Hi - heres hoping that I'm posting in the correct forum
Mt problem is with itunes and the devices connected to it . My pc picks up ipod, iphone and ipad. They show up fine under Devices and Printers. All the drivers are up to date. I have started and restarted apple mobile device - I have uninstalled itunes and reinstalled it countless times (making sure that any lingering parts have been deleted also) and I have also contacted apple about the problem. I had already ruin the diagnostic programme on itunes. This was no help whatsoever. Apple tried to sell me some kind of support service (?) but basically I told them IO wasn't interested in that, just getting their products to work in the first place!!
I am using a new PC as well (they tried to say that the new PC was the problem) but as itunes had originally picked up the ipad I fail to see how this is the problem.
By some freak chance (and I don't know quite how I managed it) the iphone has recently been picked uop and is now working fine. Wish I could remember what I did but I was so frustrated that I didn't notice quite what I was typing. I think I was simply "moving" the iphone icon from the list displayed onto itunes??!!
THIS THREAD HAS EXPIRED.
Are you having the same problem?
We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.