There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Multimedia
Tag Cloud
audio bios blue screen boot bsod computer connection crash dell desktop drivers email error excel firefox freeze google hard drive hardware hijackthis install internet laptop linux malware network no sound outlook problem reboot redirect router screen slow sound speakers spyware startup trojan usb video virus vista vundo webcam windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Software & Hardware > Multimedia >
Hello, you either have JavaScript turned off or an old version of Macromedia's Flash

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
ttambo's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2007
23-Oct-2007, 10:50 PM #46
Update
I've tried all of the recommended fixes. I've even uninstalled Norton--entirely. Still doesn't work. Youtube was working fine a few days ago.
jeannier's Avatar
Junior Member with 1 posts.
 
Join Date: Oct 2007
Experience: Advanced
23-Oct-2007, 10:58 PM #47
Smile Problem found by YouTube - read on....
YouTube posted an announcement this afternoon, regarding this problem.

It's not you - it's them!!

Follows:
_____________________________________________________________________
Tuesday, October 23, 2007
SYSTEM ALERT: Error: JavaScript turned off or an old version of Macromedia's Flash Player.

Users with ad-blocking software enabled may not be able to see videos due to a conflict with our flash detection code and may see this error; "Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player." Our engineers are working on resolving this issue as quickly as possible. In the mean time, you may want to temporarily disable ad-blocking in your browser or security software.

Posted by Alex at 2:55 PM
______________________________________________________________________

Hang in there folks - the cavalry is on it's way!
ttambo's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2007
23-Oct-2007, 11:22 PM #48
Once I saw Youtube's alert, I clicked the Google ad blocking button to stop blocking ads on youtube's site and that worked.
John Hanner's Avatar
Junior Member with 4 posts.
 
Join Date: Oct 2007
24-Oct-2007, 12:21 AM #49
Disabling ad blocking on Norton Internet Security fixed it for me. Thanks everybody.
Always Need Help's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2007
Experience: Beginner
24-Oct-2007, 01:35 AM #50
Glad to hear it's Youtube's probable because all other recommendations didn't work for me.

Dumb question...how do i disable the pop up blocker on Nortons for the time being??
r1c0l1's Avatar
Junior Member with 1 posts.
 
Join Date: Oct 2007
24-Oct-2007, 05:13 AM #51
Thumbs up Disable Ad-blocking
I found the following information at: http://youtubestatus.blogspot.com/20...pt-turned.html
"Users with ad-blocking software enabled may not be able to see videos due to a conflict with our flash detection code and may see this error; "Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player." Our engineers are working on resolving this issue as quickly as possible. In the mean time, you may want to temporarily disable ad-blocking in your browser or security software." Turn off ad-blocking in NORTON or other antivirus software
John Hanner's Avatar
Junior Member with 4 posts.
 
Join Date: Oct 2007
24-Oct-2007, 08:48 AM #52
Quote:
Originally Posted by Always Need Help
Glad to hear it's Youtube's probable because all other recommendations didn't work for me.

Dumb question...how do i disable the pop up blocker on Nortons for the time being??
I think it depends which version of Norton you have. In Norton Internet Security 2007, the ad blocker is an add-on. In earlier versions, I believe ad blocker and pop up settings are somewhere in the firewall configuration or options.
SNAIM35's Avatar
Junior Member with 1 posts.
 
Join Date: Oct 2007
24-Oct-2007, 03:41 PM #53
I have Norton Personal Firewall 2006, and I turned off both the ad blocker and the pop up window blocking but youtube still doesn’t work. Any suggestions? Does anybody know when youtube will rectify this problem?

BTW Thank god for this website and everybody who helps trobleshoot!!!!
johncp1962's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2007
Experience: Advanced
24-Oct-2007, 04:00 PM #54
Quote:
Originally Posted by SNAIM35
I have Norton Personal Firewall 2006, and I turned off both the ad blocker and the pop up window blocking but youtube still doesn’t work. Any suggestions? Does anybody know when youtube will rectify this problem?

BTW Thank god for this website and everybody who helps trobleshoot!!!!
***** HOW TO DISABLE POP-UP BLOCKER IN MSIE 7 *****
SNAIM35 et al...

Assuming the use of MSIE 7 - Go to: Tools | Internet Options | Privacy -- Uncheck the box for the pop up blocker. This is what finally did it for me! HTH!

John
Always Need Help's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2007
Experience: Beginner
24-Oct-2007, 06:43 PM #55
I turned off pop up blocker on IE....still no luck.

I have Norton Antivirus 2004.

I can't figure out how to turn off the pop up and ad blocker.

Any ideas?

Any news on if Youtube is fixing the problem?

Thanks guys.

PS....youtube works on my aol...but not my IE
o00Caedus's Avatar
Junior Member with 7 posts.
 
Join Date: Oct 2007
24-Oct-2007, 08:17 PM #56
for people who want to turn of Norton's Ad Blocker, on your desktop click on your Norton Internet Security Icon should look like a yellow globe in the bottom right taskbar... double click on the icon and look for Norton AntiSpam and click on it, then you will see several AntiSpam Features one of them will say 'ad Blocking' simply click on it and click on, 'turn it off' restart your Internet Browser and hopfully this has worked for you
John Hanner's Avatar
Junior Member with 4 posts.
 
Join Date: Oct 2007
24-Oct-2007, 10:00 PM #57
It sounds like almost any kind of ad or pop up blocker may cause problems. If you still can't see the videos, make sure all blockers are disabled. Also, be sure to restart your browser after doing so. Yesterday, suspecting that Norton was causing the problem, I went through Internet Security turning off features one by one. But I had my browser open to the same YouTube video the entire time and just refreshed the page after turning off each item. It didn't work until I came to this forum and read about restarting your browser after turning off the ad blocker. Thanks again to all who have helped.
John Hanner's Avatar
Junior Member with 4 posts.
 
Join Date: Oct 2007
24-Oct-2007, 10:10 PM #58
P.S. When I said "make sure all blockers are disabled," I meant ad and/or pop up blockers. Don't disable your firewall or antivirus.
Psycher's Avatar
Computer Specs
Junior Member with 27 posts.
 
Join Date: Oct 2007
Experience: Intermediate
24-Oct-2007, 11:02 PM #59
2 days ago it started working. No idea why. Previously I installed this .net framework stuff from the "windows update" thing in the start menu. No idea what that was lol but it looked important. Didn't really help though. But, then 2 days ago, I noticed the "Disable AntiVirus Auto Protect" thing in Norton, which I did, along with "Disable Norton Internet Security". I went to one of the new pages, and it worked. Turned on both Internet Security and AntiVirus Auto Protect, and it still worked.
Problem remained in IE, but following YouTube's steps to fix the problem got it to work fine in IE too.
And so ends half a year of frustration. Hope everyone else eventually gets this to work too.
TheBuglesWorth's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Oct 2007
25-Oct-2007, 04:10 AM #60
Unhappy It still wont work :S
Hello everyone
i downloaded the http://www.softwarepatch.com/network...-security.html
flash version and installed it.
Whilst installing the error message: The Feature you are trying to use is on a network resource that is unavailable.
Click OK or enter an alternative path to a folder containing the installation package 'FLASH.MSI' in the box below.

What do i do?!?
Was i meant to delete flash completely before installation or close down all web-browsers before i install?
Any help wouldnt go amiss.
Thanks for reading
Closed Thread Bookmark and Share

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 3 (0 members and 3 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 03:09 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.