[physhy]

I recently got a computer not particularly new but i've been having problems with the sound, There was a really bad echo on the sound and i managed to get rid of it but now there seems to be a problem with the background sound, it is really low but the foreground sound is normal, i've been messing with the EQ and stuff but doesn't really do anything just wondered if there was anything else i could try if you guys have any suggestions

[Rich-M]

We need specific information to help answer your question so would you please repost this with appropriate answers to the questions that pertain to your problem, so we can better help you fix your problem quickly.

Computer: Brand Name & Model #

Age of system and relevant components if different :

CPU: Brand, speed

Ram: Type, amount, speed

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Vista or Other

Do you run Anti-Virus software: Brand Name, version #, is it up to date?

For Video or Graphic problems:

Video Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

For Internet problems:

Modem: Brand name and date of driver

Type connection: dial-up, cable, sat/DSL, other

Browser: IE, Netscape, Firefox, Sea Monkey and version #

For Network problems:

LAN or ethernet card(s) or adapters: Brand, # of cards

Router: Brand name, type

# machines on network

Network settings and IP configuration


Please state your specific problem and when it started

Did you change anything, install any hardware or software before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.
(Run,msconfig,ok,startup) and what is checked

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

Recent downloaded software


This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.

[physhy]

Hi there,

Im not very technical minded but ive tried to get the information you asked for but more specific background the sound has been quiet since i got the computer from a friend, i have downloaded itunes, ipodRip but the sound has not worked since ive had the computer. There have not been any power disruptions, imcomplete shutdowns, scandisk or defrag problems no use of tune up, registry utilities, system diagnostics, other third party utility software. Both my headphoes and speakers work in other computers.

Computer: Brand Name & Model # Packard bell Media centre PC

Age of system and relevant components if different : 2002 i think

CPU: Brand, speed Intel Pentium 3.00GHz

Ram: Type, amount, speed Not sure of the type, 1GB

Operating system: XP Pro

Do you run Anti-Virus software: Brand Name, version #, is it up to date?
I have AVG 7.5 Professional and Norton 360 2.0 both are up to date

List software running in background: There are a lot of software running in the background not sure which are important but they are as follows

IMJPMIG, TINTSETP, ehtray, HDAShCut, AzMIXERSel,atipttaxx, jusched, RTHDCPL, ALCMTR, moniter, CONNECTScheduler, EM_EXEC, backWeb-8876480,type32, avgcc, realsched,apdproxy, E_FATI9BE, NAVLoad, Reader_sl, QTTask, iTunesHelper, ccApp, osCheck, ctfmon,EZStatus,WMPNSCFG, MsnMsgr, Netgear WG111v

I hope that is everything covered

Thanks in advance for you help

[Rich-M]

First of all, and this has nothing to do with the sound, you need to uninstall Avg or Norton, I could care less which because they are both not much good, but running 2 antivirus programs is a positive "no no"!
Everything you list you have running in the background is unnecessary and should be unchecked except for the one antivirus you keep (ccapp is Norton), and Netgear 111v .

I think you need to go to Packard bell site and find "downloads" or "support, downloads" and download the audio card driver for your model pc...if you had given us the model #, we could have found that for you.