[msgjungle]

When playing most dvds with Power DVD 6 Delux in winxp sp2 and win2k sp4 exceptions occur at the root menu screen in powerdvd.exe, clvsd.ax, and many other modules crashing the program. Does anyone have an idea why?

here is diagnostic info aquired from power dvd about my system.

Time : Sat Jul 05 14:46:37 2008
CmdLine = C:\CLDMA.LOG Q
Flag = 0004000f

*****************************************
*
* System Info
*
*****************************************
AMD Athlon(tm) Processor, Clock Rate:999MHz
MMX:Yes, SSE:No, SSE2:No, 3DNow:Yes, 3DNowExt:Yes, 3DNowPro:No

Windows XP version 5.1 Service Pack 2 (Build 2600)

VGA 1: Matrox Millennium G400 DualHead MAX - English
Screen resolution: 1024*768
Refresh rate: 75Hz
Pixel format: XRGB8888

LID = (0009, 0001) = (LANG_ENGLISH, SUBLANG_ENGLISH_US)

[1] wnaspi32.dll : 0x80070002


[1] winaspi.dll : 0x80070002


[1] aspienum.vxd : 0x80070002


quartz.dll .....
Attributes = 0x00000020
ctime = Thu Aug 23 12:00:00 2001
mtime = Wed Aug 04 00:56:46 2004
atime = Sat Jul 05 00:00:00 2008
size = 1287680
Lang = LANG_ENGLISH

ddraw.dll .....
Attributes = 0x00000020
ctime = Thu Aug 23 12:00:00 2001
mtime = Wed Aug 04 00:56:44 2004
atime = Sat Jul 05 00:00:00 2008
size = 266240
Lang = LANG_ENGLISH

ddrawex.dll .....
Attributes = 0x00000020
ctime = Thu Aug 23 12:00:00 2001
mtime = Wed Aug 04 00:56:44 2004
atime = Sat Jul 05 00:00:00 2008
size = 27136
Lang = LANG_ENGLISH


*****************************************
*
* IDE Info
*
*****************************************

*****************************************
*
* Player Info
*
*****************************************
version : 6.00.1102
CDKey = T3P9Z-...
PMK = T3P9Z...
RMK = T3P9Z...
No Region info
Dolby Headphone: Yes
DTS: No
Dolby ProLogicII: Yes
TruSurroundXT: Yes
Dolby AC3: Yes
Dolby Virtual Speaker: Yes
CLMEI: Yes
CL Headphone: Yes
CLVS: Yes
DDEX: Yes
MLP: Yes
AAC: No
Mobility: Yes
Audio decode channel: 6
Audio Speaker number: 8

*****************************************
*
* Audio Info
*
*****************************************
WaveDev Info ...
Name :
ver_major : 5
ver_minor : 10


*****************************************
*
* Disc Info
*
*****************************************

<<<<<<<<<< F:\ >>>>>>>>>>
Drive Type = 5 : The drive is a CD-ROM drive.

Phase II
RPC = 4 4 1 254
Test Unit Ready : 0x00000000
<< Door Closed >>
FileSystemFlags = 0x00080005
FileSystemName = <<UDF>>
Volume = <<SIN_CITY>>
Serial Number = 0xf8e9ab9a
Copyright Protection System Type : YES
Region Management Information : (HEX=FE) = 1
[Step 0] 0x00000000
[Step 1] 0x00000000
[Step 2] 0x00000000
[Step 3] 0x00000000
[Step 4] 0x00000003
[Step 5] 0142bb4dee9dd6cd5046
[Step 6] 49cae76a7d

=============================================================

<<<<<<<<<< G:\ >>>>>>>>>>
Drive Type = 5 : The drive is a CD-ROM drive.

Phase I (RPC = 0x80900016)
Test Unit Ready : 0x80900016
<< Door Closed >>
===>GetVolumeInformation fail: 0x80070057
=============================================================

*****************************************
*
* Vision
*
*****************************************
[000] \\.\DISPLAY1 (Matrox Millennium G400 DualHead MAX - English) Attached_To_Desktop Primary_Device
NG:
00000000, F00000100, 00000000, T000fffff, 00000000, V00000000, 000003e8, 000003e8, 000003e8, 00000400
00000300, 00000001, 00000001, 00000064, 00000064, 00000003, 00000000, 000fffff, K00000000, P00000002
NA:
00000000, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000001, 00000000, Kc9d3ade3, P00000001
ND:
00000000, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000002, 00000000, Kc9d3ade3, P00000000
[001] \\.\DISPLAYV1 (Mirage Driver) Mirroring_Driver
NG:
fffffffe, F00000000, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000000, 00000000, 00000000, K00000000, P00000000
NA:
fffffffe, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000001, 00000000, K00000000, P00000001
ND:
fffffffe, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000002, 00000000, K00000000, P00000000
[002] \\.\DISPLAYV2 (NetMeeting driver) Mirroring_Driver
[003] \\.\DISPLAYV3 (RDPDD Chained DD) Mirroring_Driver
NG:
fffffffe, F00000000, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000000, 00000000, 00000000, K00000000, P00000000
NA:
fffffffe, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000001, 00000000, K00000000, P00000001
ND:
fffffffe, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000002, 00000000, K00000000, P00000000
9G:
00000000, F00000000, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000000, 00000000, 00000000, K00000000, P00000000
9A:
00000000, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000001, 00000000, K00000000, P00000001
9D:
00000000, F00000100, 00000000, T00000000, 00000000, V00000000, 00000000, 00000000, 00000000, 00000000
00000000, 00000000, 00000000, 00000000, 00000000, 00000001, 00000002, 00000000, K00000000, P00000000

