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Suddenly, It Won't Read CD's


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Rivera42's Avatar
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11-May-2008, 10:59 PM #1
Suddenly, It Won't Read CD's
Case history:
http://forums.techguy.org/multimedia...all-klite.html

I installed the xvid codec, ffdshow codec and an application called DVD Flick, and now Windows won't read CD's. I tried with WMP 11 and VLC, neither one worked. I also tried to use both a CD-RW and a DVD-RW .iso burn of my Windows CD - neither one would autorun but I was able to use the DVD-RW version from Windows Explorer. Regular DVD's don't seem to be affected; I tested one with VLC and it worked fine.

The only other thing I've done today is scan my system and remove the tracking cookies.
...although I did start, then cancel, the Directx9 installation. I doubt the temporary files did anything, but I'm trying to think of how I could have caused this issue and anything might be something.
How do I fix this?
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Last edited by Rivera42 : 12-May-2008 05:16 AM.
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12-May-2008, 12:11 AM #2
It seems Windows recognizes there are files on the discs, but it cannot understand the file system. I _think_.

According to Windows Explorer, the drive is reading the discs. However, autorun is not working, not for my XP CD or any others.

As far as I can tell, DVD's are still working fine, but I'm pretty sure Dell MediaDirect is supposed to autolaunch on DVD insertion, and it hasn't been.

I used [Start>Run> sfc /scannow] again - and again I think it worked, which is to say I think it performed the check and read from the XP CD when it needed to. As far as actual results, I cannot say.

What do I do?
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Last edited by Rivera42 : 12-May-2008 05:19 AM.
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12-May-2008, 01:01 AM #3
Please view my MS Help attachment and tell me if this is good advice. I tried following the steps, but changing the value to 1 didn't help, so I put it back to 0 and closed out the program. I don't get this. I'm even listening to a CD as I write this, so we know the drive works. WMP11 retrieved the correct media information as well, title, artist etc...

This information might be pertinent: I have an audio CD that I burned recently - before this trouble started - and the title/artist information are not being detected or displayed in either Media Player or Windows Explorer. Additionally, the titles of DVD-ROMs are not being detected or displayed.

I have also attached a current HijackThis log, just in case.

Please view the attachments.
Attached Files
File Type: txt Autorun Help.txt (4.9 KB, 19 views)
File Type: log HJT 051208.log (17.9 KB, 24 views)
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Last edited by Rivera42 : 12-May-2008 01:39 AM. Reason: Added Current HJT Log
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12-May-2008, 01:56 AM #4
Here is another observed symptom which may be of note. I use "U3" flash drives and currently have 3 of them plugged in to the system. This is normal for me and ordinarily Windows Explorer reads each U3 drive as 2 separate drives, one of which is interpreted as a read-only CD drive (I believe it's really just a partition) and carries the label "U3 System." The "other" drive is displayed bearing whatever volume name you've given it. This is true for all U3 drives connected to the system.

This means that under normal conditions I should have three "CD" drives listed in Explorer, each with its own drive letter, and each with the volume label "U3 System." This is, of course, in addition to the three volumes to which the data is saved.
However, what I observe today is that only two of the three are displayed as such, and the third is listed as a generic CD drive, 0 bytes/0 free. This is not the usual behavior.
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13-May-2008, 09:23 PM #5
http://search.dell.com/searchcom_red...9-5adc852b5c7f

This person describes the issue almost spot-on perfect. Sorry I c&p'd the whole url but im on a mobile.

Microsoft offers this:
http://www.microsoft.com/downloads/d...displaylang=en
you might need to open that in IE Tab or else just search MS for Autoplay Repair Wizard
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Last edited by Rivera42 : 14-May-2008 05:48 AM. Reason: I talk too much.
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25-May-2008, 10:00 PM #6
I've also discovered that Windows doesn't "get the memo" when I remove a disc from the drive and insert a new one. Windows Media Player continues to display the information from the previous disc, which creates problems with ripping. Explorer lists the "properties" from as many as two discs ago instead of the disc currently in the drive. Tried scanning for hardware changes, refreshing, populating, nothing has helped.
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15-Jun-2008, 09:56 AM #7
I'm getting quite tired of having to close and restart WMP every time I feel like ripping more than one CD, so

*BUMP*








(lol that was my 400th post?!! lmao what a waste. Kidding! Gosh...)

Last edited by Rivera42 : 15-Jun-2008 09:58 AM. Reason: Because I'm really an obnoxious teenager
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19-Jun-2008, 11:22 AM #8
*sigh*
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13-Jul-2008, 08:18 PM #9
Anybody? Come on...

It's a simple problem, or so I thought...I put a disc in the tray, and while it's supposed to autolaunch, it doesn't. Changes to the contents of the CD drive aren't reflected in Windows Explorer, and I have to close/reopen WMP to get it to recognize the new CD.

The drive itself seems to be working, from what I can tell. It makes some decidedly uncomforting sounds while it runs, as if the laser was having trouble staying "in the groove" or "on track" but apart from that it reads and burns discs like it's supposed to do. It's this issue in Explorer, and My Computer, where it isn't reading discs on insertion, or autorunning when it's supposed to.

A good example is the XP CD. When I put mine in, nothing happens. But when I mount the ISO image of the same CD in a virtual drive it autoruns just fine. This indicates to me the issue is with the drive somehow, since a virtual drive isn't having this issue.

I don't know where this issue came from, unless somehow Deepburner Portable caused it, or Infrarecorder Portable. I recall that I'd been test-driving those two apps when this issue first surfaced. It might have been to do with my attempts at installing the Xvid and Ffdshow codecs, which BTW I've since removed.

This question thread has been languishing for over a month. Can't anybody help me - PLEASE!
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14-Jul-2008, 12:32 PM #10
Turn off the other software that is confusing the drive. I've found that by installing programs that allow you to use cds or dvds without the actual disk in the drive, causes problems.

And the report thread is NOT an option to receive help in this forum. That is ONLY for the Malware Removal forum.
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14-Jul-2008, 01:43 PM #11
I definitely apologize for the Report button, I didn't realize that applied only to malware threads.

Turn off which program? and How? DeepBurner and InfraRecorder are both the "portable" versions without the install. I have ImgBurn, VLC player, PowerISO and Lifehacker's "DVDFlick" (which has its own embedded version of ImgBurn) installed, but they are all "idle" most of the time. Could one of these be causing this issue?

I didn't have this problem on the other laptop running PowerISO, and it was one of the first items I installed on this computer. The issue began after I'd gotten the burner programs and tried to install those codecs.
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16-Jul-2008, 12:42 PM #12
Start, run, msconfig, startup tab. Try unchecking anything there that may be trying to use the same drive.
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16-Jul-2008, 12:56 PM #13
I don't see any startup items looking to use the D:\ drive, but there is an entry with no "Startup Item" or "Command" data. The line is checked and contains only "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"

There aren't any multimedia programs in startup except for Dell MediaDirect, which as you may know has its own button on the PC next to the power button.
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16-Jul-2008, 01:26 PM #14
With as much time as you've spent on this, I think I'd seriously consider a clean Windows install.
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16-Jul-2008, 03:50 PM #15
Surely you can't be serious. This machine's only 4 months old.
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