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Solved: DVD players don't work


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gunny3053's Avatar
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15-Aug-2012, 06:39 PM #1
Cool Solved: DVD players don't work
Hi Gang

I have 2 fairly new DVD players, (Internal) on my one computer, they stopped working. Neither would play any CD/DVD I put in them. They both stopped working at the same time. I used them one day they played fine next time I went to use them no dice. They are ok they have their letters assigned to them, they show up in the device manager ok.

So what could be common to both of them, I am sure they are mechanically ok. Any suggestions.? Also I thought maybe the codecs were messed up so I downloaded that VLC video player the free one, and they were ok for a couple of days, they they stopped working again.

Thanx.....Gunny
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15-Aug-2012, 06:49 PM #2
Updating everything can help. (drivers, windows, etc....etc...)
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15-Aug-2012, 06:53 PM #3
Hi jail

Ya I did that and everything is up to date.

Thanx....Gunny
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15-Aug-2012, 07:28 PM #4
Try running one without the other.
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15-Aug-2012, 07:44 PM #5
Hi Jail

Sorry but I tried that too. Unplugged them. and plugged them back in too. I have tried all the easy/common stuff you might say.

Thanx ....Gunny
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15-Aug-2012, 10:30 PM #6
Media players have nothing to do with whether or not the drives actually work.

As you have verified the drives are listed and working in Device Manager, the next step would be to see if they are actually recognizing a disc. Insert a CD or DVD. What happens? Can you see the disc contents in Windows Explorer or My Computer? If so, the drive is working.
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15-Aug-2012, 10:57 PM #7
Hi oddball

When ever I put a disc in either one of them all I see is a real quick flash, and nothing else happens, and they both do the same thing.If I click on my computer I can see the DVD player that has the disk in it. I can click on that all it does is the flash thing.

Now a friend of mine had a very similar problem with his players, and he said some one told him his codecs were missing, or messed up and to install a free version of VLC, media player and it will install the correct codecs for his computer, and it worked. Both his players started working. I don't know if his Microsoft media player worked after that.

Thanx....Gunny.
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16-Aug-2012, 08:42 PM #8
Codecs and media players are used for playing media (ie: movies and audio). They have nothing to do with a CD/DVD drives ability to read a disc.

Which OS are you using? Here is the fixit for XP: http://support.microsoft.com/kb/314060

What is the drive status in Device Manager?

What type are the drives (ie: IDE or SATA)?

If they are IDE, are they sharing a cable or using different cables? Ensure the drives are jumpered properly (ie: Master, Slave, Cable Select). The drive connected on the end connector should be Master, and the drive connected to the middle connector will be Slave. Try a different cable or cables.

If they are SATA, no jumpers are needed. Try different cables.

Uninstall both drives in Device Manager, power off the computer, and disconnect one of the drives. Boot into Windows, and again check the drive status in Device Manager.
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16-Aug-2012, 09:37 PM #9
Hi Oddba11

Both drives are fairly new and both are SATA, operating sys is Win7. The status in Device manager is good no yellow exclamations, and I have tried diff cables.

Some thing new after messing with them a little bit, I am using VLC media player and if I just put a disk in the player nothing happens, but if I click on my computer and see the drives and click on the one with the disk showing it will start VLC and play the movie. And nothing happens if I start VLC first then insert the disk.

I will do that last thing you suggested about uninstalling them, and let you know what happens. And like I said these drives both worked just fine up until now.

Thanx.....Gunny
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16-Aug-2012, 09:58 PM #10
H Odba11

Ok I did as you suggested. When it booted up it reinstalled the one drive that was still plugged in, and I went into DM and it showed the drive, no yellow exclamation marks or anything.

So i put a movie into the one that was working and it did nothing, I clicked on my computer and clicked on the one showing the disk and VLC opened up and the movie started, just like before.

Does that tel you anything.? My auto-play are set for VLC to start them too.

Thanx....Gunny
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17-Aug-2012, 10:37 AM #11
Hi Something added to the mix.

When I go into the default settings and click on change auto play settings, no matter if I check for WMP or Nero media to play a DVD, it gives me VLC.

Thanx....Gunny
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18-Aug-2012, 11:32 PM #12
OK. So after YOUR last comments, you are NOT having a drive problem. If the drive(s) were faulty, or not working, you would not be able to play files from the disc.

This is why I was asking if you could browse the disc contents. If you can read the disc contents, the drives, cables, drivers, etc. are all working fine.

Based on what you are saying now, the drives are fine, you have an Auto Play issue. Auto Play is the part of Windows that opens software and automatically plays a disc when it is inserted into a drive.

Read here: http://windows.microsoft.com/en-us/w...oPlay-problems
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20-Aug-2012, 11:27 AM #13
Hi oddba11

Hey that did it. Now it is working like it use too. Ya I was pretty sure it was not something wrong with the drives both of them going bad at the same time what are the odds on that. Had to go into the registry to change a value. Easy fix, much thanx.

Thanx....Gunny
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23-Aug-2012, 08:40 PM #14
No problem. Enjoy!
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