Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Multimedia Multimedia
Search Search
Search for:
Tech Support Guy > > >

Solved: iTunes install problem


(!)

bo0sheke's Avatar
bo0sheke bo0sheke is offline
Computer Specs
Senior Member with 160 posts.
THREAD STARTER
 
Join Date: Jul 2005
Experience: Intermediate
22-Sep-2006, 12:50 AM #1
Question Solved: iTunes install problem
I've had problems with Quick time before, but never iTunes; this time around, when I go to install the newest version from Apple.com, it goes through a few things to get started, then this pops up, and then it un does everything, and says retry another time.


Aside from that, I get errors with Quick time, where it cannot find the ActiveX control when I go to open it. (iTunes says it needs "Quicktime" to run)
Any ideas? Ah, and i'm on XP pro SP2.
bo0sheke's Avatar
bo0sheke bo0sheke is offline
Computer Specs
Senior Member with 160 posts.
THREAD STARTER
 
Join Date: Jul 2005
Experience: Intermediate
26-Sep-2006, 11:36 PM #2
any ideas at all?
parasolution's Avatar
parasolution parasolution is offline
Computer Specs
Senior Member with 427 posts.
 
Join Date: Sep 2006
Location: California
Experience: Intermediate
27-Sep-2006, 12:22 AM #3
I had that problem a few months ago.

I'll need to go back and see what I did. I think there was a MS program that I used to help remove some old itunes files that prevented a new install.

I'll see what I can dig up.
parasolution's Avatar
parasolution parasolution is offline
Computer Specs
Senior Member with 427 posts.
 
Join Date: Sep 2006
Location: California
Experience: Intermediate
01-Oct-2006, 12:48 PM #4
Did you get this fixed?

I used Windows Installerl Cleanup utility. I ran the cleanup unitility first, then ran the itunes installer with no problems.

Just google for the utility.
bo0sheke's Avatar
bo0sheke bo0sheke is offline
Computer Specs
Senior Member with 160 posts.
THREAD STARTER
 
Join Date: Jul 2005
Experience: Intermediate
01-Oct-2006, 05:30 PM #5
yes, still can't load QuickTime or iTunes, I tried the windows installer cleanup; but QuickTime, or iTunes was not in the list of things to get rid of (though I did find a different program that was useless and giving me trouble uninstalling )

I've also tried getting rid of the iTunes and QuickTime files out of the Regestry Editor, I got some out, but the files

QuickTime.QuickTime.4
QuickTimeCheckObject.QuickTimeCheck
QuickTimeCheckObject.QuickTimeCheck.1
QuickTimePlayerLib.QuickTimePlayerApp
QuickTimePlayerLib.QuickTimePlayerApp.1

Cannot be opened, deleted; it gives me an error, and does not let me do anything to them, I had QuickTime and iTunes installed before, but deleted them after looking for different programs, but I like the iTunes; and now when I go to install it (iTunes or QuickTime, it gives me that message pictured above, and backs up the install.
I just hope this isn't a more serious problem then just an installing problem.
percypc@aol.com's Avatar
percypc@aol.com percypc@aol.com is offline
Junior Member with 1 posts.
 
Join Date: Jan 2007
Experience: Advanced
11-Jan-2007, 10:33 PM #6
QuickTimes and Itunes
I Have This Identical Problem! Any Luck I Will Contact You!

Percy
bo0sheke's Avatar
bo0sheke bo0sheke is offline
Computer Specs
Senior Member with 160 posts.
THREAD STARTER
 
Join Date: Jul 2005
Experience: Intermediate
12-Jan-2007, 12:06 AM #7
ah, I forgot about this post, lol
I recently re-posted this in a different thread, and this link solved the problem:
http://forums.techguy.org/multimedia...-registry.html

Just be sure to change the permision on each thing.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