

Last edited by pip22; 29-May-2012 at 07:11 AM..
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Tags
audio, compaq, devices

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