*****************************************
*
* Filter Info
*
*****************************************
CyberLink AudioCD Filter (PDVD6):
CLSID: {20C5121D-29D5-4910-AFDF-A884C90D24C0}
File Name: E:\Program Files\CyberLink\PowerDVD\AudioFilter\CLAudioCD.ax
Version: 5.0.0.2107
CyberLink Audio Decoder:
CLSID: {284DC28A-4A7D-442C-BC2E-D7480556E4D8}
File Name: E:\Program Files\CyberLink\PowerDVD\AudioFilter\CLAud.ax
Version: 6.0.0.1027
CyberLink Audio Effect (PDVD6):
CLSID: {3011F4E1-9A3B-4862-8205-CF2292EA2F69}
File Name: E:\Program Files\CyberLink\PowerDVD\AudioFilter\claudfx.ax
Version: 6.0.0.917
CyberLink Demux (PDVD6):
CLSID: {555C90CD-D094-4672-9B26-B73BDD38FEEE}
File Name: E:\Program Files\CyberLink\PowerDVD\NavFilter\CLDemuxer.ax
Version: 1.0.0.2221
CyberLink Line21 Decoder (PDVD6):
CLSID: {5D4D179A-2393-431B-9A96-C2119B8DA323}
File Name: E:\Program Files\CyberLink\PowerDVD\VideoFilter\CLLine21.ax
Version: 4.0.0.4520
CyberLink Audio Spectrum Analyzer (PDVD6):
CLSID: {76C8978B-D432-48C2-B7A2-AE5189A48B45}
File Name: E:\Program Files\CyberLink\PowerDVD\AudioFilter\CLAudSpa.ax
Version: 1.0.0.924
CyberLink Video/SP Decoder:
CLSID: {8ACD52ED-9C2D-4008-9129-DCE955D86065}
File Name: E:\Program Files\CyberLink\PowerDVD\VideoFilter\CLVSD.ax
Version: 6.0.0.1006
CyberLink DVD Navigator (PDVD6):
CLSID: {9BEEF243-8140-429E-AE6D-13953D1E3BE6}
File Name: E:\Program Files\CyberLink\PowerDVD\NavFilter\CLNavX.ax
Version: 6.0.0.1015
CyberLink TimeStretch Filter (PDVD6):
CLSID: {9E0DDB36-98FC-4CE0-B3BB-043547E78187}
File Name: E:\Program Files\CyberLink\PowerDVD\AudioFilter\clauts.ax
Version: 1.0.0.2212

Time : Sat Jul 05 14:46:43 2008
========== CLTEST : OK ==========

CyberLink VGA Speed Benchmark Program V2.000

DirectX Version : 5.03.2600.2180

Driver : M
Driver File: Unknown

Resolution: 1024 x 768, 32 bits per pixel


FourCC Codes:
YUY2
UYVY
YV12
MTX1

General caps:
3D
BLT
BLTCOLORFILL
BLTDEPTHFILL
BLTFOURCC
BLTSTRETCH
CANBLTSYSMEM
COLORKEY
COLORKEYHWASSIST
OVERLAY
OVERLAYCANTCLIP
OVERLAYFOURCC
OVERLAYSTRETCH
READSCANLINE

Color key caps:
DESTOVERLAY
DESTOVERLAYONEACTIVE
DESTOVERLAYYUV
NOCOSTOVERLAY
SRCBLT

Stretching & effects
BLTSHRINKX
BLTSHRINKY
BLTSTRETCHX
BLTSTRETCHY
OVERLAYARITHSTRETCHY
OVERLAYARITHSTRETCHYN
OVERLAYMIRRORLEFTRIGHT
OVERLAYSHRINKX
OVERLAYSHRINKXN
OVERLAYSHRINKY
OVERLAYSHRINKYN
OVERLAYSTRETCHX
OVERLAYSTRETCHXN
OVERLAYSTRETCHY
OVERLAYSTRETCHYN

Other caps:
AUTOFLIPOVERLAY
CANBOBINTERLEAVED
CANBOBNONINTERLEAVED
CANFLIPODDEVEN
COLORCONTROLOVERLAY
NONLOCALVIDMEM
NOPAGELOCKREQUIRED
VIDEOPORT
WIDESURFACES

Src size: 0
Src boundary: 0
Dst size: 0
Dst boundary: 0

Min factor: 0.032
Max factor: 16.000

Max overlays: 1
Total video mem: 48610.4 KB


YUY2 Buffers: 3
UYVY Buffers: 3
YVYU Buffers: N/A
VYUY Buffers: N/A
YV12 Buffers: 3
YUY2: Overlay 214.4
UYVY: Overlay 215.4
YVYU: N/A
VYUY: N/A
YV12: Overlay 167.9
HALF YUY2: Overlay 252.7
HALF UYVY: Overlay 252.2
HALF YVYU: N/A
HALF VYUY: N/A
HALF YV12: Overlay 512.6
BOB YUY2: Overlay 216.4
BOB UYVY: Overlay 217.0
BOB YVYU: N/A
BOB VYUY: N/A
BOB YV12: Overlay 128.2


== End of Log ==